CMIT Solutions of St. Charles and Chesterfield

CMIT Solutions of Chesterfield is the small business IT support and IT services company for St. Charles, Chesterfield, St. Louis, Wildwood, Hazelwood, Maryland Heights, Bridgeton, Earth City, Saint Ann Black Walnut, and Cottleville, Missouri.

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Barry and Michelle Herring

Michelle holds a Bachelor of Science degree in Electrical Engineering from University of Missouri in Columbia and a Master’s in Project Management from Keller Graduate School of Management. Michelle offers over 20 years of software development and Information Technology experience. Her dedication and passion for what she does makes her a very valuable member of the CMIT Solutions of Chesterfield team. Michelle approaches problems and projects given to her with unmatched enthusiasm.

Barry Holds a Bachelor of Science degree in Technical Project Management from ITT Technical Institute in Earth City Missouri. Barry is retired military, and has over 30 years of project management experience, with 20 years of that experience in the Information Technology arena. His enthusiasm and desire to earn client trust and loyalty is unsurpassed by his peers. Barry’s motto is “Making I.T. Happen”.

So What Is SharePoint, Anyway?

Many small businesses have huge problems when it comes to managing processes and sharing information. With every worker wearing multiple hats, it’s often difficult to keep track of who’s in charge of what, to say nothing of where all the information on a particular project is stored. So what do people do? They either have a short conversation by the water cooler, or they say, “Shoot me an email with the status update and your newest version of that contract.”

These approaches will get the job done – and for your average small business struggling to stay on top of a growing workload with limited staff and resources, just getting the job done is an accomplishment in itself. But if you want to get ahead by actively managing your work processes and sharing information efficiently, you’re probably going to need something like SharePoint.

What it is: In a nutshell, it’s the guts behind a good intranet. Think about your ideal company intranet. It would probably include:

  • Information sharing, so that common documents like time-off request forms or expense forms were all in one place;
  • Document management, so that you could all work off the same version of the employee manual instead of the sixteen revisions you have floating around the office;
  • Collaborative capabilities, so that people could discuss individual projects or business issues in an open forum;
  • Client access, so that clients could review contracts or other documents online instead of trading endless emails.

SharePoint gives you all of that in a single package. And it’s highly customizable to fit in with your company’s structure and work processes.

What it does: It centralizes all that information that’s been floating around in email, on hard drives, on various servers, and on paper so that everybody in your organization can find what they need in one place. It helps preserve institutional knowledge so that you’re not left in the lurch if a key employee leaves your organization. It can serve as the go-to bulletin board for company announcements. And it can foster lively discussions and the exchange of ideas.

What it won’t do: Like any collaborative tool, SharePoint thrives on participation and suffers when it’s ignored. In other words, it won’t work if you don’t use it. You have to actively post documents and participate in discussions. People may resist using SharePoint at first, preferring to just email documents or do whatever their old work habits dictate. But the more you can steer people toward it, the more they’ll use it, and the more value they’ll build into it. It’s a virtuous circle.

Sign me up: Not so fast. First you need to decide whether you’re going to go with a server-based, in-house SharePoint solution, or if you’re going to go with a hosted option. Both have their benefits and drawbacks. Talk with CMIT Solutions about which option is best for you – whichever one you choose, we can help you set up and customize SharePoint to fit your business.

It's a big milestone for any small business: the realization that their current technology arrangement won't continue to keep pace with the demands they're putting on it. While that's a tough situation to weather, it's ultimately a good thing -- because it means the business is growing. But if you're not a technologist, or if you just don't have time to worry about technology, you might want...

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CMIT Solutions hosted another hit webinar today.  Jim McKinley from 360 Partners was our guest speaker on Search Engine Marketing.  He shared the Do's and Don'ts.  If you are focused on growing your business, search marketing is trackable and provides consistent results.  You need to watch the recorded webinar and download the available handouts.

...
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This month we're sharing scary IT horror stories from small business owners. In the story below, the IT systems weren't the main problem -- it was the IT guy who turned into a ghost and VANISHED after he installed a server.

"A few years ago I hired a local young IT guy to install a new server for my office. He did a great job with the up front work, but a few weeks after the...

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John Holt spent 20 years in the software industry moving through roles in sales, marketing, service delivery, customer service, and product development. When he decided to go into business for himself, he came to an important realization. “I realized that even though I have an entrepreneurial personality, I really wanted a system and a back office behind me.”

Knowing that, he opted to...

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Grow your small business by educating yourself on how to generate more quality traffic to your website.  CMIT Solutions meets with small businesses everyday and we realize the struggle we all face with effective online marketing.  We are sponsoring a webinar tomorrow at 1 EST that will cover how to get more traffic to your website, NOW. 

Register for the webinar...

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"For our [clinical research facility], it was better to have a preventive plan in place so that if something did break, we would be ahead of it, and it wouldn’t break instead of waiting for something to happen and then fix it. So, now CMIT is monitoring everything, and we haven’t had any issues so they can catch the problem before it even happens. "
"CMIT is all about peace of mind, and literally, it doesn't cost you anything because you are saving the money on me working on the computer when I'm losing business. In today's economy, you don't want to be late sending bills out, you've got to be out there because if you start falling behind you're going to see the amount of income drop dramatically. So, Greg and CMIT make us look more...
"Whereas our systems were originally only getting backed up on a monthly basis, CMIT was able to come in and now they are automatically backed up to the server. We had a center in the DFW area that did lose everything. They made a phone call to CMIT, and CMIT was able to restore their data within a couple of hours. We’re monitored on a 24/7 basis, so even if there was something that were to...
"The way CMIT does business is just much more suitable for our type of business environment. We have deadlines and critical schedules to meet, and we need to be moving forward at all times. CMIT provides data on a monthly basis, which allows us to look at trends and be proactive with our decisions and our methods for improving our system. Every time my system improves, that means my efficiency...
"CMIT dealt with my local backup needs so that if I just need to get one specific piece of information, they can actually do it remotely from their office and get my people back and going. If I do have a catastrophic disaster that takes my entire building, I have laptops and everything else that I can have up immediately. I can use my web-based information storage and be back up and running...
"We pride ourselves that we are the company that gives instant customer service. We were getting to a point where it was extremely difficult, and we didn't want to lose our customer base. We wanted to also expand. I said, 'I need somebody to do something to allow us to be the company that we started out to be and to continue and to grow.' CMIT has helped us to do just that.   "
"Since partnering with CMIT, I can now not worry about whether or not my computers are working. I've got backups, monitoring, I can get reports, and I know where I'm having risks and threats. I now can rely on my IT people (CMIT) to take care of my IT problems and to keep that IT system up and running in an appropriate manner. That is something before I couldn't rely on. I now have a system!...
"We didn’t initiate offsite backups in the beginning, but with the start of the hurricane season we said, 'OK guys, we now have this wonderful system, but it's not really complete yet.' We're now able to back up our data, it's safely transported and stored offsite, and it’s all HIPAA compliant. And the NAS device can actually work as our server so we can continue to use our systems and do...
"With other IT service providers, we felt that we only got assistance when we requested it, and we normally came up with any ideas for improvements on our system rather than them. I was not impressed with the service, the communication or the end product at that point. Our experience has really set CMIT and Sue and John who run the show for them here apart from the others. They are more...
"We use large aerial imagery that can sometimes be 30 or 40 GB in size. There would be times that I would wait 30 seconds to a minute and a half for an image to appear. CMIT Solutions helped us rehabilitate the computers on hand, put in a network infrastructure, and put in faster switches. Now, it can be instantaneous to 15 seconds for a map to load. I kind of feel like I'm spoiled!   "

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