There are a myriad of questions and challenges facing small business today with respect to technology. For example:
1. What is the right technology for my business? Is it “on-premise” or “cloud”, and if it’s “cloud”, which cloud? What does cloud really mean to my business?
2. What is the right way to manage mobile devices that are owned by my “staff” but that connect to my network? How can I reasonably tell folks that I must have access to their personal smartphones and tablets in order to protect my business data, my business network, and the clients that rely on me to protect their personal information? If someone connects their personal smartphone to the business email and downloads client data, that’s a potential data breach if the phone is lost or stolen.
3. And when it comes to protecting my privacy and financial data, there are governmental regulations like PCI (for credit card data) or HIPAA for healthcare data. Who helps my business navigate these regulatory requirements? What is the best form of defense against potential data breaches?
At CMIT Solutions of Northern Chester County, we dedicate ourselves to:
- Protect Your Data
Sounds so simple, doesn’t it? But do you know how many people really do not know when they had their last backup or if the backup is of sufficient quality to allow a restore? Better yet, can you put your finger on every place where you have data? Sure, you can if information stored in applications scattered across the cloud, or internet, but will you be able to tell yourself that you have “all” of the “latest” data that is crucial to the success of your business. Do you leave this detail to chance? I’ll give you an example. Everyone uses Salesforce to manage their “book of business” or “client contacts”. This is probably one of the most valuable pieces of data any business has. Now, tell me, how often do you backup this data? Oh, you let Salesforce do it for you? Interesting. Would you feel better if you did it yourself on a regular basis? When you leave your data strung all over the Internet of Things, you have no data management strategy, and it can be easy to “lose” important elements.
- Defend Your Network
If you connect a device to the company or business network, you owe it to yourself to defend the network, and this means you must manage the device. How else will you have any peace of mind? Remote monitoring and management of on-premise or cloud servers, desktops, laptops, tablets, and smartphones is easy. You simply have to decide that defending the business, the network, is a prime directive or objective.
- Empower Your Team
In today’s business, if you don’t have computer or the network or the data when you need it, the cash register stops ringing. Revenue grinds to a halt. Staff members do not have “paper backup systems”. You can’t afford this. The time you lose can never be regained, and the ultimate client that you fail to serve is typically only two clicks away from a competitor that can replace you. Why take that risk when you can eliminate unplanned outages.
In a nutshell, we are about defending the network, protecting the data, and making your technology so reliable you forget it is there.