If your business depends on technology, you need CMIT Solutions of The Tri-Cities.
Technology advice, practical solutions, real results.
If you are tired of the unreliable, unreachable & unpredictable support for your business' network, come and see what CMIT Solutions can do as your trusted IT advisor.We are the premier Information Technology (IT) services & consulting company providing solutions to the many technology challenges facing businesses just like yours.
We provide small companies with affordable services that have been enjoyed by larger companies for many years. Let us help you develop a technology strategy to support your business strategy.
We are part of a nationwide firm that supports businesses by managing and maintaining their technology so the business can run smoothly and efficiently.
We serve the Tri-Cities area of the Fox Valley in Batavia, Geneva, St. Charles and surrounding areas. We provide managed services and disaster recovery solutions at fixed and predicatable costs. Let us handle your technology needs so you can focus on developing and growing your business.
After reviewing their situation, CMIT set up a backup system that automatically copies their data to a remote location every night. They also monitor those backups carefully to make sure nothing goes wrong."Now we have a good, offsite backup of our data. If disaster strikes, I know we can access our data from anywhere. I can't tell you how much of a relief it is to know that CMIT is keeping close watch over our data 24/7. After all, our clients trust us to be available and ready to help them when they need it. We can't tell them we can't help them because our computers are down or we're having problems with our network. I strongly recommend that any business owner take advantage of the free consultation offered by CMIT. If you are like most business owners, you're probably really busy running your business, taking care of clients, and going in a million directions, which means you are not paying attention to your computer network and the security of your data. There's a good chance you have problems brewing that you never dreamed of. Of course, things might be better than you thought, but the free audit is a good way to find out about the health and security of your network without any obligation or risk. I believe CMIT will give you an honest account of what they find. If everything is good, they will tell you. If nothing else, their audit will give you peace of mind knowing where you stand, and give you one less thing to worry about, Wes concluded.
I feel very fortunate that your name came up last year when I was asking around for an expert in the field of IT solutions. Our company's move to a new location entailed an overhaul of our entire computer system, and this major upgrade required someone attuned to our specific needs. In fact, what I initially liked about you, CJ, was the way you handled the whole sales approach. You weren't trying to sell me anything; you were trying to create a solution for our shortcomings. You listened, took notes, researched solutions, and made recommendations for us to operate in a better way. Then when it came time for the actual move, you and your team took over in a way that was nothing short of amazing. Your installation of all new wiring, computers, and server, along with software upgrades and the conversion of all our personal information, was a seamless process. Your attention to detail was most impressive. From the personal data that was transferred to advancing the global aspect of our company, everything was covered; I's were dotted and T's were crossed; you didn't miss a beat! And did I mention how accessible and responsive your staff was? I'm looking forward to analyzing tangible results from the new IT implementation, but right now I know we operate much more efficiently. The newly streamlined processes allow us to easily evaluate our business and communicate more effectively both within and outside the company. The whole computer renovation experience was extremely gratifying; not something most people in this situation report! Without a doubt, I'll readily refer the same positive recommendation for CMIT that I received and have benefited from.
After successfully revamping my company's computer systems, and assuring our technological reliability, I wanted to take a few moments to thank you. You came through for us at a crucial time when misguided advice, malfunctioning equipment and inadequate support were threatening to damage the professionalism and service that distinguish our reputation. We certainly did not want to sacrifice any of the dramatic growth we've experienced in the last few years due to computer system "down time." In our efforts to supply superior accounting services to trucking firms, our technology must perform optimally everyday. Your response to that demand, and your general computer expertise, made you a wise choice. But more importantly, your knowledge of our essential day-to-day application programs, Quick Books accounting and Act client data base, made you a winning choice. Our systems are running better than ever. Despite yours being a young company when we met, your honesty, sincerity and go-to-any-lengths attitude convinced me you could solidly restructure my computer network's "house of cards" status. I'd also like to share my appreciation for the technicians you've assigned to us. Each of them has shown great technical expertise, but what I value foremost has been their response time. That's especially significant in a time-sensitive business like mine that presents lots of tax deadlines. There's never been a circumstance whereby your techs didn't address a problem in the same day it was reported. I also find their scheduled monthly checkups a valuable deterrent to future problems. Since you've met my two main criteria, knowing what you're and doing it on time, I'll continue to employ your services for all my future business computer needs.
Joe Holzhausen - President, Central Business Services, Inc.
