I was embarking on a 7-day trip across the country – going from Seattle to our company’s annual gathering which was being held in Atlanta for 2016. With a 7 AM departure, I was up at 3:30 AM to finish packing – meaning I needed to pack up my computer and electronic devices. At 3:45 AM on Saturday morning, April 30, I shut my computer down, placed it in my backpack and headed out for the airport.
Little did I know that particular Saturday was going to be a terrible travel day. The cab to the airport was 15 minutes late and proceeded to get in to a one-car accident on the way. (Uber to the rescue.) Arriving at the airport, all else seemed good and we boarded our flight with no problems.
Upon our arrival in San Francisco for the plane change, I received a text message from the airline that our connecting flight to Atlanta had been cancelled. Another 45 minutes on the phone and we had been rebooked through Denver – but now we had 4 hours to kill in San Francisco. “No problem!” I think – we can head to the Club and I can get some work done.
Settled in to the Club, pulled out my laptop and turned it on, but during transit something happened, as the machine no longer recognized the hard drive. Hmmm – what is going on? After turning it off and back on 4 more times to the same result, I called my tech team and they tell me that they need to have eyes on it – so I arrange with another CMIT office in Atlanta to meet me at my hotel the next day to check it out.
Gary Davis, owner CMIT North Perimeter in Atlanta, met up with me on Sunday to check this out further. Unfortunately, my hard drive had completely crashed – no idea why. My entire business (and a good portion of my life) were on that hard drive – and now I am out of town for the next 6 days without access to any of my data?
Fortunately, I not only sell CMIT Guardian Business Disaster Recovery (BDR) services, I am also a user of those services. A quick call to the Network Operations Center (NOC) got a virtualized version of my laptop recreated for me on a server in the cloud in about 15 minutes. I could log in to this virtualized instance of my machine and have access to everything I needed for the next 6 days! I was able to get a new hard drive for my computer which made it usable – and I simply used my ‘new’ computer to log in to my ‘old’ computer running in the cloud. I did this with no problems for the duration of the trip. On the last day, I called the NOC, had them take the virtualized machine I had been using all week and copy it down to the recovery device in my office, and when I returned to my office in Seattle the following Saturday, I simply restored everything and was back up and running on my original hardware (with a new hard drive) in just a few hours.
So – what could have been 7 days of my being totally unproductive turned in to me being totally productive for that same time – all because of CMIT Guardian and our virtualization capabilities. I shudder to think what would have happened had I not been able to recover all of my e-mail files (I have an offline PST), my QuickBooks files, and the personal information I keep on the machine.
If you have critical data that you must access any time and any place, you need to be thinking very carefully about how a scenario like this could impact you. That first Saturday was kind of awful – crashed cab, crashed hard drive, cancelled flights, added travel, late arrivals – but it could have been far worse had I not been able to recover my computer and all of the files there.
Give CMIT Solutions of Seattle a call and we can help insure you are able to recover from a problem – like this one (a hard drive failure) or any number of other things that could (and do) happen daily.
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