CMIT Solutions of Pleasanton

We provide IT support and IT services for small businesses with 10 - 200 employees  in Pleasanton, Dublin, Livermore, Hayward, San Ramon, Sunol, and surrounding cities in the East Bay.  If you're looking for an IT company that will keep your computers running and your business productive, give us a call today.

We worry about IT, so you don't have to.

Make this my location

Call CMIT Solutions of Pleasanton Today!

925.462.8862

KBID: 
1054
CC: 
cmit
Google Code: 
UA-2242699-1
Managing Partners: Ken Norvell & Kevin Baker

 Local company + National resources = A unique IT consultant

CMIT Solutions of Pleasanton is a local Information Technology (IT) Services company with the support of a national network behind us. Since 2005, our team in Pleasanton has been helping East Bay businesses get the most benefit from their technology investment. And with 130 locations and more than 800 IT consultants and technicians accross the country, CMIT Solutions can provide expertise in nearly all technologies and industries. 

Our national presence allows us to develop partnerships with technology vendors that provide products and services typically only affordable by large companies.  This puts us in the unique position to provide enterprise proven services to small and medium sized businesses at prices they can afford.    


        

Member of the Pleasanton, Hayward and Livermore Valley Chambers of Commerce.


  

What We Do For Our Customers

Proactive IT support and maintenance: Our Marathon preventative maintenance service provides flat rate, round-the-clock maintenance and monitoring of your network and computers. We provide and manage everything needed to keep your business network productive and protected.


Remote data backup, disaster recovery, & business continuity: Our Guardian remote backup and disaster recovery services protect your business from those unexpected losses and down time caused by Mother Nature, or human nature. We can set you up with on-site backups, remote backups, or a backup server in case yours goes out of commission.


Email security and protection: Our Anti-Spam service keeps the annoying bad stuff out of your Inbox, and protects your Outbox from being hijacked and getting you Blacklisted. RADAR archiving saves your email, for as long as you want, even if you delete it from your computer. And email Encryption protects you from liability associated with sending private information over public email networks.


Printer Management: Keeping all those printers printing can cost you a small fortune. With CMIT Print, we monitor the daily usage of your printers and show you exactly how much money you can save on cartridges, paper, energy and service.


Cloud Computing: Our CMIT Anywhere cloud based services can provide anytime, anywhere access to your business information and resources. From hosting your email to putting your entire network in the cloud, we can help you decide if the cloud is right for you.


Hardware and software purchasing: CMIT Solutions is a Dell Premier Partner, the highest level of Dell partnership that you can attain. We have Dell support, services and pricing available to us that most IT companies don’t have access to. For all the other hardware and software products you need, we have accounts with major distributors across the country, and we can set you up with unique leasing programs to help with cash flow.


Mobile Device Consulting: BYOD (Bring Your Own Device) is invading businesses everywhere. Employees are walking in the door with the latest smart phones and tablet devices, and they want to use them to conduct their work and stay connected to the business. Sounds good, right? Well, as a business owner, do you REALLY understand what that means and the liabilities it brings? Our Mobility consulting service and Mobility Acceptable Use Policy protect your business from the downside of BYOD.


24/7/365 Help Desk support: If your business “follows the sun”, operates round the clock, or is open 7 days a week, the CMIT Help Desk has programs to provide you the support you need, when you need it.


VoIP Telephone Service : With CMIT Voice, we provide a hosted VoIP telephone service that provides the easiest way for your business to take advantage of the convenience and benefits VoIP provides for your business and customers.


Video Conferencing and collaboration: Whether it’s telecommuting employees, working with vendors, or presenting to clients and prospects, you can visually stay in touch with people wherever they are. CMIT Impression allows you to make a BIG impression on them all with a 55” touch screen monitor and HD video conferencing. It allows everyone to present, annotate and collaborate on a giant tablet whether the meeting participants are in the room or connected from around the world.


What Our Customer Say


Thanks Kevin - and I want to be sure to give credit to your technician - Jim.  He went above and beyond for us and helped us out in a very stressful situation.  Without his help, we would not have had registers for our grand opening the following morning.


THANK YOU !!!

I just wanted to let you know how much I appreciate your quick response this AM when we were down due to the power outage!!

We are so dependent on our computer system!!