In the past, I would sometimes have to wait for days to get our computer problems fixed; but thanks to CMIT Marathon's remote support and maintenance, computer problems are fixed instantly, or before I even know we have a problem! They are also incredibly proactive, which gives me confidence that my data is secure and that I don't have to worry about unexpected downtime or other computer disasters. I know they are on top of everything and have it handled. I love the fact that I don't have to manage them. If you are a small business owner that relies on your computer network as much as I do, my recommendation is that you don't wait to sign up! It's worth every penny to have someone else watching and managing that part of your business and the peace of mind it offers.
Sherri Fishman - President, Fishman Public Relations
Thanks to CMIT and their Marathon service they provide, the entire burden of computer support has been taken off my back, and I don't have to worry about security threats or downtime. Now we are getting regular Microsoft updates, virus updates, spyware is being scanned and removed, the temporary files are getting cleaned up, and our backups are being taken care of. It's really helped speed up our network, our programs run better, and we don't have the recurring problems that we had in the past. It's really rare to find an IT support company that caters to the small business owner like me. But with CMIT being a franchise, they have the support, knowledge and sophistication of a large company, but the personal attention you get from a small local company. You would think Kevin, who is my main point of contact at CMIT, doesn't have any other customers because he's always available when I need him and he's never told me he can't get something done. I would highly recommend them to anyone.
I wanted to take the time to send you this testimonial because we are sincerely thrilled with the job you have done on our behalf. Now we can concentrate on what we do best, increase our efficiency and have peace of mind. Unlike some of your competitors, you have taken an interest in our business and helped shape our system to the individual needs of our staff. More importantly, when a problem does arise, your response has been timely and professional. I highly recommend your service for anyone who needs assistance with computer problems, service or purchases!
We began our professional relationship with Paul Woodward and CMIT Solutions in 2007 after experiencing numerous (and repetitive) IT problems at our firm. Paul was able to very promptly meet with us, assess and correct the problems we were having. We continue to utilize the services of Paul Woodward and CMIT Solutions for all our technology needs. We highly recommend their services to anyone in need of IT solutions.
J. Bryan Ballentine - President, BALLENTINECapitalManagement
I am a CMIT client and have been very pleased with their service. We have had several IT companies working with us over the last several years, and have had problems with all of them except CMIT. Paul Woodward and CMIT have been a life-saver, and I can finally rest at ease with my computer issues. CMIT has been very prompt, knowledgeable, and dependable in meeting our needs, and all at a reasonable and fair price. I would recommend Paul Woodward and CMIT to any business. Lathan & Barbare, PA 254 S. Pleasantburg Drive, Suite 100 Greenville, SC 29607-2530
Erick M. Barbare - Attorney at Law, Lathan & Barbare, PA
The biggest reason I use CMIT is for the peace of mind they give me. Their Marathon service automatically monitors our servers, the logs, and the health of our network 24/7/365 to make sure everything is running properly and to make sure lower-level maintenance on the network is getting done. Plus, there is a live person behind that service that alerts me to anything that isn't right, and gives me the option to fix it myself or have them fix it. In most cases, it's worth paying them to do this instead of pulling me away from a more critical project or task, but their flexibility is greatly appreciated. This allows me to focus my time on more strategic projects that help our organization fulfill on our promises to our members. It also prevents unexpected emergencies from arising with our users, which alleviates my stress levels and the worry that something isn't being taken care of. Their technicians are top-notch professionals that have really taken the time to learn about our business and our network. They offer me a valuable knowledge resource that saves me an incredible amount of time and money in implementing critical projects. I attribute a lot of my personal success and the organization's success to them.
Don Oliver - IT Manager, California Building Industry Assoc.
Using CMIT, and utilizing the expertise of your team is a bit like suffering with some sort of illness with undiagnosed symptoms then finally finding a doctor who can help! Thank you.
I wasn't happy with the service we were getting from the company that was supporting our network before CMIT; they were more reactive than proactive. And since most of our business is done online, I didn't want to have a day where our database, computer network or connection to the Internet was down. So when Jerry, our contact at CMIT, offered to analyze our network for memory, problems, and security issues, I immediately said "Yes!"
Randi Closson - President, Lincolnshire Cruises and Tours
As a customer of CMIT Solutions, I have found them to be extremely reliable and professional. I began working with CMIT in November of 2004, with the completion of a technology assessment. The assessment report allowed me to better understand my current IT situation, and plan for the future. A number of the recommendations that were made have been implemented. I also appreciate the responsiveness of the CMIT staff, to solving numerous hardware and software problems that arise. When there is something I can't fix, a phone call is all it takes. [CMIT] has been a great resource to our business. They are friendly, knowledgeable, and responsive. Even if they do not have the answer to a problem I might have, they go out of their way to find a resource that does. I am very comfortable in recommending CMIT Solutions to other business associates.
