Marc Mastrangelo, VP of Operations, Tel-Instrument Electronics Corp.

"With CMIT's managed services, the three things that really stuck out with me was: One, the monitoring system- looking at what is going on now so that I can predict what is going to happen later.  Two, translating that stuff into data, where we can sit down with CMIT, look at what's going on and map a plan to always make sure that we are trying to be as efficient as possible with out system.  That is not just making sure that we are always up but being efficient in our cost as well.  The third thing is the Help Desk. That is one of the great things about CMIT Solutions of West Essex.  they provide data on a regular basis, which allows us to look at trends and be proactive with our decisions and our methods for improving our system.  Every time my system improves, that means my efficiency improves, and it means that I am able to serve my customers better."