CMIT Solutions of Pleasanton

We provide IT support and IT services for small businesses with 10 - 200 employees  in Pleasanton, Dublin, Livermore, Hayward, San Ramon, Sunol, and surrounding cities in the East Bay.  If you're looking for an IT company that will keep your computers running and your business productive, give us a call today.

We worry about IT, so you don't have to.

Make this my location

Call CMIT Solutions of Pleasanton Today!

925.462.8862

KBID: 
1054
CC: 
cmit
Google Code: 
UA-2242699-1
Managing Partners: Ken Norvell & Kevin Baker

 Local company + National resources = A unique IT consultant

CMIT Solutions of Pleasanton is a local Information Technology (IT) Services company with the support of a national network behind us. Since 2005, our team in Pleasanton has been helping East Bay businesses get the most benefit from their technology investment. And with 130 locations and more than 800 IT consultants and technicians accross the country, CMIT Solutions can provide expertise in nearly all technologies and industries. 

Our national presence allows us to develop partnerships with technology vendors that provide products and services typically only affordable by large companies.  This puts us in the unique position to provide enterprise proven services to small and medium sized businesses at prices they can afford.    


        

Member of the Pleasanton, Hayward and Livermore Valley Chambers of Commerce.


  

What We Do For Our Customers

Proactive IT support and maintenance: Our Marathon preventative maintenance service provides flat rate, round-the-clock maintenance and monitoring of your network and computers. We provide and manage everything needed to keep your business network productive and protected.


Remote data backup, disaster recovery, & business continuity: Our Guardian remote backup and disaster recovery services protect your business from those unexpected losses and down time caused by Mother Nature, or human nature. We can set you up with on-site backups, remote backups, or a backup server in case yours goes out of commission.


Email security and protection: Our Anti-Spam service keeps the annoying bad stuff out of your Inbox, and protects your Outbox from being hijacked and getting you Blacklisted. RADAR archiving saves your email, for as long as you want, even if you delete it from your computer. And email Encryption protects you from liability associated with sending private information over public email networks.


Printer Management: Keeping all those printers printing can cost you a small fortune. With CMIT Print, we monitor the daily usage of your printers and show you exactly how much money you can save on cartridges, paper, energy and service.


Cloud Computing: Our CMIT Anywhere cloud based services can provide anytime, anywhere access to your business information and resources. From hosting your email to putting your entire network in the cloud, we can help you decide if the cloud is right for you.


Hardware and software purchasing: CMIT Solutions is a Dell Premier Partner, the highest level of Dell partnership that you can attain. We have Dell support, services and pricing available to us that most IT companies don’t have access to. For all the other hardware and software products you need, we have accounts with major distributors across the country, and we can set you up with unique leasing programs to help with cash flow.


Mobile Device Consulting: BYOD (Bring Your Own Device) is invading businesses everywhere. Employees are walking in the door with the latest smart phones and tablet devices, and they want to use them to conduct their work and stay connected to the business. Sounds good, right? Well, as a business owner, do you REALLY understand what that means and the liabilities it brings? Our Mobility consulting service and Mobility Acceptable Use Policy protect your business from the downside of BYOD.


24/7/365 Help Desk support: If your business “follows the sun”, operates round the clock, or is open 7 days a week, the CMIT Help Desk has programs to provide you the support you need, when you need it.


VoIP Telephone Service : With CMIT Voice, we provide a hosted VoIP telephone service that provides the easiest way for your business to take advantage of the convenience and benefits VoIP provides for your business and customers.


Video Conferencing and collaboration: Whether it’s telecommuting employees, working with vendors, or presenting to clients and prospects, you can visually stay in touch with people wherever they are. CMIT Impression allows you to make a BIG impression on them all with a 55” touch screen monitor and HD video conferencing. It allows everyone to present, annotate and collaborate on a giant tablet whether the meeting participants are in the room or connected from around the world.


What Our Customer Say


Thanks Kevin - and I want to be sure to give credit to your technician - Jim.  He went above and beyond for us and helped us out in a very stressful situation.  Without his help, we would not have had registers for our grand opening the following morning.


THANK YOU !!!

I just wanted to let you know how much I appreciate your quick response this AM when we were down due to the power outage!!

We are so dependent on our computer system!!

