For years, Cheryl Nelan’s hometown of Rochester, NY was a tough place to find work. Like so many northern industrial cities, Rochester shed jobs as its manufacturing sector withered, exemplified by the shrinking of Eastman Kodak Company, once the city’s largest employer.
In recent years, the city has recovered, emerging as one of the nation’sstrongest job markets. And Nelan, at age 44, has reinvented her own professional life by opening a CMIT Solutions franchise, providing managed IT services to Rochester-area firms trying to work more efficiently and productively in the city’s resurgent economy. Nelan is fulfilling one of CMIT Solutions’ most important cultural goals: for its franchise owners to be respected, visible, active members of their communities. It’s one of the main reasons why CMIT Solutions has adopted a franchise model; the system encourages its franchisees to build long, trusting relationships with other small business owners in their same communities.
In this special interview, Cheryl Nelan speaks about her experiences and the value she tries to deliver every day to her local clients in the greater Rochester area.
To listen or download the podcast, please visit http://wceoradio.typepad.com/archives/2012/05/2012-05-181.html#ixzz23AHAoQGQ .