CLIENT: El Oso Water Supply
OBJECTIVE: To provide a disaster recovery solution for El Oso Water Supply by ensuring that all data and organizational technological infrastructure was backed up in an easy-to-restore way in case of a cyberattack.
SOLUTION: El Oso Water Supply is a local water supplier that many members of the surrounding rural communities rely on for safe, clean water service to residences and businesses alike. El Oso has been a loyal client of CMIT Solutions of San Antonio NE for many years, utilizing CMIT’s trademark Guardian system as well as CMIT’s Marathon services to set up and maintain the company’s internal technology infrastructure. But one day, disaster struck – El Oso was hit with a ransomware virus that threatened all their data, as well as their customers’ billing information. Luckily, CMIT Solutions was there to take the call, and immediately shut down the main server, virtualize the BDR device so staff could continue working, cleaned the infected devices and then restore all the files from a backup just two days prior to the attack.
RESULTS: The services and support provided by CMIT Solutions of San Antonio NE saved El Oso itself, and protected the secure data of their customers. The implementation of CMIT Guardian made it so El Oso lost only one day’s worth of data, and the business was able to resume working immediately.
QUOTE: “CMIT Solutions has given us peace of mind. We now know that no matter what happens, CMIT has our back. Even when disaster strikes – like this ransomware virus that came out of the blue and threatened our entire business – CMIT is just a phone call away. Devi and her team are indispensible to our business – I still can’t believe that we only lost one day worth of data after the cyber-attack! Thank you, CMIT!” – Carolyn Pfeil Black, general manager, El Oso Water Supply Company
BOTTOM LINE: CMIT Solutions of San Antonio NE is the strategic technology partner that businesses need, to make a difference in the communities they serve. CMIT Solutions provides the affordable enterprise-level solutions businesses and organizations need to reach the next level, especially those that don’t have the time or money to care for their technology needs internally.