Thanks - Jen


Kevin, just wanted to tell you how much we appreciate CMIT Solutions and your

services. I had an issue over the X-mas weekend and Jim was available

early this morning to get me back online. We count on you guys so much and

sometimes do not tell you how much we appreciate your expertise. Jim has done

a great job for us this past year keeping everything in order. I am sure you both

get a kick out of us as we panic on everything.  Anyway, thanks again for being

there all the time.

Happy New Year, Randy


Kevin

I just wanted you to know that I think Jim is awesome. He always knows just what to do and does it right. Thanks for letting him handle our account.

Tom
 



 

 

  • Thursday, August 27, 2009

    CMIT Solutions headquartered in Austin, TX, has over 100 national franchises of local computer consultants. 

    Based on my personal experience CMIT's franchise owners are not simply propeller headed geeks, but are truly passionate about ensuring their business clients are successfully using technology to grow their business. 

    Click here to download the full article

  • Tuesday, August 4, 2009

    ESCONDIDO ---- Ken Hamilton used to fly around the country as the technological Mr. Fix-it for big corporate clients. But since he bought his own franchise, he gets to stay within driving distance of home.

    Hamilton's specialty is computer technology. He helps companies buy the right computers, install security and meet the other tasks needed to keep corporate systems running.

    Now president of CMIT Solutions of Inland North County, Hamilton says staying local lets him participate in the community while still doing his job. That's something he said was hard while working for 18 years as part of a Hewlett Packard business-to-business sales team.

     Click here to download the full article

  • Wednesday, July 15, 2009

    Algonquin - Scott Brennan, president of CMIT Solutions of Fox Valley North earned Franchise of the Year honors. Not bad, considering he only joined the information technology franchisor three years ago. In fact, Brennan earned Rookie of the Year honors. The award recognizes franchise owners and their businesses based on sales, performance and leadership within the franchise system.

     Click here to download the full article

  • Thursday, July 9, 2009

    July 07, 2009 // Franchising.com // Austin, Texas - Confusion, frustration and disorganization... these are the symptoms of small to mid-size business (SMB) owners who cannot wrap their arms around the information technology (IT) issues they face. In response to the SMB community's ongoing struggle to identify, report and fix technology-related problems, CMIT Solutions today announced the release of CMIT Service Center, the world's first co-managed service desk -- a simple web-interface for submitting issues and tracking progress. 

    Click here to download the full article

  • Wednesday, July 8, 2009

    Cost-conscious businesses that find their IT departments overwhelmed with technology issues might turn to IT services provider CMIT Solutions, which announced the launch of its co-managed service desk.  

    Information technology professional services and products supplier CMIT Solutions announced the launch of what the company claims is the world's first co-managed service desk, the CMIT Service Center, a simple Web interface for submitting issues and tracking progress.  

     Click here to download the full article

  • Wednesday, July 8, 2009

    AUSTIN, Texas --(Business Wire)-- CMIT Solutions has announced the release of a CMIT Service Center, a service desk product that allows companies with in-house information technology (IT) teams to improve the quality, efficiency, and availability of IT support while eliminating the need for extra headcount or multiple vendors.

    "It's a huge step forward for companies with in-house IT staff," says Jeff Connally, president and CEO of CMIT Solutions. "Instead of informally tracking requests for service or processing service requests on the fly, internal IT teams can now set up automated workflow rules to guide the processing and escalation of requests. 

    Click here to download the full article

  • Wednesday, July 1, 2009

    PROVO, Utah and AUSTIN, Texas, July 1 /PRNewswire/ -- eFileCabinet, an innovative global provider of electronic document management systems and CMIT Solutions, a leading provider of IT consulting and support services today announced their strategic reseller partnership. CMIT Solutions has recently added eFileCabinet software to its lineup of service offerings, providing franchise partners the opportunity to offer advanced paperless technology to their customers.

    Click here to download the full article

  • Friday, June 5, 2009

    Your IT staff has been cut in half. You’re in the process of upgrading your server configuration to leverage virtualization and data encryption. You’re comparing proposals from different email management service vendors. And, in the middle of all this action, you get a phone call from someone in payroll who is in a panic because he’s unable to enter his password and can’t access his accounting software. You spend five minutes calming the guy down and another five minutes diagnosing his machine remotely.

