CMIT Solutions of Wexford

CMIT Solutions of Wexford is the small business IT support and IT services company for in the Pittsburgh area of Northern Allegheny and Southern Butler counties.

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Call CMIT Solutions of Wexford Today!

724.935.2010

KBID: 
1652
CC: 
cmit
Google Code: 
UA-2241935-1
Partner with CMIT Wexford for All Your Technology Needs

With our full-service technological support, you can better utilize your office IT systems to reach your business goals. Let us worry about your ITsystems, you worry about expanding your business!  Here are some of services we offer:

Computer Security

Small businesses face the same security threats as large corporations; you only need to watch the news to know these threats are on the rise. Not only can our professionals set up security systems to protect your critical data, we can monitor its effectiveness on an on-going basis.  In some cases, we'll recognize a threat before you even know it.  Here are some of the services we offer:

  • Virus Protection
  • Spyware Eradication
  • Email Spam Filtering
  • On-Site & Off Site Secure Data Back-Up Systems
  • Firewall Set up
  • Disaster Recovery

 

System Effectiveness & Efficiency

Our clients can call us whenever they have technical difficulties, whether its with software issues, server crashes or corrupted files, we can be there in a crisis.  Our primary focus is to keep your office in good working order, reducing the likelihood of downtime and repairs.  Some of the services we offer are:

  • Cloud Computing Systems
  • Network Setup and Maintenance
  • Voice over Internet Phone (VoIP) System Setup
  • Multi-Site Networks
  • Designing Systems for a Mobile Workforce

 

Productivity

Is your business running as efficiently as you would like?  We can offer an array of technology solutions that can improve efficiency, drive down costs and improve the quality of service to your clients. We can help you capture the value of your existing office systems or help you choose the best upgrades for your situation. These services include:

  • Computer Hardware & Software Purchasing
  • Troubleshooting for Microsoft Office Products
  • Troubleshooting QuickBooks Systems

 

Revenue Generation

Can prospective customers find you?  CMIT Wexford offers a suite of web services to help you reach your market.  These services include:

  • Domain Name Registration
  • Web Design & Hosting

CMIT Wexford is a locally owned and operated business that prides itself on giving clients personalized attention. Our professional staff is dedicated to providing service you can count on.

Karen Stephens

Karen Stephens, Owner and President, founded CMIT Solutions of Wexford after a successful career in the financial services industry. Throughout her 25 year career  Ms. Stephens led the efforts of large Trust and Investment institutions in the areas of system integration, service operations and IT operations. Her experience also included leading marketing organizations responsible for knowledge management systems, market research, systems & process infrastructure and policy coordination for cross-organizational sales and marketing activities. In addition to line responsibilities, Ms. Stephens has been frequently called upon to take on leadership assignments in strategic corporate initiatives. These have included Sales & Marketing Strategy, Acquisition Due Diligence, Strategic Planning, Profit Improvement Initiatives, Business Integration, Diversity, Product Development, and Quality Improvement. Ms. Stephens received a master's degree in Business Administration from Harvard Business School and a bachelor's degree in Computer Science from University of Oregon. 


Matthew A. Dixon

Matthew Dixon, Marketing Coordinator, joined CMIT Solutions in 2006. Mr. Dixon is committed to customer service and has served in a customer service capacity in a number of different companies. Mr. Dixon enjoys helping clients find ways to improve their business either by resolving issues or by implementing new solutions. A native Western Pennsylvanian, Mr. Dixon understands the unique needs of our local customers. Mr. Dixon received a Bachelor of Science in Business Administration with emphasis on Marketing and Management from Penn State University.  

Jeffrey C. Peery

Jeffrey Peery, Senior Technician, joined CMIT Solutions in 2006. Mr. Peery has over 25 years experience in managing and operating customer oriented small businesses. He obtained Microsoft Certified Systems Engineer Certification in 2000 and has attended many Microsoft and other continuing education workshops. Mr. Peery received a Bachelors of Science in Economics from Penn State University.  

Sharon L. Zerbe

Sharon Zerbe, Client Service Manager, joined CMIT Solutions in 2007. Ms. Zerbe manages client services as well as remote and on-site support for CMIT clients.  Sharon’s experience includes office management as well as computer programming in both large and small business settings. Ms. Zerbe received a Bachelors of Arts in Computer Systems and a Bachelors of Arts in Business Administration from Grove City College.  

Barbara A. Kimbell

Barbara Kimbell, Marketing Specialist, joined CMIT Solutions in 2010.  Ms. Kimbell has over 20 years experience in managing and training staff as well as designing and maintaining websites for non-profit companies.  She works with client service functions, customer billing as well as assisting with marketing strategies.  Ms. Kimbell holds a Bachelor of Science in Biology from George Mason University.

  

 

 

 

  • Wednesday, February 20, 2013

    Do you use your iPad primarily to check email or surf the web? Or perhaps you use it mostly to entertain yourself with books and movies while traveling for business?

    The iPad is indeed a great tool for keeping in touch with people and entertaining yourself. But you can also use it to attract new clients, provide excellent customer service, and even increase your productivity at work.

    Here are five tasks you can do on your iPad to help grow your small business:

  • Sunday, February 17, 2013

    GRANBY — After years in the corporate world perfecting his trade as an information technology expert, Paul Marzo has settled down in Granby and opened up his own area firm in Hartford, working with small and medium-sized businesses.



  • Sunday, February 17, 2013

    RIVER FOREST — Small businesses are the backbone of the economy, and reliable computers are the backbone of small businesses.

