CMIT Solutions of Wexford is located in Western Pennsylvania and serves Pittsburgh regional communities in the Northern Allegheny and Southern Butler counties. Our offices are at:
12300 Perry Hwy, Suite 110 Wexford, PA 15090
Karen Stephens
Karen Stephens, owner and president, founded CMIT Solutions of Wexford after a successful career in the financial services industry. Throughout her 25 year career Ms. Stephens led the efforts of large Trust and Investment institutions in the areas of system integration, service operations and IT operations. Her experience also included leading marketing organizations responsible for knowledge management systems, market research, systems & process infrastructure and policy coordination for cross-organizational sales and marketing activities. In addition to line responsibilities, Ms. Stephens has been frequently called upon to take on leadership assignments in strategic corporate initiatives. These have included Sales & Marketing Strategy, Acquisition Due Diligence, Strategic Planning, Profit Improvement Initiatives, Business Integration, Diversity, Product Development, and Quality Improvement. Ms. Stephens received a master's degree in Business Administration from Harvard Business School and a bachelor's degree in Computer Science from University of Oregon.
Matthew A. Dixon
Matthew Dixon, account executive, joined CMIT Solutions in 2006. Mr. Dixon is committed to customer service and has served in a customer service capacity in a number of different companies. Mr. Dixon enjoys helping clients find ways to improve their business either by resolving issues or by implementing new solutions. A native Western Pennsylvanian, Mr. Dixon understands the unique needs of our local customers. Mr. Dixon received a Bachelor of Science in Business Administration with emphasis on Marketing and Management from Penn State University.
Brian Harris
Brian Harris, senior technician, joined CMIT Solutions in 2010. Mr. Harris has over 10 years experience in computer technical support and computer network operations. He obtained an Associates degree from Pittsburgh Technical Institute and has worked with many large corporations on the East Coast.
Jeffrey C. Peery
Jeffrey Peery, senior technician, joined CMIT Solutions in 2006. Mr. Peery has over 25 years experience in managing and operating customer oriented small businesses. He obtained Microsoft Certified Systems Engineer Certification in 2000 and has attended many Microsoft and other continuing education workshops. Mr. Peery received a Bachelors of Science in Economics from Penn State University.
Sharon L. Zerbe
Sharon Zerbe, Client Service Manager, joined CMIT Solutions in 2007. Ms. Zerbe manages the dispatch, billing and client service functions at CMIT Solutions. Sharon’s experience includes office management as well as computer programming in both large and small business settings. Ms. Zerbe received a Bachelors of Arts in Computer Systems and a Bachelors of Arts in Business Administration from Grove City College.
I feel very fortunate that your name came up last year when I was asking around for an expert in the field of IT solutions. Our company's move to a new location entailed an overhaul of our entire computer system, and this major upgrade required someone attuned to our specific needs. In fact, what I initially liked about you, CJ, was the way you handled the whole sales approach. You weren't trying to sell me anything; you were trying to create a solution for our shortcomings. You listened, took notes, researched solutions, and made recommendations for us to operate in a better way. Then when it came time for the actual move, you and your team took over in a way that was nothing short of amazing. Your installation of all new wiring, computers, and server, along with software upgrades and the conversion of all our personal information, was a seamless process. Your attention to detail was most impressive. From the personal data that was transferred to advancing the global aspect of our company, everything was covered; I's were dotted and T's were crossed; you didn't miss a beat! And did I mention how accessible and responsive your staff was? I'm looking forward to analyzing tangible results from the new IT implementation, but right now I know we operate much more efficiently. The newly streamlined processes allow us to easily evaluate our business and communicate more effectively both within and outside the company. The whole computer renovation experience was extremely gratifying; not something most people in this situation report! Without a doubt, I'll readily refer the same positive recommendation for CMIT that I received and have benefited from.
After reviewing their situation, CMIT set up a backup system that automatically copies their data to a remote location every night. They also monitor those backups carefully to make sure nothing goes wrong."Now we have a good, offsite backup of our data. If disaster strikes, I know we can access our data from anywhere. I can't tell you how much of a relief it is to know that CMIT is keeping close watch over our data 24/7. After all, our clients trust us to be available and ready to help them when they need it. We can't tell them we can't help them because our computers are down or we're having problems with our network. I strongly recommend that any business owner take advantage of the free consultation offered by CMIT. If you are like most business owners, you're probably really busy running your business, taking care of clients, and going in a million directions, which means you are not paying attention to your computer network and the security of your data. There's a good chance you have problems brewing that you never dreamed of. Of course, things might be better than you thought, but the free audit is a good way to find out about the health and security of your network without any obligation or risk. I believe CMIT will give you an honest account of what they find. If everything is good, they will tell you. If nothing else, their audit will give you peace of mind knowing where you stand, and give you one less thing to worry about, Wes concluded.
After successfully revamping my company's computer systems, and assuring our technological reliability, I wanted to take a few moments to thank you. You came through for us at a crucial time when misguided advice, malfunctioning equipment and inadequate support were threatening to damage the professionalism and service that distinguish our reputation. We certainly did not want to sacrifice any of the dramatic growth we've experienced in the last few years due to computer system "down time." In our efforts to supply superior accounting services to trucking firms, our technology must perform optimally everyday. Your response to that demand, and your general computer expertise, made you a wise choice. But more importantly, your knowledge of our essential day-to-day application programs, Quick Books accounting and Act client data base, made you a winning choice. Our systems are running better than ever. Despite yours being a young company when we met, your honesty, sincerity and go-to-any-lengths attitude convinced me you could solidly restructure my computer network's "house of cards" status. I'd also like to share my appreciation for the technicians you've assigned to us. Each of them has shown great technical expertise, but what I value foremost has been their response time. That's especially significant in a time-sensitive business like mine that presents lots of tax deadlines. There's never been a circumstance whereby your techs didn't address a problem in the same day it was reported. I also find their scheduled monthly checkups a valuable deterrent to future problems. Since you've met my two main criteria, knowing what you're and doing it on time, I'll continue to employ your services for all my future business computer needs.
Joe Holzhausen - President, Central Business Services, Inc.
The biggest reason I use CMIT is for the peace of mind they give me. Their Marathon service automatically monitors our servers, the logs, and the health of our network 24/7/365 to make sure everything is running properly and to make sure lower-level maintenance on the network is getting done. Plus, there is a live person behind that service that alerts me to anything that isn't right, and gives me the option to fix it myself or have them fix it. In most cases, it's worth paying them to do this instead of pulling me away from a more critical project or task, but their flexibility is greatly appreciated. This allows me to focus my time on more strategic projects that help our organization fulfill on our promises to our members. It also prevents unexpected emergencies from arising with our users, which alleviates my stress levels and the worry that something isn't being taken care of. Their technicians are top-notch professionals that have really taken the time to learn about our business and our network. They offer me a valuable knowledge resource that saves me an incredible amount of time and money in implementing critical projects. I attribute a lot of my personal success and the organization's success to them.
Don Oliver - IT Manager, California Building Industry Assoc.
Thanks very much for bailing me out of a near disaster with my computer yesterday. The last time my computer crashed, it took five weeks for the "computer specialists" to get my business up and running again, and I was unable to post any services or bill for more than a month! Thanks to your efforts, we are back up and running after only minimal down time and little impact on my business. I would highly recommend you to anyone in need of help with their computer problems.
Dr. Paul Moyse - Chiropractor, Dr. Paul Moyse, D.C.
