So what Jim (CMIT) did was he came in and he evaluated our system, worked with it for a short period of time, and then made a recommendation. And of course the recommendation was a bit hard to swallow because it was, “Get a real server, buy some new software, and reboot everything. Break it down – back up your data, bring it in in its components rather than as a whole so you can find where the problems are, eliminate them, and then get a serious backup system installed in it.”
[…]And each year, it was just getting more and more money as we added computers – that it was worth biting the bullet and doing what Jim suggested. And so far, after he has done that work and we gave him the go-ahead, we’ve had zero problems.