CMIT Solutions of Pleasanton

We provide IT support and IT services for small businesses with 10 - 200 employees  in Pleasanton, Dublin, Livermore, Hayward, San Ramon, Sunol, and surrounding cities in the East Bay.  If you're looking for an IT company that will keep your computers running and your business productive, give us a call today.

We worry about IT, so you don't have to.

Make this my location

Call CMIT Solutions of Pleasanton Today!

925.462.8862

KBID: 
1054
CC: 
cmit
Google Code: 
UA-2242699-1
Managing Partners: Ken Norvell & Kevin Baker

 Local company + National resources = A unique IT consultant

CMIT Solutions of Pleasanton is a local Information Technology (IT) Services company with the support of a national network behind us. Since 2005, our team in Pleasanton has been helping East Bay businesses get the most benefit from their technology investment. And with 130 locations and more than 800 IT consultants and technicians accross the country, CMIT Solutions can provide expertise in nearly all technologies and industries. 

Our national presence allows us to develop partnerships with technology vendors that provide products and services typically only affordable by large companies.  This puts us in the unique position to provide enterprise proven services to small and medium sized businesses at prices they can afford.    


        

Member of the Pleasanton, Hayward and Livermore Valley Chambers of Commerce.


  

What We Do For Our Customers

Proactive IT support and maintenance: Our Marathon preventative maintenance service provides flat rate, round-the-clock maintenance and monitoring of your network and computers. We provide and manage everything needed to keep your business network productive and protected.


Remote data backup, disaster recovery, & business continuity: Our Guardian remote backup and disaster recovery services protect your business from those unexpected losses and down time caused by Mother Nature, or human nature. We can set you up with on-site backups, remote backups, or a backup server in case yours goes out of commission.


Email security and protection: Our Anti-Spam service keeps the annoying bad stuff out of your Inbox, and protects your Outbox from being hijacked and getting you Blacklisted. RADAR archiving saves your email, for as long as you want, even if you delete it from your computer. And email Encryption protects you from liability associated with sending private information over public email networks.


Printer Management: Keeping all those printers printing can cost you a small fortune. With CMIT Print, we monitor the daily usage of your printers and show you exactly how much money you can save on cartridges, paper, energy and service.


Cloud Computing: Our CMIT Anywhere cloud based services can provide anytime, anywhere access to your business information and resources. From hosting your email to putting your entire network in the cloud, we can help you decide if the cloud is right for you.


Hardware and software purchasing: CMIT Solutions is a Dell Premier Partner, the highest level of Dell partnership that you can attain. We have Dell support, services and pricing available to us that most IT companies don’t have access to. For all the other hardware and software products you need, we have accounts with major distributors across the country, and we can set you up with unique leasing programs to help with cash flow.


Mobile Device Consulting: BYOD (Bring Your Own Device) is invading businesses everywhere. Employees are walking in the door with the latest smart phones and tablet devices, and they want to use them to conduct their work and stay connected to the business. Sounds good, right? Well, as a business owner, do you REALLY understand what that means and the liabilities it brings? Our Mobility consulting service and Mobility Acceptable Use Policy protect your business from the downside of BYOD.


24/7/365 Help Desk support: If your business “follows the sun”, operates round the clock, or is open 7 days a week, the CMIT Help Desk has programs to provide you the support you need, when you need it.


VoIP Telephone Service : With CMIT Voice, we provide a hosted VoIP telephone service that provides the easiest way for your business to take advantage of the convenience and benefits VoIP provides for your business and customers.


Video Conferencing and collaboration: Whether it’s telecommuting employees, working with vendors, or presenting to clients and prospects, you can visually stay in touch with people wherever they are. CMIT Impression allows you to make a BIG impression on them all with a 55” touch screen monitor and HD video conferencing. It allows everyone to present, annotate and collaborate on a giant tablet whether the meeting participants are in the room or connected from around the world.


What Our Customer Say


Thanks Kevin - and I want to be sure to give credit to your technician - Jim.  He went above and beyond for us and helped us out in a very stressful situation.  Without his help, we would not have had registers for our grand opening the following morning.


THANK YOU !!!

I just wanted to let you know how much I appreciate your quick response this AM when we were down due to the power outage!!

We are so dependent on our computer system!!