Russell Schwartz - Executive Director, Spring Meadows
I have been using [CMIT Solutions] services for several months and couldn't be happier. [My trainer] is through, knowledgeable and best of all, a good instructor. He allows me to navigate through the exercises rather than take over the keyboard himself. His explanations are clear and his manner is extremely professional. I intend to continue using [CMIT Solutions] in the near and far future and am happy to recommend them.
Thanks very much for bailing me out of a near disaster with my computer yesterday. The last time my computer crashed, it took five weeks for the "computer specialists" to get my business up and running again, and I was unable to post any services or bill for more than a month! Thanks to your efforts, we are back up and running after only minimal down time and little impact on my business. I would highly recommend you to anyone in need of help with their computer problems.
Dr. Paul Moyse - Chiropractor, Dr. Paul Moyse, D.C.
I had CMIT Solutions install my network. I was very happy with the result. Everything was professionally done and the people at CMIT went above and beyond the call of duty. My office space had not been well planned for a network and, as a result, the install was most difficult. If I had it to do over again, I would have the network designed before I moved into the office space. The guys from CMIT came in after business hours so as to not disrupt my operation. They stayed until 1:30 AM to finish the job! I'd definitely recommend them to anyone who needs a network designed and installed. Great job fellows!
One of our computers would not fully boot-up and kept restarting. CMIT Solutions came right over to help with the problem. The technician diagnosed the problem as a root-kit virus and determined I would need to do a complete re-install of my Operating System. She was able to help me save all of my important files and e-mail messages and address book. She provided simple but detailed instructions for me to perform the re-install and responded quickly to any questions I had in getting my computer fully up and running again. The technician made several follow-up calls the following week to confirm everything was in good order and that I had no new problems. Because of their quick response, knowledgeable diagnosis and solution, and personable professionalism, I strongly recommend CMIT Solutions to anyone who is in need of computer support.
Timothy D. Reynolds, Ph.D. - President, TREC, Inc.
My computers were running so slowly, I couldn't get any work done! The guys over at CMIT Solutions came when they said they would. Now I'm running at blazing speed. Thanks guys!
To Whom It May Concern: Before we hired CMIT Solutions, we were very frustrated with our POS system and our network. We had purchased new hardware and the QuickBooks Point-of-sale software, however had a hard time understanding how to use the software and setting up our network correctly. We were ready to toss the computer and go back to using pen and paper. CMIT Solutions of Plano has solidified our network to run properly, trained us in the QuickBooks POS and Financial software, helped us in obtaining a better rate on our merchant services to integrate with QuickBooks, replaced worn and unreliable hardware and suggested a remote backup system that is right for us and our company. We now have a system that is designed for our business and we know how to use it!
J Washington Company is an accounting firm and over the past 5 years we have gone through multiple computer companies that have charged a lot of money without a lot of results. CMIT Solutions was able to come in and improve our network, server and computer systems (without buying new hardware) to the point where our 10 computers are running better than ever. CMIT Solutions has also worked closely with us to look for ways to save us money and make the office more productive. They continue to help us plan for technology changes that will allow J Washington to grow in the future.
I can highly recommend CMIT Solutions based on the services they have provided to Major Saver to date. Our previous computer company stopped providing service, but kept charging us while refusing to give us the passwords for our own systems. CMIT Solutions was able to find a solution that allowed Major Saver to get control of our systems and allowed CMIT to greatly improve how our computers and servers work. They are now our "computer department".
I would first like to thank CMIT Solutions for coming so quickly to address our problems at the Wish House. When JR came in on Monday he knew just who to call to help. We had problems off and on the previous week with the terrible weather interrupting our service. Ed worked quickly and effeciently on all the computers ... thank you very much!
I would like to take this opportunity to demonstrate my appreciation for everything that you and the CMIT team have done for us. Our meeting with you was a chance encounter that has provided us with so much! I cannot thank you enough for everything that you have done to ensure the security of our data, systems and equipment. It was refreshing to finally find an IT professional that was able to efficiently and seamlessly integrate the new software solutions into our company. Your team's fast, friendly and efficient execution of this process has already had its results. The server is one of our most appreciated additions to our system. I cannot forget to acknowledge Eddie. He has become a very important part of not just our website development, but also an extended member of our own team. We look forward to his time spent with us, as well as his own professional expertise in the decision making process on how and what we need to do to move forward with the project.
