CMIT Solutions of South Charlotte
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About Us

Thank you for visiting our website and giving us the opportunity to introduce ourselves!

We are Emory and Carole Lynn Simmons, a husband wife team and local owners of CMIT Solutions of South Charlotte. Having lived in Matthews and western Union County for over 22 years, we desire to see local businesses be competitive and strong, reaching their full potential so families can prosper and communities in the Charlotte area can flourish. It is this desire which has shaped the mission of our company.

Our mission is to consistently be a clear contributor to the success and growth of our clients.

We purpose to manage our client’s information technology as a valuable resource that improves productivity, efficiency, and competitiveness. We will accomplish this not just by resolving problems that result in pain and frustration, but to clear up their root causes, proactively developing strategies to address business problems.

 

The other pages of the website tell about what we do as an IT solutions or IT consulting company.  Our values tell how we do business. They are the standards we believe in to guide and motivate our company and are reflected in all we do in serving our clients and in the community where we live.

Our Core Values:

Customer Delight

We strive to bring delight to our clients through exceeding their expectations in all aspects of our service.

Stewardship

We are dedicated to the watchful oversight of our client’s technology as an important investment due respect and fostering to its fullest potential.

Communication

We endeavor to both listen well to gain understanding and to communicate with accuracy, clarity, and timeliness.

Disciplined Approach

We are committed to systems thinking in our approach to problem solving.

Learning

We promote the continuous learning which leads to professional development and personal growth.

Helpfulness

We are devoted to rendering some useful assistance to every person or business we meet, no matter how brief the encounter.

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Prior to the debut of CMIT Solutions of South Charlotte, Emory managed information technology for over 30 years in large enterprises including Wachovia, Bank of America, and Digital Equipment Corporation.  Most recently, he led a group in Wachovia’s information security division responsible for predicting, preventing, detecting, and responding to information technology threats around the clock and around the world.  This real-world experience protecting business information while enabling business to respond to revenue opportunities is the sort of practical experience Emory brings to CMIT Solutions of South Charlotte’s clients. Emory holds the Certified Information Systems Security Professional (CISSP) certification and is a member of Infragard and Carolinas IT Professionals.

Carole Lynn is Vice President and in charge of marketing for CMIT of South Charlotte. She received a BS from University of South Carolina and has enjoyed a multi-faceted career path which includes experience in purchasing; transportation procurement; sales; writing, illustrating and publishing a children’s activity book; teaching; and home school administration.  Her sense of vision, her skill in planning and follow up, and her desire to see others succeed in their ventures makes this a particularly suitable role for Carole Lynn in this family owned business. 

Associations and Community involvement in the Charlotte area:

Christ Covenant Church                    Matthews Chamber of Commerce

Charlotte Christian Chamber of Commerce

Union County Chamber of Commerce        Matthews Rotary Club

CMIT Solutions is a nationwide provider of information technology (IT) services and solutions for small and mid-sized businesses (SMBs). With more than 800 consultants and technicians, CMIT has expertise in nearly all technologies and industries Founded in 1996 in Austin, TX, CMIT Solutions, Inc. has grown into the leading IT solution provider for SMBs. With over 10 years of experience and strong industry partnerships, CMIT Solutions is capable of providing enterprise-level services and products that were previously unavailable to the SMB market. We are a local company with the support of a national network behind us. We focus on making your business run better by understanding your business and technology needs.

 
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*Important: At this time we only service small to medium businesses with at least 5 or more PCs. We do not service home users.
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After reviewing their situation, CMIT set up a backup system that automatically copies their data to a remote location every night. They also monitor those backups carefully to make sure nothing goes wrong."Now we have a good, offsite backup of our data. If disaster strikes, I know we can access our data from anywhere. I can't tell you how much of a relief it is to know that CMIT is keeping close watch over our data 24/7. After all, our clients trust us to be available and ready to help them when they need it. We can't tell them we can't help them because our computers are down or we're having problems with our network. I strongly recommend that any business owner take advantage of the free consultation offered by CMIT. If you are like most business owners, you're probably really busy running your business, taking care of clients, and going in a million directions, which means you are not paying attention to your computer network and the security of your data. There's a good chance you have problems brewing that you never dreamed of. Of course, things might be better than you thought, but the free audit is a good way to find out about the health and security of your network without any obligation or risk. I believe CMIT will give you an honest account of what they find. If everything is good, they will tell you. If nothing else, their audit will give you peace of mind knowing where you stand, and give you one less thing to worry about, Wes concluded.