Thanks - Jen


Kevin, just wanted to tell you how much we appreciate CMIT Solutions and your

services. I had an issue over the X-mas weekend and Jim was available

early this morning to get me back online. We count on you guys so much and

sometimes do not tell you how much we appreciate your expertise. Jim has done

a great job for us this past year keeping everything in order. I am sure you both

get a kick out of us as we panic on everything.  Anyway, thanks again for being

there all the time.

Happy New Year, Randy


Kevin

I just wanted you to know that I think Jim is awesome. He always knows just what to do and does it right. Thanks for letting him handle our account.

Tom
 



 

 

  • Thursday, January 1, 2009

    Of course you hear of businesses that have been destroyed by fire. From time to time I thought about it, but it never dawned on me that the adjoining business could catch fire and the fire would spread to my business. All my client information from the past 17 years was gone. So too were all of my financial, personnel and inventory records. It was going to take me months to reassemble all the information. While doing so, I ran into a computer consultant who told me I could have avoided all this if I had used a modern, automated backup system. He told me what to look for.

  • Monday, October 27, 2008

    As gas prices climbed this year, so did interest in small businesses offering work-at-home options for employees, said Shirley Peterson, owner of the Fort Worth franchise of CMIT Solutions.

    CMIT Solutions offers IT help for small businesses, including software training and setting up networks.

     Click here to download the full article

  • Sunday, October 12, 2008

    MATTHEWS - Small to mid-sized businesses in the south Charlotte and Union County area have a new partner for their information technology needs; CMIT Solutions, a provider of managed services and IT support. The company will have a grand opening event at the Matthews Chamber of Commerce office, 210 Matthews Station St. from 7:30 am to 9 am on Thursday.

     Click here to download the full article

  • Friday, October 3, 2008

    Couple joins ranks of small businesses looking to start over.

    Emory Simmons lost his information-technology job at Wachovia Corp. So he created a new one. Simmons and his wife, Carolyn, launched CMIT Solutions, an IT consulting firm, in August. The couple joined a group of entrepreneurs facing challenges as they move from corporate castles to the risky realm of small business.

     Click here to download the full article

  • Monday, September 15, 2008

    Jeff Connally, president and CEO of CMIT Solutions, an IT services company with about 100 franchise locations across the US, talks about the company's recent DM campaign, "Aspirin."

     Click here to download the full article

  • Monday, September 1, 2008

    After being laid off three times in 20 years, Jan Gissel looked for yet another corporate job for more than six months until she finally asked herself, "Do I really want to do this?"

    The first layoff, from a mom-and-pop public relations firm, "came as a total shock," said Gissel, who now owns a CMIT Solutions franchise in Tustin providing computer services to small- to mid-sized companies. "I had become part of the family; how could they lay off 'family'?"

     Click here to download the full article

  • Sunday, August 10, 2008

    Ken Williams has opened a CMIT Solutions franchise at 13504 N.E. 84th St., Suite 103-313. CMIT monitors company computers 24-7 and has a 24-7 call center, and provides professional services and products to small and mid-sized businesses.

    Click here to download the full article

  • Thursday, August 7, 2008

    Tomball resident Joe Nichols Jr. delivered the keynote address at the CMIT Solutions annual conference, held recently in Orlando, Fla.

    Nichols, owner of a freight logistics franchise, addressed the gathering of CMIT franchisees, partners and vendors, delivering a message on how to achieve success against all odds.

     Click here to download the full article

  • Tuesday, July 29, 2008

    Tarrant County grows more connected by the minute. And that makes carrying around your laptop computer, either for work or pleasure, a lot more practical. We all know the familiar destinations for wireless Internet access - Starbucks, McDonald's - but there are so many places getting connected that it would fill pages to name them all. And if you're willing to invest in a broadband wireless card and monthly service plan, the choices are almost endless.

     Click here to download the full article

  • Saturday, July 26, 2008

    I got an email that Microsoft was running a contest (it ended 5 July) for small businesses to win 5,000 gallons of gas. That's what When I got an email about $20,000 - depending on if your gas id $3.79, $4.79 or etc. However, the contest is over - sorry.

    In any case, I think the contest site is worth 5 seconds to check out - Bumptheslump.com. The tips it gives, such as using Microsoft Outlook to track makreting efforts, using Microsoft publisher to do in house printing and using Small Business Server to have a virtual office are quite focused on generating awareness for Microsoft products. However, the tips, nevertheless are useful.
     

