Feb. 28, 2017 is a date that will live in — well, not infamy — but it was pretty messed up. If you live in a cave and still are using AOL you may not have heard. Amazon took a fall. Amazon’s AWS cloud computing division had a blackout that lost emails and crashed highly populated management systems such as Slack Business Chat and TeamWork Projects.
While USA Today reported the migraine-inducing outage only lasted four hours, several remote workers I know, as well as users across other management systems, commented that there were warning signs in the week leading up to the crash. Emails lagged, data loaded slowly, and files disappeared and reappeared.
What’s the Plan?
I just saw a very scary statistic. A 2015 survey of American businesses showed that three out of four businesses do not have an IT disaster plan. Look, sooner or later the sky falls. Nothing can last forever. The plan is not to run amok like Chicken Little and scream about the sky falling. The plan should be a true disaster plan.
As a small business, your files, website information and data needs to be backed up. Just like a physical disaster plan, a good checklist can help you be ready:
- Know your “area” and the risks that can happen. Do you use data storage? Are your retail sales dependent on a certain shopping cart program? Do you understand ransomware or outage risks?
- Create an IT emergency plan. Make sure you know how you are going to protect your data and client information from the creepers or even somebody spilling their latte all over the main server at Google-docs.
- Add in a few extras. If you thought of a few areas you should maybe cover, and then figured, nah, I should be fine — go back and make a plan to cover those areas, too. I know. I sound like your grandmother, but be safe instead of sorry.
- Make a “bugout” hard backup of your data. This should be repeated over and over. Back up, back up, back up and have it ready to go out the door in case your IT disaster is not virtual but right here in the real world.
- Tell your “family” what the plan is. Keep your employees up on the latest plan and let them know how they can aid in keeping your data safe during an emergency.
Another big truth is that setting all this up is complicated, but you can never go wrong with a great disaster plan. The impact of data loss in your business can be significant. Whether hardware failure, human error or malware, be ready.
Be ready with us! If you are overwhelmed by all the tech and need a great disaster plan or if you need help getting data backed up, CMIT Solutions of Centerville is here for you.
CMIT Solutions of Centreville provides a strategic approach to IT consulting that improves performance of your business technology in the most cost-effective way possible. Assisting businesses in Centreville, Chantilly, Dulles, Gainesville, Manassas and Haymarket, we can help you achieve the fastest return on your technology investment. Call 703-881-7738 today to see how we can help your business stay in business.