Thanks - Jen


Kevin, just wanted to tell you how much we appreciate CMIT Solutions and your

services. I had an issue over the X-mas weekend and Jim was available

early this morning to get me back online. We count on you guys so much and

sometimes do not tell you how much we appreciate your expertise. Jim has done

a great job for us this past year keeping everything in order. I am sure you both

get a kick out of us as we panic on everything.  Anyway, thanks again for being

there all the time.

Happy New Year, Randy


Kevin

I just wanted you to know that I think Jim is awesome. He always knows just what to do and does it right. Thanks for letting him handle our account.

Tom
 



 

 

  • Thursday, March 25, 2010

    Hotel Wi-Fi is counterintuitive: Low-budget spots tend to offer it free of charge, while luxury resorts charge an arm and a leg. But that may soon change as customers start demanding free wireless as a basic human right.

    In 2010, travelers have come to expect a few complimentary amenities when they check into their rooms. And as travelers look to stay connected on the road, reliable high-speed Internet access is increasingly on the short list of hotel necessities - especially wireless access, or Wi-Fi.

     Click here to download the full article

  • Thursday, March 25, 2010

    Predicting small business trends -- especially small business computing trends -- is a tricky proposition at best. It helps to get a dose of reality from people who use technology to run their business every day. Never one to work in a vacuum, Laurie McCabe, a principal at the SMB Group, spent the day with more than 500 small business owners at the 2010 Small Business Technology Summit. Here's her take on the experience.

    Click here to download the full article

  • Friday, March 5, 2010

    TECH MAKEOVER: CMIT Solutions of Denver is offering a custom technology makeover, worth up to $55,200, to one lucky small business.

    "I've been wanting to do this for a couple of years, because I've seen the need in the small business market to make something available like this," says Debi Bush, chief marketing officer. "Businesses that even are doing well may not want to upgrade all kinds of technology because of the cash-flow issue."

    Click here to download the full article

  • Tuesday, March 2, 2010

    Soon after BCLA relocated its offices in late 2008, Len Farias paid a visit. IE March of 2007, he hadestablished "CMIT Solutions of South Brevard" to provide top quality information technology services to small and mid-sized businesses in Brevard. In a marketplace flooded with IT companies, CMIT stands out by offering the personalized attention of a local service with all the support of a national network.

    Click here to download the full article

  • Friday, January 29, 2010

    Spotlighting businesses in Boulder and Broomfield counties

    Business: CMIT Solutions of Boulder East-Broomfield

    Number of Employees: Four

    Click here to download the full article

  • Friday, November 20, 2009

    Cyberstalking isn't just for criminals. A local company that provides computer services recently used technology to send police to knock on the door of someone using a computer that had been stolen from a Folsom insurance office.  The information provided by CMIT Solutions of Sacramento led to an arrest and the recovery of a computer taken May 31 from Prowest Insurance Services Inc.

    Click here to download the full article

  • Thursday, October 29, 2009

    Rich Szymanski admitted his decision to take his career in a new direction probably couldn't have happened at a worse time, coming as it did 18 months ago with the economy tanking and clients suspending plans for software upgrades.

    But now, having chosen the franchise business route, he's broadened his knowledge of the constantly changing information technology field and sports a growing base of clients in need of technical support and advice.

    Click here to download the full article

  • Friday, September 25, 2009

    A new book seeks to simplify technological concepts that often overwhelm business owners. A group of experts from CMIT Solutions offices nationwide contributed to a new book, "I Just Want My Computers to Work," (CMIT Solutions, 111 pages; complimentary copies are available by emailing dbush(at)cmitsolutions.com) CMIT Solutions is an information technology franchise that provides services to small and midsize businesses.

     Click here to download the full article

  • Sunday, September 20, 2009

    It's a small-business owner's worst nightmare - computer failure, loss of data, anything that makes the business stop or shut down. In the case of Scott Peck, from Escondido CPA firm Dunlap, Dunlap and Peck, it was a well-meaning intern who accidentally deleted the company's 5,000-person contact list.

    "Luckily, when I heard about it, I just laughed," Peck said.

     Click here to download the full article

  • Friday, September 11, 2009

    Scott Graflund, 42, spent 22 years at Morgan Stanley as a resource management specialist, helping find the right technology solutions for the wealth management business. He also headed up an investment group at Morgan that invested in tech. In November 2007, he worked out a buyout package and left Morgan Stanley.