We've all heard the old cliche that proper prior planning prevents (ahem) pathetically poor performance. Just as you shouldn't put an unconscious bobcat in your car without a plan to get it out if it wakes up, failure to plan ahead in the realm of IT may spell...

0

Spam filters rank incoming emails using a point system according to the content of the message. If a message has enough red flags to cross a certain points threshold, off to the spam folder it goes. Don’t let your important emails languish in the recipient’s junk-mail folder. Avoid these red-flag items:

...

0

If your laptop or desktop computer leaves a bit to be desired in the speed department (assuming it's not due to malware or insufficient system memory), you may want to consider swapping out the original hard drive with a new type of disk—a solid-state hard drive. Solid-state drives (SSDs) differ from their conventional hard disk drive (HDD) counterparts in that they have no moving parts.

...
0

Inner-city students at charter school benefit from overhaul of IT system

...
0

Software firm’s head tech guy relies on CMIT Solutions of Central Fairfield County to manage company’s IT system

...
0
"For our [clinical research facility], it was better to have a preventive plan in place so that if something did break, we would be ahead of it, and it wouldn’t break instead of waiting for something to happen and then fix it. So, now CMIT is monitoring everything, and we haven’t had any issues so they can catch the problem before it even happens. "
"CMIT is all about peace of mind, and literally, it doesn't cost you anything because you are saving the money on me working on the computer when I'm losing business. In today's economy, you don't want to be late sending bills out, you've got to be out there because if you start falling behind you're going to see the amount of income drop dramatically. So, Greg and CMIT make us look more...
"Whereas our systems were originally only getting backed up on a monthly basis, CMIT was able to come in and now they are automatically backed up to the server. We had a center in the DFW area that did lose everything. They made a phone call to CMIT, and CMIT was able to restore their data within a couple of hours. We’re monitored on a 24/7 basis, so even if there was something that were to...
"The way CMIT does business is just much more suitable for our type of business environment. We have deadlines and critical schedules to meet, and we need to be moving forward at all times. CMIT provides data on a monthly basis, which allows us to look at trends and be proactive with our decisions and our methods for improving our system. Every time my system improves, that means my efficiency...
"CMIT dealt with my local backup needs so that if I just need to get one specific piece of information, they can actually do it remotely from their office and get my people back and going. If I do have a catastrophic disaster that takes my entire building, I have laptops and everything else that I can have up immediately. I can use my web-based information storage and be back up and running...
"We pride ourselves that we are the company that gives instant customer service. We were getting to a point where it was extremely difficult, and we didn't want to lose our customer base. We wanted to also expand. I said, 'I need somebody to do something to allow us to be the company that we started out to be and to continue and to grow.' CMIT has helped us to do just that.   "
"Since partnering with CMIT, I can now not worry about whether or not my computers are working. I've got backups, monitoring, I can get reports, and I know where I'm having risks and threats. I now can rely on my IT people (CMIT) to take care of my IT problems and to keep that IT system up and running in an appropriate manner. That is something before I couldn't rely on. I now have a system!...
"We didn’t initiate offsite backups in the beginning, but with the start of the hurricane season we said, 'OK guys, we now have this wonderful system, but it's not really complete yet.' We're now able to back up our data, it's safely transported and stored offsite, and it’s all HIPAA compliant. And the NAS device can actually work as our server so we can continue to use our systems and do...
"With other IT service providers, we felt that we only got assistance when we requested it, and we normally came up with any ideas for improvements on our system rather than them. I was not impressed with the service, the communication or the end product at that point. Our experience has really set CMIT and Sue and John who run the show for them here apart from the others. They are more...
"We use large aerial imagery that can sometimes be 30 or 40 GB in size. There would be times that I would wait 30 seconds to a minute and a half for an image to appear. CMIT Solutions helped us rehabilitate the computers on hand, put in a network infrastructure, and put in faster switches. Now, it can be instantaneous to 15 seconds for a map to load. I kind of feel like I'm spoiled!   "

Sign up for QuickTips

Sign up for QuickTips

Get our FREE weekly email covering IT tips for your business.

Free Consultation

Free Consultation

Type the characters you see in this picture. (verify using audio)
Type the characters you see in the picture above; if you can't read them, submit the form and a new image will be generated. Not case sensitive.