“I have been working in law offices for more than 50 years (yes, I am older than dirt) and can honestly say that in those many years, I never experienced the level of service that CMIT provides. Any time that we have the slightest of problems, Chris is on the phone and getting them fixed. If there is a major problem, he is in our office within a matter of hours. I was in the office working on a Saturday and had a problem, and Chris actually drove to Oak Island and got us back up and running on a Saturday afternoon. Chris always takes time to answer questions, and understands that we are not all ‘computer people.’ He has gone above and beyond as far as we are concerned.
We have also requested help through the Solution Center, and they have always been prompt and resolved our issues quickly.
I would highly recommend both Chris and CMIT. Putting our computer system in their care was one of the best decisions that we ever made.” – Lynne S. Wilcox, Real Estate Paralegal, Geddings & Kleva, PLLC
“We are a professional sports organization, far from the IT world, so having David and his team at CMIT on our side has been invaluable. Their professionalism and knowledge have been a massive help to our organization.” – Jason Arnold, General Manager, Wilmington Hammerheads FC Professional Soccer
“CMIT provides prompt professional service for my small business. Our business is a very low data/internet user. However, it is a must that our connectivity be constant and secure. The value proposition that CMIT offers is unassailable. (Reread the last sentence.) The fees paid for this service are very affordable when compared to the subscription fees for similar software. Especially considering the time and effort required researching, installing, and configuring your software and hardware to attain a similar level of security. As ‘hacks’ and ‘data breaches’ are splashed all over today’s headlines, it is one of the truly ‘no-brainer’ decisions, i.e., to have one’s computers and networks professionally managed. -But wait, there’s more, CMIT offers actual customer service, you can call and ask for help! These guys are good; they really know their stuff and are very responsive. Glad we are on board.” – Bryan Jones, Owner, Bimmer Broker
“CMIT is like having your personal IT department on hand at all times! Not only do they offer what you need to help your business run more efficiently while being protected, they are available and timely with their service and assistance. Their knowledge of systems and IT is superb. They treat each client like they are the most important client, going above and beyond for each one. They have ‘saved the day’ more than once for me, and I am confident with my business knowing that CMIT is in my back pocket.” – Stephanie Shumate, Owner, PromoCafe
“I had a great experience with CMIT. They helped me with multiple computers within my company and the computers are now running so much better. David and Chris were incredibly responsive and professional. They were very transparent about their services and pricing. I highly recommend CMIT of Wilmington.” – Stephanie Lanier, The Lanier Property Group
Last week . . . I was hacked while away on a business trip. I lost over 1000 contacts and many of my contacts were affected. The hacker even tried contacting their banks to take money out of their investment accounts! All I can say is THANK YOU to David Usher with CMIT Solutions for staying on the phone with me from 10pm to 1am and securing my computer, protecting my accounts and recovering my contacts. I couldn’t be more grateful for the help!!!! – Danielle Boisse, Port City Design
“We have worked with CMIT for over a year now and are delighted with all of their hard work getting us up and running. CMIT understands the high standards that our company has and are most efficient in delivering well within time limits. I would highly recommend working with them.” – Regina Spaulding, Medical Innovations Inc.
“We are not an IT Company, we are a medical practice! Some days it felt impossible to tell the difference. The only thing harder were the wide awake nights hoping (and praying) that everything was working as it should and no surprises were waiting for us in the morning. Since contracting with CMIT we have been able to shift the worry (and lack of sleep I’m sure). We have found we can have stability in our servers, support with our network and immediate need response to our frequent concerns.” – Debbie Campana, Operations Manager, CAROLINA PEDIATRICS OF WILMINGTON, P.A
“As a small business owner and entrepreneur, a computer is a vital part of my business. One day, the screen went black on the laptop and the computer just died. Having previously met David at a networking event, I called CMIT Solutions. Not only did his technician Chris come quickly to my home office but, after a quick analysis, determined that the computer was in fact DOA due to a root virus.
The task of having to buy a new computer was made so much easier with Chris’ guidance in helping me to buy a computer that best fit my needs. Once I purchased the new laptop, he was also able to transfer all the data from the old laptop to the new one.
The crisis of having a computer crash was certainly made a lot less stressful with the help of David and Chris from CMIT Solutions. I highly recommend them for all of your computer needs!” – Melissa S. Thomas, Owner, Melissa the Coach Financial Coaching
Usher Receives “Mach 1” Award
David Usher, president and owner of CMIT Solutions of Wilmington (www.cmitsoultions.com/wilmington), was presented with the “Mach 1” Award at the annual CMIT convention and awards ceremony in Park City, Utah. The Mach 1 award acknowledges the franchise partner who has achieved the greatest progress within their first 18 months or less in business.
“David has had an incredible first year, and we see that continuing for him in the years ahead,” said Jeff Connally, president and CEO of Austin-based CMIT Solutions. “In his first 11 months in business, he has pushed himself to get out and meet new people. His tenacity and drive is unparalleled.”
Ranked number one in its category in Entrepreneur Magazine’s 2015 Franchise 500® list, CMIT Solutions provides IT support for small to medium-sized businesses in the United States. They offer a broad spectrum of proactive computer maintenance, monitoring, and virtual technology packages.