  • Thursday, January 24, 2013

    ART Liscano knows he's an endangered species in the job market: He's a meter reader in Fresno, California.

    For 26 years, he's driven from house to house, checking how much electricity Pacific Gas & Electric customers have used.

    But PG&E doesn't need many people like Mr Liscano making rounds anymore. Every day, the utility replaces 1200 old-fashioned meters with digital versions that can collect information without human help, generate more accurate power bills, even send an alert if the power goes out.

  • Tuesday, January 22, 2013

    Five years after the start of the Great Recession, the toll is terrifyingly clear: Millions of middle-class jobs have been lost in developed countries the world over.

  • Thursday, January 10, 2013

    Roxann Abrams lost her son to military PTSD suicide. She founded Operation: I.V.,Inc to help combat veterans with PTSD. She says, “NBC news reports we have now lost more military to suicides than in combat!

  • Wednesday, December 26, 2012

    Think of CMIT Solutions as a “Geek Squad” that specializes in addressing business issues.

    An Austin, Texas, company wants to open as many as five IT service franchises in the Portland area.

    With the expansion, CMIT Solutions would add to its Oregon stable, which includes an office in Bend. The Portland outlets, located at various Multnomah County points, would employ as many as eight workers.

  • Tuesday, December 18, 2012

    Holiday time can bring you in contact with customers or clients you may not see the rest of the year. But if you’re expecting to be greeted with cheer you may be surprised.

    Frustrated business owners and senior executives say they are turned off by being the customers of a service provider who communicates mostly by email.

    Although that type of communication is efficient, a CEO recently told me, “I see them as a commodity — faceless and easy to replace.”

  • Thursday, December 13, 2012

    When Patrick Kelly recently retired from the Air Force after nearly 24 years of service, he knew he wanted to go into business. He liked the idea of owning a franchise. He'd be part of a team, just as he was in the military, and get "a complete package, so I didn't have to put things together by myself."

    Kelly found an IT company that appealed to him, CMIT Solutions Inc. But he worried about the five-digit asking price.

    Along came Andrew Twynham, a franchisee in Atlanta about to leave CMIT for another company.

  • Wednesday, December 12, 2012

    CARMICHAEL, CA – (MPG) A natural disaster can be a crippling blow to a business. A fire, earthquake or flood can leave a business without access to vital information and communication with customers. One of CMIT’s long standing cli- ents, Parisi Insurance, is a perfect example of how a disaster does not have to debilitate business.

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Summertime, and the living is easy, right? After all, you have your laptop, your tablet, and your smart phone.

You’re on your way to the beach, in the hotel lobby. You could jump onto the hotel network and do your email and webinars, but that little coffee shop across the street looks so much more inviting. So you head over, and voila! You’re in business. You connect to the “secure”...

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"With other IT service providers, we felt that we only got assistance when we requested it, and we normally came up with any ideas for improvements on our system rather than them. I was not impressed with the service, the communication or the end product at that point. Our experience has really set CMIT and Sue and John who run the show for them here apart from the others. They are more...
"We use large aerial imagery that can sometimes be 30 or 40 GB in size. There would be times that I would wait 30 seconds to a minute and a half for an image to appear. CMIT Solutions helped us rehabilitate the computers on hand, put in a network infrastructure, and put in faster switches. Now, it can be instantaneous to 15 seconds for a map to load. I kind of feel like I'm spoiled!   "
"CMIT has provided us with a system that allows us to access our data, and we can actually look at it and see that that data is there. It's a fantastic system! It allows us to get focused on the things that we need to focus on instead of worrying about our data and computer systems. We're able to move forward with our company projects and things that we need to do.   "
"So at one point in history, your backup may be reliable and up-to-date, but with the information being so critical and with it changing literally thousands of times a day, having that backup through the Guardian system, almost a minute-by-minute backup, makes me feel very confident that the information, if we ever had a disaster here, if we had a fire, a tornado, or something of that disastrous...
"Guardian protects us if our server is stolen or breaks down or has some malfunction that actually halts business.  The BDR can serve as an interim server.  It can actually replace the server that we have now, so, therefore, we don’t have any down time; we can just come in and resume business as if nothing had ever happened. "
"We get so busy around here that a lot of times no news is good news.  Since we started working with CMIT Solutions, I'm not getting people running in saying "hey, this broke down" [...]  I'm getting a lot of fewer complaints about spam, and we haven't had to deal with our email breaking down the way it used to.  We now know where to go for things and that is CMIT Solutions....
"So what Jim (CMIT) did was he came in and he evaluated our system, worked with it for a short period of time, and then made a recommendation.  And of course the recommendation was a bit hard to swallow because it was, “Get a real server, buy some new software, and reboot everything.  Break it down – back up your data, bring it in in its components rather than as a...
"If we had some kind of earthquake or something here, which we certainly had our fair share of over the last year, it would have been quite devastating particularly on the technical side where all of our customer records and accounting information is.  It would have been quite a devastating loss.  Now, because of CMIT Solutions, we're in a position to be able to rebound from that...
"Jeremy and CMIT offer the best of both worlds.  Jeremy is a real person, he has a name, and we know him.  He's a guy you can actually talk to.  This is not some anonymous off-shore help desk.  By the same token, Jeremy has the national reach of CMIT to back him up.  He has the ability to do off-site monitoring of your system.  We have a very consumer oriented...
"I can't think of any business issues we've had that [CMIT hasn't] been able to cover.  I think they probably have provided above and beyond service to what I would have expected, and I think I made a comment to them about a year ago that I felt like we weren't paying them enough. The service that CMIT is providing us and the level of oversight over all of our systems and new technology -...

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