     Click here to download the full article

Change isn’t always necessarily a bad thing, but if it has a detrimental effect on your ability to communicate, it’s hard to argue that it’s not. Especially when those changes are made without warning and without your permission.

So what is this change? Last week, Facebook summarily decided that its users should be using their @facebook.com address (did you even know you had an @...

0

The cloud is indispensable but still prone to outages — and MSPs can reduce the risk

We all know cloud computing is here to stay. It’s too easy to maintain, too flexible and too cheap to not use — especially if you’re a small business owner with data storage needs and functions that strain your average on-site server.

...

0

Your LinkedIn account could be compromised.

Passwords for many users of business-networking website LinkedIn were among a list of 6.5 million stolen passwords published today on a Russian website.

LinkedIn confirmed the publication on the company's...

0

Our local owners on Long Island are preparing to wow as many as 4,500 business leaders this week at the island’s biggest trade show. The occasion is the HIA-LI (formerly the Hauppauge Industrial Association) 24th Annual Business Trade Show and Conference. The centerpiece of the group’s display is CMIT Impression, our visual collaboration offering that incorporates a spectacular 55-inch,...
0
Beth Burnside and team turn technology tar pit into a smoothly running machine

LuAnn Gossett used to consider computers a necessary evil.

As administrative assistant for the Mental Health Association of Northwestern PA, Gossett spent about 30% of her time troubleshooting computer problems in the 40-person office.

Email would be out. Computers wouldn’t work. Service...
0
"For our [clinical research facility], it was better to have a preventive plan in place so that if something did break, we would be ahead of it, and it wouldn’t break instead of waiting for something to happen and then fix it. So, now CMIT is monitoring everything, and we haven’t had any issues so they can catch the problem before it even happens. "
"CMIT is all about peace of mind, and literally, it doesn't cost you anything because you are saving the money on me working on the computer when I'm losing business. In today's economy, you don't want to be late sending bills out, you've got to be out there because if you start falling behind you're going to see the amount of income drop dramatically. So, Greg and CMIT make us look more...
"Whereas our systems were originally only getting backed up on a monthly basis, CMIT was able to come in and now they are automatically backed up to the server. We had a center in the DFW area that did lose everything. They made a phone call to CMIT, and CMIT was able to restore their data within a couple of hours. We’re monitored on a 24/7 basis, so even if there was something that were to...
"The way CMIT does business is just much more suitable for our type of business environment. We have deadlines and critical schedules to meet, and we need to be moving forward at all times. CMIT provides data on a monthly basis, which allows us to look at trends and be proactive with our decisions and our methods for improving our system. Every time my system improves, that means my efficiency...
"CMIT dealt with my local backup needs so that if I just need to get one specific piece of information, they can actually do it remotely from their office and get my people back and going. If I do have a catastrophic disaster that takes my entire building, I have laptops and everything else that I can have up immediately. I can use my web-based information storage and be back up and running...
"We pride ourselves that we are the company that gives instant customer service. We were getting to a point where it was extremely difficult, and we didn't want to lose our customer base. We wanted to also expand. I said, 'I need somebody to do something to allow us to be the company that we started out to be and to continue and to grow.' CMIT has helped us to do just that.   "
"Since partnering with CMIT, I can now not worry about whether or not my computers are working. I've got backups, monitoring, I can get reports, and I know where I'm having risks and threats. I now can rely on my IT people (CMIT) to take care of my IT problems and to keep that IT system up and running in an appropriate manner. That is something before I couldn't rely on. I now have a system!...
"We didn’t initiate offsite backups in the beginning, but with the start of the hurricane season we said, 'OK guys, we now have this wonderful system, but it's not really complete yet.' We're now able to back up our data, it's safely transported and stored offsite, and it’s all HIPAA compliant. And the NAS device can actually work as our server so we can continue to use our systems and do...
"With other IT service providers, we felt that we only got assistance when we requested it, and we normally came up with any ideas for improvements on our system rather than them. I was not impressed with the service, the communication or the end product at that point. Our experience has really set CMIT and Sue and John who run the show for them here apart from the others. They are more...
"We use large aerial imagery that can sometimes be 30 or 40 GB in size. There would be times that I would wait 30 seconds to a minute and a half for an image to appear. CMIT Solutions helped us rehabilitate the computers on hand, put in a network infrastructure, and put in faster switches. Now, it can be instantaneous to 15 seconds for a map to load. I kind of feel like I'm spoiled!   "

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