CMIT Solutions of Tacoma

When your business is down due to a computer hardware or software issue you need to have a solution that you can rely on. CMIT Solutions of Tacoma is your managed service provider who can ensure your employees are staying productive.

For businesses with 5 to 99 computers, CMIT Solutions also offers a managed services plan. For a fixed monthly fee, the CMIT Marathon managed services plan provides proactive maintenance and technical support for your business technology infrastructure.

CMIT Solutions of Tacoma is the Information Technology services company for Small Businesses in Tacoma, Puyallup, Edgewood, Sumner, Bonney Lake, Browns Point, and Milton.

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Alan Bush

About the Owner:

Alan has over 26 years of experience in Professional Services, Information Technology and Managed Services with Fortune 500 companies. Prior to concentrating exclusively on Information Technology Alan filled positions as Manufacturing Engineer, Design Engineer, Engineering Manager and Data Center Manager. He is a results oriented leader with diverse industry experience and expertise. At CMIT Solutions, he is using that Fortune 500/Large Business leadership experience to help the small and medium sized business owner meet and exceed their IT requirements and goals.



CMIT Solutions of Tacoma is partnered with Dell, HP, Oki Data, Intuit, Constant Contact and others to deliver end-to-end solutions that address small business needs. From equipment ordering and software upgrades to web design and implementation, CMIT Solutions of Tacoma enables your business to focus on your customers while we handle needs with third party vendors.  

CMIT Solutions of Tacoma is a member of:Tacoma-Pierce County Chamber of Commerce: Milton Edgewood Chamber of Commerce: Club of Downtown Puyallup: of the US Army, Fife-Milton-Edgewood chapter: Supporting the 2D Ranger Battalion.Milton Veterans of Foreign War Post 11401 Fife, Milton, Edgewood.  

  • Thursday, July 9, 2009

    July 07, 2009 // // Austin, Texas - Confusion, frustration and disorganization... these are the symptoms of small to mid-size business (SMB) owners who cannot wrap their arms around the information technology (IT) issues they face. In response to the SMB community's ongoing struggle to identify, report and fix technology-related problems, CMIT Solutions today announced the release of CMIT Service Center, the world's first co-managed service desk -- a simple web-interface for submitting issues and tracking progress. 

    Click here to download the full article

  • Wednesday, July 8, 2009

    Cost-conscious businesses that find their IT departments overwhelmed with technology issues might turn to IT services provider CMIT Solutions, which announced the launch of its co-managed service desk.  

    Information technology professional services and products supplier CMIT Solutions announced the launch of what the company claims is the world's first co-managed service desk, the CMIT Service Center, a simple Web interface for submitting issues and tracking progress.  

     Click here to download the full article

  • Wednesday, July 8, 2009

    AUSTIN, Texas --(Business Wire)-- CMIT Solutions has announced the release of a CMIT Service Center, a service desk product that allows companies with in-house information technology (IT) teams to improve the quality, efficiency, and availability of IT support while eliminating the need for extra headcount or multiple vendors.

    "It's a huge step forward for companies with in-house IT staff," says Jeff Connally, president and CEO of CMIT Solutions. "Instead of informally tracking requests for service or processing service requests on the fly, internal IT teams can now set up automated workflow rules to guide the processing and escalation of requests. 

    Click here to download the full article

  • Wednesday, July 1, 2009

    PROVO, Utah and AUSTIN, Texas, July 1 /PRNewswire/ -- eFileCabinet, an innovative global provider of electronic document management systems and CMIT Solutions, a leading provider of IT consulting and support services today announced their strategic reseller partnership. CMIT Solutions has recently added eFileCabinet software to its lineup of service offerings, providing franchise partners the opportunity to offer advanced paperless technology to their customers.

    Click here to download the full article

  • Friday, June 5, 2009

    Your IT staff has been cut in half. You’re in the process of upgrading your server configuration to leverage virtualization and data encryption. You’re comparing proposals from different email management service vendors. And, in the middle of all this action, you get a phone call from someone in payroll who is in a panic because he’s unable to enter his password and can’t access his accounting software. You spend five minutes calming the guy down and another five minutes diagnosing his machine remotely.

    Click here to download the full article

  • Wednesday, June 3, 2009

    Franchisors all over the country are employing IT solutions to maximize profitability and enable their franchisee to operate with greater efficiency. For example,  technology is an essential component to the growing success of Mr. Handyman and Molly Maid franchises, says Todd Recknagel, president and CEO of the Ann Arbor, Michigan-based Mr. Handyman International as well as a Service Brand International board member.  Mr Handyman's proprietary software systems and Molly Maid's make it possible for franchisees o stay organized and deliver excellent customer service.

    Click here to download the full article

  • Monday, May 4, 2009

    Looming Social Security and pensions weren't economically stimulating enough at the Everett home of John and Sue Smythe.

    They started looking around for an investment that would supplement their retirement. Both say they found the franchise opportunity of their dreams.

    "I don't think we ever wanted to retire in the traditional sense," Sue Smythe said. "We both enjoy intellectual stimulation. It keeps us feeling young. And it doesn't feel like we're working. We're doing something that feels good and makes us happy."

    And when they do want to slow down, they'll have a manager run CMIT Solutions, offering information technology services to small- and midsize businesses. On Thursday, they received a Leadership Award from CMIT at a national convention for giving back to the organization and mentoring new franchisees.

