“What a relief to know that when our computers are not running optimally, we can email our CMIT rep and she comes to the rescue. It’s like having “computer 911.” Having the sense of peace that our computers are being monitored is worth the monthly investment. Today got an email from CMIT that my back-up system needs some work. I would never have known that. Highly recommend CMIT with Joan as our rep.”- Connie Kadansky, PCC – Sales Call Reluctance Coach and Trainer – Exceptional Sales Performance
We are a small printing company and have been a customer of CMIT since 2011. They have monitored by out systems 24/7 and kept us virus free. When we moved to a new location they spent several hours upgrading and hooking up our systems.
And whenever we have a problem that can be handled remotely, they have this wonderful technician who fixes whatever problem we have.
“From adding staff to moving offices, growing our network and back-up protocols and implementing MDM services, CMIT has met every challenge I’ve presented to them. Their IT concierge service is unparalleled. I’m grateful to Joan and Andy on a daily basis for taking on service issues and resolving them remotely. CMIT is a true partner to our ever-growing business. “
“Our company (we are a wine importer) has worked with CMIT for the past 2.5 years. In that time we’ve upgraded servers, moved offices, added cloud backup, replaced numerous computers, and many dealt with many other tech challenges. Half of our 22 employees work offsite. So it was very important that we had a tech outfit that could handle remote support. Most all tech support companies offer that nowadays but CMIT’s great personal service sets them apart. Their willingness to go above and beyond to make sure someone stays up and running while on the road. Whether it’s a computer issue or a phone issue, they have us covered no matter the time of day.
One of the most critical needs from an IT consultant is service response time. Joan at the help desk is AMAZING! If we have any issues she’s on the task within minutes. There isn’t any challenge too big or small for her to tackle; from answering a Microsoft Office question to spec’ing out new hardware to planning a server upgrade. Our tech Andy is very knowledgeable and pleasant. We always feel confident he will get the job done right the first time. All in all, we are extremely happy with CMIT and have recommended it to others who have signed on and are also very satisfied.”