CMIT Solutions of SW Rockland

CMIT Solutions of SW Rockland is the small business IT support and IT services company for Suffern, Nanuet, Pearl River, Chestnut Ridge, Spring Valley, and Rockland County.

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845.753.2648

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Jim McGraw

Jim McGraw, the president of CMIT Solutions of SW Rockland has over 25 years experience in corporate IT services.  Working for a major IT service provider and outsourcer, he has designed, developed and delivered IT solutions and IT support to Fortune 500 clients in the consumer electronics, telecommunications and automotive industries.    He is a certified Project Management Professional.

CMIT Solutions of SW Rockland is located in Sloatsburg NY and targets small businesses in the southern and western part of Rockland County, including Suffern, Spring Valley, Nanuet, Pearl River, Monsey and Chestnut Ridge.  We supply proactive solutions to the most common problems these businesses face.  Often the owners and managers of these businesses have often been frustrated with their inability to get what they need from their technology solutions.  This can result in lost revenue, poor customer satisfaction, reduced productivity and lost data.  CMIT Solutions can help prepare a plan that addresses these problems and avoids the high cost of emergency fixes for resolving outages.    

CMIT Solutions is a nationwide provider of information technology (IT) services and solutions for small and mid-sized businesses (SMBs). With more than 800 consultants and technicians, CMIT has expertise in nearly all technologies and industries Founded in 1996 in Austin, TX, CMIT Solutions, Inc. has grown into the leading IT solution provider for SMBs. With over 10 years of experience and strong industry partnerships, CMIT Solutions is capable of providing enterprise-level services and products that were previously unavailable to the SMB market. We are a local company with the support of a national network behind us. We focus on making your business run better by understanding your business and technology needs.

Does your current data backup and recovery solution protect you against all types of data loss?

Causes of Data Loss by frequency

  • Hardware – 44%
    • Hard drive failure – most common
    • Power surge from lightning storm
  • Human Error – 32%
    • Accidental deletion of data
    • Disgruntled employee / salesperson moving to a new company
    • Hardware theft/Data theft
  • Software – 14%
    • Data corruption due to program crash
    • Security patches causes software to stop functioning correctly
  • Disaster – 3%
    • Natural disasters – fire, flood, earthquake, tornado


US businesses lose over $12 billion annually due to data loss!

National Archives & Records, Washington D.C

       Questions you need to ask yourself:

  1. How often do we back up our data and where?
  2. Are our data backups secure?
  3. For each potential cause, how long will it take to recover the data if we need it?
  4. What’s our plan to keep the business running in the meantime?
  5. When was the last time we tested our plan?

        You might need:

  • Continuous Backups - As often as every 15 min, on-site and off-site
  • Encrypted backups in multiple remote locations
  • Fast Recovery - Full restore in less than 24 hours.
  • Virtualization Capability - continue doing business, even if your server is down
  • Monthly or quarterly disaster recovery tests

7 out of 10 small firms go out of business within a year if they experience a major data loss!                                              

                                                                                                        (Information Security Breaches Survey, DTI/PriceWaterhouse Coopers)

Based on the latest projections, Hurricane Irene is headed for Rockland County. Here are a few tips that might save you from technology headaches if the storm stays on its current path: 1. Consider what documents and data that you might need if you are unable to access your workplace because of a power outage. Copy your files to a USB key or a laptop and take it home. Even if these files are available from an online disk, you may not have internet access. 2. Make a printed copy of your contact list with email addresses and cell phone numbers. Make a printed copy of your calendar for next week. You may need to reschedule appointments on the fly. If your business makes deliveries to customers or receives deliveries from suppliers, you may need to reschedule those deliveries. 3. Before you leave on Friday, agree on an emergency communication plan with your firm’s staff. How will they know if the office will be open on Monday morning? How will they know when the office will be open if not the usual time? Agree on multiple ways to communicate since phone lines may be done for some and email inaccessible for others. 4. Shut down all non-essential equipment before the storm. Hopefully you have a UPS installed for computers that run unattended, that will shut them down gracefully in the event of a power outage. However, there is no need to test this under fire. Unprotected computers may be subject to repeated power outages and voltage fluctuations that could damage them. 5. If you only back up your data to a local USB drive or NAS device, you might consider disconnecting it and taking it home or to another location. Extreme weather is one of the leading causes of site-wide equipment and data loss. Do not leave your only data backup sitting next to your server. They will likely be destroyed at the same time. Before the next big storm, investigate online data backup. It’s inexpensive and secure. 6. Parts of Rockland are prone to flooding. If you are in one of these areas, don’t leave expensive computer equipment sitting on the floor. Raise it up to reduce the likelihood of water damage. Computers really don’t like water. 7. Resolve to spend more time thinking about your business continuity plan. This is not something that you pull together in the 24 hours before a storm hits. It requires planning and careful thought, and it addresses more than just technology. It is a plan for how you will conduct your business in a variety of disaster scenarios. If you want something to provoke your thought process, check out the following link from JP Morgan Chase: https://www.chase.com/online/commercial-bank/document/Perspective_Disast...

  • Thursday, January 10, 2013

    Roxann Abrams lost her son to military PTSD suicide. She founded Operation: I.V.,Inc to help combat veterans with PTSD. She says, “NBC news reports we have now lost more military to suicides than in combat!

  • Wednesday, December 26, 2012

    Think of CMIT Solutions as a “Geek Squad” that specializes in addressing business issues.

    An Austin, Texas, company wants to open as many as five IT service franchises in the Portland area.