Michael A. Collura - President/CEO, In Home Personal Services, Inc.
Young Rembrandts Franchise, Inc. has used CMIT Solutions as its technology service and resource for several years. We take advantage of their Marathon service, email hosting and technical support. The service Scott and his Team provides our office, and our franchisees, is exceptional. The technicians are quick to respond and very helpful in remedying the issue. And, we are always provided an understandable explanation for the situation, as well as possible actions we can take to keep the issue from recurring in the future. The most beneficial element form my point of view is the proactive strategy Scott and his technicians provide us in better preparing our office, network and system for the future. It's like having a technology department on-site. Thanks Scott for the wonderful service and support.
Joie Marshall - Director of Marketing, Young Rembrandts Franchise, Inc.
CMIT was responsible for establising a new Microsoft Network for our small but growing healthcare business. Our network consists of one MS Server, six MS Windows clients and a Konica high speed printer at this time. After interviewing several network setup companies I found CMIT to be very competitive and their recommendations useful. From a customer service experience we were very pleased with CMIT from the initial consultation to support. We have had very few install related experiences and support overall has been very responsive. I would highly recommend CMIT to any small business for their computing needs. If there are any further quesions please don't hesitate to contact me.
Alexander J. Cabelles - Vice President, National Nurse Registry Corporation
When our in-house IT person left for another position, we were in a difficult situation, and decided to outsource our technology needs. CMIT of Fox Valley North made us a proposal that saved us 20% on our previous technology expenditures. Their technicians jumped right in and worked with our staff to make the transition as smooth as possible. We now have more control over our technology and the improvments have made everyone more efficient at their jobs. We feel like we have our own technology department not just an IT person. I'd recommend CMIT Solutions of Fox Valley North to any company that is looking to improve their computer technology situation and save on overall technology costs.
Camille Caffarelli - Executive Director, Horizons For The Blind
CMIT Services provides me with peace of mind. I'm confident that our servers have the updates that are needed and if there happens to be a problem CMIT Solutions of Fox Valley North is just a phone call away!
Nancy Sperling - Operations Manager, United Standard Industries, Inc.
My name is Kerrie Haverty and I run an Architectural Firm in Palatine, IL. Until now we have had many computer issues over the years. We have lost hours of work and probably a good amount of hair and patience in the process also. We received a wonderful packet from CMIT in the form of a questionnaire, does this happen to you? As I read I answered, yes, yes again, and yes again. I called and they came in and told us what we needed to do and changes we should make to never have these problems happen again. Best call I ever made. We no longer have to worry about things being lost and if there is ever a problem with any of our equipment, they are usually here and gone having fixed the problem before the doors even open for the day. The staff is wonderful to work with and we feel safe and secure in their hands knowing they are working as hard as they can for each dollar we spend. Thanks CMIT!
Kerrie Haverty - Operations Manager, Warren Johnson Architects, Inc.
"My name is Brian Overheidt and I'm the Business Manager for Terrace Supply Company. I handle the marketing, accounting, technology, and overall financial business plan for Terrace Supply. Terrace has three locations, and we supply industrial gases, welding supplies, and automotive supplies to a wide variety of customers in the Chicagoland area. I received a marketing letter from Scott Brennan & CMIT Solutions, which described they kinds of technology problems companies can find themselves in. The letter was well-timed, because it addressed the issues we were having with our former computer provider, who was someone we had been using for over 20 years. We didn't see the drive and the professionalism to finally solve some nagging problems--like not having a regular data backup. We were looking at putting in a new computer system and I felt we needed a new technology company that would help us solve our existing problems and takes us to a new level by implementing a new system. When we brought in CMIT Solutions, they were able to solve our backup issue right away. We realized what a huge risk we were taking by not having consistent backups. Terrace Supply Company services over 5,000 customers and if we didn't have that data we wouldn't have any information on our products, pricing, past history on our customers, outstanding billings, or product inventory. If we had to reconstruct our data, we would have had to go back through all of our paper invoices--and that would take one person at least a day to take care of just one client's data--which means we would be looking at 5,000 days to reconstruct our data! I sleep a lot better knowing that the new backup system is in place. I sat down with CMIT Solutions and we developed a plan to lock-down our systems and document all our system passwords. CMIT took care of this, right according to plan--and we did not have one problem as a result of that switch-over. If the "switch-over" is what's stopping some companies from switching to a more effective technology company, I would highly recommend that they use CMIT Solutions. They did a fantastic job of switching us over to our new system, and documenting our systems and passwords as a result. The fact that CMIT had several local technicians AND is also part of a national company was very important to Terrace Supply. We had been