    Click here to download the full article

  • Tuesday, April 14, 2009

    Many Americans look to franchising as they TAKE CHARGE of their personal and financial future. These entrepreneurial minded individuals are not waiting for government bailouts or big business solutions; they are eager to join a high quality franchise team and begin to build a future for themselves and their families.

    Click here to download the full article

  • Sunday, April 5, 2009

    After 14 years at Goldman Sachs, Milton Perez foun himself out of a job as a vice president and technical project manager.

    It took 11 months to find a new boss - himself.  he opened CMIT Solutions, an information technology service franchise that works with small businesses.

    Click here to download the full article

  • Monday, March 30, 2009

    Austin makes meteoric rise in rankings of top places for business and more jobs are expected to be created in the near future.

    A new list shows that business in Austin is thriving compared to other hard hit parts of the country. It’s a trend that doesn’t surprise some who do business in the Capital City.

    In their first big release earlier this year, Austin based Twisted Pixel introduced video gamers to "The Maw," an animated character with an endless appetite. Much like the overeating creature, its creators have grown quickly.

    Click here to download the full article

Some people look at a new work computer as a blessing to be embraced. Some look at it as a challenge to be dreaded. But whether you’re a business owner buying a new desktop, or an employee procuring a new laptop, think of your fresh machine as just that — the opportunity for a fresh start.

No more cluttered files on your home...


On April 8th, 2014, Microsoft will effectively flip the kill switch on Windows XP, which first debuted a technological eon ago in 2001. With no more support available for XP — no security fixes, vulnerability patches, or software updates — any PC running the operating system after April 2014 will be subject to cyberattacks, data and identity theft, hacking, and...


As Paul Simon once sang, there are “50 Ways to Leave Your Lover.” But counting the number of ways to make your small business operate more efficiently takes much longer than an average three-minute folk hit. Therein lies the problem, though...


If you’re a small-business owner considering a computer upgrade, chances are you’ve at least entertained a tablet. These portable and increasingly powerful devices are fast on their way to replacing...


Next time you’re in a crowded public place, take a good look around at how many people are engrossed in a mobile device. Not convinced that smartphones and tablets represent the future of marketing and commerce? Consider these statistics from the Pew Internet & American Life Project: as of June 2013,...

"For our [clinical research facility], it was better to have a preventive plan in place so that if something did break, we would be ahead of it, and it wouldn’t break instead of waiting for something to happen and then fix it. So, now CMIT is monitoring everything, and we haven’t had any issues so they can catch the problem before it even happens. "
"CMIT is all about peace of mind, and literally, it doesn't cost you anything because you are saving the money on me working on the computer when I'm losing business. In today's economy, you don't want to be late sending bills out, you've got to be out there because if you start falling behind you're going to see the amount of income drop dramatically. So, Greg and CMIT make us look more...
"Whereas our systems were originally only getting backed up on a monthly basis, CMIT was able to come in and now they are automatically backed up to the server. We had a center in the DFW area that did lose everything. They made a phone call to CMIT, and CMIT was able to restore their data within a couple of hours. We’re monitored on a 24/7 basis, so even if there was something that were to...
"The way CMIT does business is just much more suitable for our type of business environment. We have deadlines and critical schedules to meet, and we need to be moving forward at all times. CMIT provides data on a monthly basis, which allows us to look at trends and be proactive with our decisions and our methods for improving our system. Every time my system improves, that means my efficiency...
"CMIT dealt with my local backup needs so that if I just need to get one specific piece of information, they can actually do it remotely from their office and get my people back and going. If I do have a catastrophic disaster that takes my entire building, I have laptops and everything else that I can have up immediately. I can use my web-based information storage and be back up and running...
"We pride ourselves that we are the company that gives instant customer service. We were getting to a point where it was extremely difficult, and we didn't want to lose our customer base. We wanted to also expand. I said, 'I need somebody to do something to allow us to be the company that we started out to be and to continue and to grow.' CMIT has helped us to do just that.   "
"Since partnering with CMIT, I can now not worry about whether or not my computers are working. I've got backups, monitoring, I can get reports, and I know where I'm having risks and threats. I now can rely on my IT people (CMIT) to take care of my IT problems and to keep that IT system up and running in an appropriate manner. That is something before I couldn't rely on. I now have a system!...
"We didn’t initiate offsite backups in the beginning, but with the start of the hurricane season we said, 'OK guys, we now have this wonderful system, but it's not really complete yet.' We're now able to back up our data, it's safely transported and stored offsite, and it’s all HIPAA compliant. And the NAS device can actually work as our server so we can continue to use our systems and do...
"With other IT service providers, we felt that we only got assistance when we requested it, and we normally came up with any ideas for improvements on our system rather than them. I was not impressed with the service, the communication or the end product at that point. Our experience has really set CMIT and Sue and John who run the show for them here apart from the others. They are more...
"We use large aerial imagery that can sometimes be 30 or 40 GB in size. There would be times that I would wait 30 seconds to a minute and a half for an image to appear. CMIT Solutions helped us rehabilitate the computers on hand, put in a network infrastructure, and put in faster switches. Now, it can be instantaneous to 15 seconds for a map to load. I kind of feel like I'm spoiled!   "

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