    Click here to download the full article

  • Wednesday, June 3, 2009

    Franchisors all over the country are employing IT solutions to maximize profitability and enable their franchisee to operate with greater efficiency. For example,  technology is an essential component to the growing success of Mr. Handyman and Molly Maid franchises, says Todd Recknagel, president and CEO of the Ann Arbor, Michigan-based Mr. Handyman International as well as a Service Brand International board member.  Mr Handyman's proprietary software systems Toolbox.net and Molly Maid's CCS.net make it possible for franchisees o stay organized and deliver excellent customer service.

    Click here to download the full article

  • Monday, May 4, 2009

    Looming Social Security and pensions weren't economically stimulating enough at the Everett home of John and Sue Smythe.

    They started looking around for an investment that would supplement their retirement. Both say they found the franchise opportunity of their dreams.

    "I don't think we ever wanted to retire in the traditional sense," Sue Smythe said. "We both enjoy intellectual stimulation. It keeps us feeling young. And it doesn't feel like we're working. We're doing something that feels good and makes us happy."

    And when they do want to slow down, they'll have a manager run CMIT Solutions, offering information technology services to small- and midsize businesses. On Thursday, they received a Leadership Award from CMIT at a national convention for giving back to the organization and mentoring new franchisees.

    Click here to download the full article

Beth Burnside and team turn technology tar pit into a smoothly running machine

LuAnn Gossett used to consider computers a necessary evil.

As administrative assistant for the Mental Health Association of Northwestern PA, Gossett spent about 30% of her time troubleshooting computer problems in the 40-person office.

Email would be out. Computers wouldn’t work. Service...
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"For our [clinical research facility], it was better to have a preventive plan in place so that if something did break, we would be ahead of it, and it wouldn’t break instead of waiting for something to happen and then fix it. So, now CMIT is monitoring everything, and we haven’t had any issues so they can catch the problem before it even happens. "
"CMIT is all about peace of mind, and literally, it doesn't cost you anything because you are saving the money on me working on the computer when I'm losing business. In today's economy, you don't want to be late sending bills out, you've got to be out there because if you start falling behind you're going to see the amount of income drop dramatically. So, Greg and CMIT make us look more...
"Whereas our systems were originally only getting backed up on a monthly basis, CMIT was able to come in and now they are automatically backed up to the server. We had a center in the DFW area that did lose everything. They made a phone call to CMIT, and CMIT was able to restore their data within a couple of hours. We’re monitored on a 24/7 basis, so even if there was something that were to...
"The way CMIT does business is just much more suitable for our type of business environment. We have deadlines and critical schedules to meet, and we need to be moving forward at all times. CMIT provides data on a monthly basis, which allows us to look at trends and be proactive with our decisions and our methods for improving our system. Every time my system improves, that means my efficiency...
"CMIT dealt with my local backup needs so that if I just need to get one specific piece of information, they can actually do it remotely from their office and get my people back and going. If I do have a catastrophic disaster that takes my entire building, I have laptops and everything else that I can have up immediately. I can use my web-based information storage and be back up and running...
"We pride ourselves that we are the company that gives instant customer service. We were getting to a point where it was extremely difficult, and we didn't want to lose our customer base. We wanted to also expand. I said, 'I need somebody to do something to allow us to be the company that we started out to be and to continue and to grow.' CMIT has helped us to do just that.   "
"Since partnering with CMIT, I can now not worry about whether or not my computers are working. I've got backups, monitoring, I can get reports, and I know where I'm having risks and threats. I now can rely on my IT people (CMIT) to take care of my IT problems and to keep that IT system up and running in an appropriate manner. That is something before I couldn't rely on. I now have a system!...
"We didn’t initiate offsite backups in the beginning, but with the start of the hurricane season we said, 'OK guys, we now have this wonderful system, but it's not really complete yet.' We're now able to back up our data, it's safely transported and stored offsite, and it’s all HIPAA compliant. And the NAS device can actually work as our server so we can continue to use our systems and do...
"With other IT service providers, we felt that we only got assistance when we requested it, and we normally came up with any ideas for improvements on our system rather than them. I was not impressed with the service, the communication or the end product at that point. Our experience has really set CMIT and Sue and John who run the show for them here apart from the others. They are more...
"We use large aerial imagery that can sometimes be 30 or 40 GB in size. There would be times that I would wait 30 seconds to a minute and a half for an image to appear. CMIT Solutions helped us rehabilitate the computers on hand, put in a network infrastructure, and put in faster switches. Now, it can be instantaneous to 15 seconds for a map to load. I kind of feel like I'm spoiled!   "

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