in a situation where we had just one computer person, and if that person decided to not answer the phone, quit, move to the Caribbean, get hit by a bus; whatever the case--we needed someone else who could step in and provide computer support. I feel secure in that if Scott and his team come up against something that they can't find the answer to, they'll be able to find the answer by reaching out to their National support network. Terrace Supply Company chose to go with CMIT's Marathon computer service, in order to take advantage of their pro-active monitoring and support. I want to be able to focus on moving the business forward and making our company more productive, profitable, and efficient. We can't worry about our technology infrastructure. If we do have a problem, I know it is going to be handled--which is well worth the cost of the Marathon service. In the past we had constant system outages. With Marathon we have not had one problem. Scott Brennan and I met for the first time over breakfast, and from the moment I met him I knew I was dealing with a professional. He presents himself that way in his marketing materials, and he presents himself that way in person. He brings a business-like approach to a computer industry that is in need of this approach. They focus on the needs of our business and Scott understands the importance of excellent customer service. Scott is fantastic about getting to know our business. He and I have sat down on more than one occasion to discuss our plans for the future and he has come back with suggestions that we have implemented. He is getting more and more familiar with our business and as he does so he provides more and more solutions to the technology issues that we face. Anytime a company is in a situation where they have to wait on computer service, or they find themselves in a situation where their computer systems keeps breaking down, or they don't have reliable data back-ups, the list goes on and on, it would be in the best interest of that company to talk with CMIT Solutions and get a better understanding about the type of service they should expect. It's very refreshing to see a company like CMIT grow and develop! I would highly recommend Scott Brennan and CMIT Solutions of Fox Valley North. They have done everything that they said they were going to do, which is something that I haven't seen from a technology company (and I have worked with seven or eight technology companies over the years). Scott and his crew at CMIT have been fantastic!!!"""
Brian Overheidt - Business Manager, Terrace Supply Company
"Addus Healthcare is a national provider of home health, private duty, and related health services. We have approximately 12,000 employees and 120 locations in 12 states. Addus serves about 40,000 patients each year. As an industry leader in a rapidly growing field, it is critical that our computer systems are functioning properly for effective operational management. About a year ago, we were in the process of searching for a network administrator when we received a marketing letter from CMIT Solutions. With 19 years of experience building Addus from a small player to a national leader, I have been approached by hundreds of vendors with similar support claims. CMIT, however, presented several compelling reasons to give them a shot to prove themselves. Initially, we anticipated using their in-house and national expertise for backup support and administrative oversight. However, it wasn't long after our initial agreement for their Marathon Computer Services that Scott and his team began to prove themselves. Having grown accustomed to the pressure of various types of routine network hiccups, I was pleased to instead learn about problems after they had been detected and addressed by CMIT. CMIT Solutions has addressed my initial concerns about fast response times and we continue to be impressed by the overall quality, national presence, and their team approach to problem solving. When I have questions or problems for CMIT, the response time is measured in minutes rather than hours, and the answers and problems are addressed quickly thereafter. Our network infrastructure has traditionally been relatively stable. However, during our first year as a CMIT client we had not one, but two, critical failures addressed quickly and successfully by Scott's team. The biggest test was shortly after we engaged their services when our email and company intranet went down on a Sunday night. I was very concerned about our ability to conduct business on Monday morning. CMIT Solutions acted quickly and engaged experts at their national operations center and had our email and intranet system operational by the opening of business on Monday at 8am. An additional reason for increasing our reliance on CMIT Solutions comes down to value. Like most companies, our IT budgets are limited. CMIT provides great service and a large bank of expertise, for less money than we could possible have with a single network administrator. Scott's team also works well with our existing, internal, technology staff and I recommend Scott and his team at CMIT Solutions. CMIT has demonstrated on multiple occasions that they understood the importance of response times and customer service. We are very glad to have them as a valued member of our extended technology team, and as the Director of Information Technology, I appreciate having them """"watching my back""""."
Roger Ness - Director of Information Technology, Addus Healthcare, Inc.
"It almost seemed like the previous IT people were kind of employees of ours that worked on a part-time basis, they were here so much. And getting away from that, you know, we won't hear or see from them for sometimes weeks on end now. And that really allows us to use our work stations to get work done and that sort of thing. So it was a long process for us that, I kind of look back with that 20/20 hindsight and say, "Gosh, if I had found these folks from the beginning, how much money would I have saved, or how much time would I have saved?"
