CMIT Solutions of Pleasanton

We provide IT support and IT services for small businesses with 10 - 200 employees  in Pleasanton, Dublin, Livermore, Hayward, San Ramon, Sunol, and surrounding cities in the East Bay.  If you're looking for an IT company that will keep your computers running and your business productive, give us a call today.

We worry about IT, so you don't have to.

Make this my location

Call CMIT Solutions of Pleasanton Today!

925.462.8862

KBID: 
1054
CC: 
cmit
Google Code: 
UA-2242699-1
Managing Partners: Ken Norvell & Kevin Baker

 Local company + National resources = A unique IT consultant

CMIT Solutions of Pleasanton is a local Information Technology (IT) Services company with the support of a national network behind us. Since 2005, our team in Pleasanton has been helping East Bay businesses get the most benefit from their technology investment. And with 130 locations and more than 800 IT consultants and technicians accross the country, CMIT Solutions can provide expertise in nearly all technologies and industries. 

Our national presence allows us to develop partnerships with technology vendors that provide products and services typically only affordable by large companies.  This puts us in the unique position to provide enterprise proven services to small and medium sized businesses at prices they can afford.    


        

Member of the Pleasanton, Hayward and Livermore Valley Chambers of Commerce.


  

What We Do For Our Customers

Proactive IT support and maintenance: Our Marathon preventative maintenance service provides flat rate, round-the-clock maintenance and monitoring of your network and computers. We provide and manage everything needed to keep your business network productive and protected.


Remote data backup, disaster recovery, & business continuity: Our Guardian remote backup and disaster recovery services protect your business from those unexpected losses and down time caused by Mother Nature, or human nature. We can set you up with on-site backups, remote backups, or a backup server in case yours goes out of commission.


Email security and protection: Our Anti-Spam service keeps the annoying bad stuff out of your Inbox, and protects your Outbox from being hijacked and getting you Blacklisted. RADAR archiving saves your email, for as long as you want, even if you delete it from your computer. And email Encryption protects you from liability associated with sending private information over public email networks.


Printer Management: Keeping all those printers printing can cost you a small fortune. With CMIT Print, we monitor the daily usage of your printers and show you exactly how much money you can save on cartridges, paper, energy and service.


Cloud Computing: Our CMIT Anywhere cloud based services can provide anytime, anywhere access to your business information and resources. From hosting your email to putting your entire network in the cloud, we can help you decide if the cloud is right for you.


Hardware and software purchasing: CMIT Solutions is a Dell Premier Partner, the highest level of Dell partnership that you can attain. We have Dell support, services and pricing available to us that most IT companies don’t have access to. For all the other hardware and software products you need, we have accounts with major distributors across the country, and we can set you up with unique leasing programs to help with cash flow.


Mobile Device Consulting: BYOD (Bring Your Own Device) is invading businesses everywhere. Employees are walking in the door with the latest smart phones and tablet devices, and they want to use them to conduct their work and stay connected to the business. Sounds good, right? Well, as a business owner, do you REALLY understand what that means and the liabilities it brings? Our Mobility consulting service and Mobility Acceptable Use Policy protect your business from the downside of BYOD.


24/7/365 Help Desk support: If your business “follows the sun”, operates round the clock, or is open 7 days a week, the CMIT Help Desk has programs to provide you the support you need, when you need it.


VoIP Telephone Service : With CMIT Voice, we provide a hosted VoIP telephone service that provides the easiest way for your business to take advantage of the convenience and benefits VoIP provides for your business and customers.


Video Conferencing and collaboration: Whether it’s telecommuting employees, working with vendors, or presenting to clients and prospects, you can visually stay in touch with people wherever they are. CMIT Impression allows you to make a BIG impression on them all with a 55” touch screen monitor and HD video conferencing. It allows everyone to present, annotate and collaborate on a giant tablet whether the meeting participants are in the room or connected from around the world.


What Our Customer Say


Thanks Kevin - and I want to be sure to give credit to your technician - Jim.  He went above and beyond for us and helped us out in a very stressful situation.  Without his help, we would not have had registers for our grand opening the following morning.


THANK YOU !!!

I just wanted to let you know how much I appreciate your quick response this AM when we were down due to the power outage!!

We are so dependent on our computer system!!

Thanks - Jen


Kevin, just wanted to tell you how much we appreciate CMIT Solutions and your

services. I had an issue over the X-mas weekend and Jim was available

early this morning to get me back online. We count on you guys so much and

sometimes do not tell you how much we appreciate your expertise. Jim has done

a great job for us this past year keeping everything in order. I am sure you both

get a kick out of us as we panic on everything.  Anyway, thanks again for being

there all the time.

Happy New Year, Randy


Kevin

I just wanted you to know that I think Jim is awesome. He always knows just what to do and does it right. Thanks for letting him handle our account.

Tom
 



 

 

  • Thursday, January 10, 2013

    Roxann Abrams lost her son to military PTSD suicide. She founded Operation: I.V.,Inc to help combat veterans with PTSD. She says, “NBC news reports we have now lost more military to suicides than in combat!

  • Wednesday, December 26, 2012

    Think of CMIT Solutions as a “Geek Squad” that specializes in addressing business issues.

    An Austin, Texas, company wants to open as many as five IT service franchises in the Portland area.

