Telepresence, cloud computing, managed print services.
What do these emerging technologies have to do with small business? If you’re a small business owner, how will they create opportunities to work more efficiently in 2012?
As we have for the past five years, CMIT Solutions scoured the SMB Nation fall conference in Las Vegas for information to pass on to our franchise owners, who can share it with their clients. This year’s theme was “Pivot to the Cloud & Emerging Technology.” As a trusted technology advisor to thousands of small businesses nationwide, CMIT is always on the lookout for small business technology trends.
Based on what experts predict, three main tech trends for small and medium-sized business owners will emerge in 2012 — trends we’re happy to say CMIT Solutions is all over:
- Convergence of Voice, Video Conferencing, Cloud Computing and Managed Print Services. The trend for 2012 is the convergence of communication and collaboration technologies that allow for more efficient project and employee management and internal/external communications and printing. Rather than use independent tools and separate software platforms for voice, video, communications and web-based printing, a business can hire one service provider that handles all of it. That lowers costs and improves usability and efficiency. With convergence, employees can join voice and video conferences, access and share data from the cloud — no matter where they are. CMIT Solutions is ahead of the curve on convergence, and we expect our customers to benefit greatly!
- Telepresence comes of age. Videoconferencing is commonplace; most laptops have web cameras, and many new smart phones use Apple’s FaceTime. But videoconferencing hasn’t taken off because the picture quality is often poor and the connection can lag. For business people, talking on a conference line works just as well. Telepresence is far more advanced than videoconferencing; the goal is to create as real an interaction between meeting attendees as possible, using sound, video and interactive, multimedia displays. Telepresence is as close to meeting in person as you can get. It uses one or more large screens, high-quality video and clear audio — and it becomes available for small businesses in 2012. CMIT Solutions is a leader in telepresence, and we’re helping our customers adopt and use this emerging new technology.
- Cloud computing. Despite constant mentions of cloud computing, most small business owners don’t fully understand what the cloud is and how it applies to their businesses. Don’t worry. Everyone at SMB Nation was trying to get a grip on the same thing. CMIT offers a wide range of cloud-based services for its customers, and demand has increased as companies discover that storing data in the cloud is safer, more secure and can be less expensive than maintaining local servers. Besides CMIT Anywhere, our premier cloud service, we’re rolling out private cloud solutions for small businesses that provide the benefits of cloud computing but use local machines so your cloud is on site and not strained by slow Internet connections. Curious? Look at www.cmitsolutions.com/cloud for more information.
In IT, changes in best practices and technology for businesses happen quickly. Companies that use emerging technologies correctly cut costs and compete better. In today’s tough economy, that can mean the difference between thriving and merely surviving.
It’s why we’re committed to staying abreast of the latest technology and the issues front-line technicians are facing every day. When a small business owner partners with a CMIT Solutions franchisee for IT service and support, the owner has the support of a nationwide system of technicians and professionals behind him, delivering the best service at an affordable cost. Sound good to you? Check us out at www.cmitsolutions.com.