Wes Wenk - , Wenk Insurance Agency

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After successfully revamping my company's computer systems, and assuring our technological reliability, I wanted to take a few moments to thank you. You came through for us at a crucial time when misguided advice, malfunctioning equipment and inadequate support were threatening to damage the professionalism and service that distinguish our reputation. We certainly did not want to sacrifice any of the dramatic growth we've experienced in the last few years due to computer system "down time." In our efforts to supply superior accounting services to trucking firms, our technology must perform optimally everyday. Your response to that demand, and your general computer expertise, made you a wise choice. But more importantly, your knowledge of our essential day-to-day application programs, Quick Books accounting and Act client data base, made you a winning choice. Our systems are running better than ever. Despite yours being a young company when we met, your honesty, sincerity and go-to-any-lengths attitude convinced me you could solidly restructure my computer network's "house of cards" status. I'd also like to share my appreciation for the technicians you've assigned to us. Each of them has shown great technical expertise, but what I value foremost has been their response time. That's especially significant in a time-sensitive business like mine that presents lots of tax deadlines. There's never been a circumstance whereby your techs didn't address a problem in the same day it was reported. I also find their scheduled monthly checkups a valuable deterrent to future problems. Since you've met my two main criteria, knowing what you're and doing it on time, I'll continue to employ your services for all my future business computer needs.

Joe Holzhausen - President, Central Business Services, Inc.

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I can't say enough about how professional and proficient you have all been in tackling my project. A heartfelt thank you!

Stephen F. Boccarossa - President, Boccarossa Insurance Agency

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The biggest reason I use CMIT is for the peace of mind they give me. Their Marathon service automatically monitors our servers, the logs, and the health of our network 24/7/365 to make sure everything is running properly and to make sure lower-level maintenance on the network is getting done. Plus, there is a live person behind that service that alerts me to anything that isn't right, and gives me the option to fix it myself or have them fix it. In most cases, it's worth paying them to do this instead of pulling me away from a more critical project or task, but their flexibility is greatly appreciated. This allows me to focus my time on more strategic projects that help our organization fulfill on our promises to our members. It also prevents unexpected emergencies from arising with our users, which alleviates my stress levels and the worry that something isn't being taken care of. Their technicians are top-notch professionals that have really taken the time to learn about our business and our network. They offer me a valuable knowledge resource that saves me an incredible amount of time and money in implementing critical projects. I attribute a lot of my personal success and the organization's success to them.

Don Oliver - IT Manager, California Building Industry Assoc.

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I wasn't happy with the service we were getting from the company that was supporting our network before CMIT; they were more reactive than proactive. And since most of our business is done online, I didn't want to have a day where our database, computer network or connection to the Internet was down. So when Jerry, our contact at CMIT, offered to analyze our network for memory, problems, and security issues, I immediately said "Yes!"

Randi Closson - President, Lincolnshire Cruises and Tours

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To Whom It May Concern: Before we hired CMIT Solutions, we were very frustrated with our POS system and our network. We had purchased new hardware and the QuickBooks Point-of-sale software, however had a hard time understanding how to use the software and setting up our network correctly. We were ready to toss the computer and go back to using pen and paper. CMIT Solutions of Plano has solidified our network to run properly, trained us in the QuickBooks POS and Financial software, helped us in obtaining a better rate on our merchant services to integrate with QuickBooks, replaced worn and unreliable hardware and suggested a remote backup system that is right for us and our company. We now have a system that is designed for our business and we know how to use it!

Dale Swanson - Owner, Dale's Jet Sports

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