    With the expansion, CMIT Solutions would add to its Oregon stable, which includes an office in Bend. The Portland outlets, located at various Multnomah County points, would employ as many as eight workers.

  • Tuesday, December 18, 2012

    Holiday time can bring you in contact with customers or clients you may not see the rest of the year. But if you’re expecting to be greeted with cheer you may be surprised.

    Frustrated business owners and senior executives say they are turned off by being the customers of a service provider who communicates mostly by email.

    Although that type of communication is efficient, a CEO recently told me, “I see them as a commodity — faceless and easy to replace.”

  • Thursday, December 13, 2012

    When Patrick Kelly recently retired from the Air Force after nearly 24 years of service, he knew he wanted to go into business. He liked the idea of owning a franchise. He'd be part of a team, just as he was in the military, and get "a complete package, so I didn't have to put things together by myself."

    Kelly found an IT company that appealed to him, CMIT Solutions Inc. But he worried about the five-digit asking price.

    Along came Andrew Twynham, a franchisee in Atlanta about to leave CMIT for another company.

  • Wednesday, December 12, 2012

    CARMICHAEL, CA – (MPG) A natural disaster can be a crippling blow to a business. A fire, earthquake or flood can leave a business without access to vital information and communication with customers. One of CMIT’s long standing cli- ents, Parisi Insurance, is a perfect example of how a disaster does not have to debilitate business.

  • Sunday, December 9, 2012

    CMIT Solutions, of Austin, Texas, said it is targeting Baton Rouge and New Orleans for its 2012-2013 franchise growth, along with Las Vegas, southern California and Washington, D.C.

    CMIT Solutions provides information technology services and products to small and midsize businesses. Its president and chief executive officer is Jeff Connally.

    CMIT Solutions is at http://www.cmitfranchise.com

  • Tuesday, December 4, 2012

    CMIT Solutions Inc. is hoping to bring its brand of small business information technology services to Arizona with the potential for five or more locations in the Phoenix area.

  • Monday, December 3, 2012

    Small businesses are starting to replace employee PCs with tablets and smartphones — and they're saving time and money, while helping employees be more customer-responsive.

  • Friday, November 30, 2012

    Barbara Adams opened a CMIT Solutions franchise in Hallandale Beach and will service customers in the area including Hollywood, Dania and South East Fort Lauderdale.

  • Friday, November 30, 2012

    Austin-based CMIT Solutions is targeting the Sacramento area for five franchises of its outsourced information technology services business in the next few years.

    The company has added 17 new franchises across the country this year, bringing the company up to 137 locations, according to Sheri Vandermause, vice president of franchise development.

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"CMIT has provided us with a system that allows us to access our data, and we can actually look at it and see that that data is there. It's a fantastic system! It allows us to get focused on the things that we need to focus on instead of worrying about our data and computer systems. We're able to move forward with our company projects and things that we need to do.   "
"So at one point in history, your backup may be reliable and up-to-date, but with the information being so critical and with it changing literally thousands of times a day, having that backup through the Guardian system, almost a minute-by-minute backup, makes me feel very confident that the information, if we ever had a disaster here, if we had a fire, a tornado, or something of that disastrous...
"Guardian protects us if our server is stolen or breaks down or has some malfunction that actually halts business.  The BDR can serve as an interim server.  It can actually replace the server that we have now, so, therefore, we don’t have any down time; we can just come in and resume business as if nothing had ever happened. "
"We get so busy around here that a lot of times no news is good news.  Since we started working with CMIT Solutions, I'm not getting people running in saying "hey, this broke down" [...]  I'm getting a lot of fewer complaints about spam, and we haven't had to deal with our email breaking down the way it used to.  We now know where to go for things and that is CMIT Solutions....
"So what Jim (CMIT) did was he came in and he evaluated our system, worked with it for a short period of time, and then made a recommendation.  And of course the recommendation was a bit hard to swallow because it was, “Get a real server, buy some new software, and reboot everything.  Break it down – back up your data, bring it in in its components rather than as a...
"If we had some kind of earthquake or something here, which we certainly had our fair share of over the last year, it would have been quite devastating particularly on the technical side where all of our customer records and accounting information is.  It would have been quite a devastating loss.  Now, because of CMIT Solutions, we're in a position to be able to rebound from that...
"Jeremy and CMIT offer the best of both worlds.  Jeremy is a real person, he has a name, and we know him.  He's a guy you can actually talk to.  This is not some anonymous off-shore help desk.  By the same token, Jeremy has the national reach of CMIT to back him up.  He has the ability to do off-site monitoring of your system.  We have a very consumer oriented...
"I can't think of any business issues we've had that [CMIT hasn't] been able to cover.  I think they probably have provided above and beyond service to what I would have expected, and I think I made a comment to them about a year ago that I felt like we weren't paying them enough. The service that CMIT is providing us and the level of oversight over all of our systems and new technology -...
"Before CMIT, we were in such a fog to just survive the day that we couldn't really move forward and be as effective as we needed to be.  We needed to get out of that environment, and CMIT helped us get out of that environment.  It is almost as if they put a bubble around us to protect us and make us more effective.   "
"CMIT is helping us "mint" more money.  CMIT came on board with all new computers on May 24th.  After they installed the computers, it was an overnight success.  The very next day after the computers were installed, we saw a 20% spike in sales.  In June, we still saw a big increase, and the reason why that increase is there is thanks to CMIT. I called my call-center manager...

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