    With the expansion, CMIT Solutions would add to its Oregon stable, which includes an office in Bend. The Portland outlets, located at various Multnomah County points, would employ as many as eight workers.

  • Tuesday, December 18, 2012

    Holiday time can bring you in contact with customers or clients you may not see the rest of the year. But if you’re expecting to be greeted with cheer you may be surprised.

    Frustrated business owners and senior executives say they are turned off by being the customers of a service provider who communicates mostly by email.

    Although that type of communication is efficient, a CEO recently told me, “I see them as a commodity — faceless and easy to replace.”

  • Thursday, December 13, 2012

    When Patrick Kelly recently retired from the Air Force after nearly 24 years of service, he knew he wanted to go into business. He liked the idea of owning a franchise. He'd be part of a team, just as he was in the military, and get "a complete package, so I didn't have to put things together by myself."

    Kelly found an IT company that appealed to him, CMIT Solutions Inc. But he worried about the five-digit asking price.

    Along came Andrew Twynham, a franchisee in Atlanta about to leave CMIT for another company.

  • Wednesday, December 12, 2012

    CARMICHAEL, CA – (MPG) A natural disaster can be a crippling blow to a business. A fire, earthquake or flood can leave a business without access to vital information and communication with customers. One of CMIT’s long standing cli- ents, Parisi Insurance, is a perfect example of how a disaster does not have to debilitate business.

  • Sunday, December 9, 2012

    CMIT Solutions, of Austin, Texas, said it is targeting Baton Rouge and New Orleans for its 2012-2013 franchise growth, along with Las Vegas, southern California and Washington, D.C.

    CMIT Solutions provides information technology services and products to small and midsize businesses. Its president and chief executive officer is Jeff Connally.

    CMIT Solutions is at http://www.cmitfranchise.com

  • Tuesday, December 4, 2012

    CMIT Solutions Inc. is hoping to bring its brand of small business information technology services to Arizona with the potential for five or more locations in the Phoenix area.

  • Monday, December 3, 2012

    Small businesses are starting to replace employee PCs with tablets and smartphones — and they're saving time and money, while helping employees be more customer-responsive.

  • Friday, November 30, 2012

    Barbara Adams opened a CMIT Solutions franchise in Hallandale Beach and will service customers in the area including Hollywood, Dania and South East Fort Lauderdale.

  • Friday, November 30, 2012

    Austin-based CMIT Solutions is targeting the Sacramento area for five franchises of its outsourced information technology services business in the next few years.

    The company has added 17 new franchises across the country this year, bringing the company up to 137 locations, according to Sheri Vandermause, vice president of franchise development.

For many businesses, the days of the cash register and centralized checkout are over. Today, grocery store customers can scan items as they place them in their cart. Restaurant servers can run credit cards right at the table. Sales people who are constantly in the field, can process payments on their mobile devices.

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"CMIT has provided us with a system that allows us to access our data, and we can actually look at it and see that that data is there. It's a fantastic system! It allows us to get focused on the things that we need to focus on instead of worrying about our data and computer systems. We're able to move forward with our company projects and things that we need to do.   "
"So at one point in history, your backup may be reliable and up-to-date, but with the information being so critical and with it changing literally thousands of times a day, having that backup through the Guardian system, almost a minute-by-minute backup, makes me feel very confident that the information, if we ever had a disaster here, if we had a fire, a tornado, or something of that disastrous...
"Guardian protects us if our server is stolen or breaks down or has some malfunction that actually halts business.  The BDR can serve as an interim server.  It can actually replace the server that we have now, so, therefore, we don’t have any down time; we can just come in and resume business as if nothing had ever happened. "
"We get so busy around here that a lot of times no news is good news.  Since we started working with CMIT Solutions, I'm not getting people running in saying "hey, this broke down" [...]  I'm getting a lot of fewer complaints about spam, and we haven't had to deal with our email breaking down the way it used to.  We now know where to go for things and that is CMIT Solutions....
"So what Jim (CMIT) did was he came in and he evaluated our system, worked with it for a short period of time, and then made a recommendation.  And of course the recommendation was a bit hard to swallow because it was, “Get a real server, buy some new software, and reboot everything.  Break it down – back up your data, bring it in in its components rather than as a...
"If we had some kind of earthquake or something here, which we certainly had our fair share of over the last year, it would have been quite devastating particularly on the technical side where all of our customer records and accounting information is.  It would have been quite a devastating loss.  Now, because of CMIT Solutions, we're in a position to be able to rebound from that...
"Jeremy and CMIT offer the best of both worlds.  Jeremy is a real person, he has a name, and we know him.  He's a guy you can actually talk to.  This is not some anonymous off-shore help desk.  By the same token, Jeremy has the national reach of CMIT to back him up.  He has the ability to do off-site monitoring of your system.  We have a very consumer oriented...
"I can't think of any business issues we've had that [CMIT hasn't] been able to cover.  I think they probably have provided above and beyond service to what I would have expected, and I think I made a comment to them about a year ago that I felt like we weren't paying them enough. The service that CMIT is providing us and the level of oversight over all of our systems and new technology -...
"Before CMIT, we were in such a fog to just survive the day that we couldn't really move forward and be as effective as we needed to be.  We needed to get out of that environment, and CMIT helped us get out of that environment.  It is almost as if they put a bubble around us to protect us and make us more effective.   "
"CMIT is helping us "mint" more money.  CMIT came on board with all new computers on May 24th.  After they installed the computers, it was an overnight success.  The very next day after the computers were installed, we saw a 20% spike in sales.  In June, we still saw a big increase, and the reason why that increase is there is thanks to CMIT. I called my call-center manager...

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