Customer-Focused NETWORK TECHNICIAN – Flexible/Parttime
CMIT Solutions is the premier IT services franchise in the US. Our goal is to be the preferred IT business partner of small to medium sized businesses by providing a range of services and solutions – from installation, system maintenance and support to disaster recovery and training.
CMIT Solutions is currently seeking a knowledgeable Network Technician to help us support and develop clients in the Rochester area.
Job Overview
The ideal candidate is interested in a long-term growth opportunity helping small and mid-sized businesses in the Rochester community achieve their business goals. The successful candidate will be the key technical resource for clients in the Greater Rochester region.
Candidates must be able to provide a full range of services and solutions – from installation, system maintenance and support, to disaster recovery and training – in a professional manner. Key responsibilities will be to assess, support, design, install, troubleshoot and maintain client Microsoft- based environments. Strong customer service / interpersonal communications skills are a must.
Flexible hours, parttime to start
M-F 8am – 6pm
Technical Skills & Experience
- Proficiency in troubleshooting, fixing, installation and configuration of Windows based workstations in stand alone, peer-to-peer and domain based networks.
- Proficiency with repair of corrupted files and programs, restoring systems, data backup solutions, anti-virus software.
- Previous experience working in a small business environment – peer-to-peer networks, 1-3 servers
- 3+ years assessing, designing and maintaining multiple client networks
- Strong knowledge of WAN, LAN, TCP/IP, Firewalls, Routers, Switches and troubleshooting these devices
- Strong knowledge of Microsoft Windows Server (2003, 2008 and Small Business Server), Microsoft Exchange, SQL and Sharepoint
- Experience using Microsoft Office
- Experience with Autotask preferred
Non-Technical Skills & Experience
- Excellent people skills
- Ability to project a positive service attitude
- Good verbal and written communication skills
- Ability to develop rapport and present and promote products and services to potential clients/partners – needs to provide both pre-sales and post-sales support for clients
- Excellent trouble-shooting skills
- Ability to assess technology needs/requirements and develop a solution to meet them
- Ability to work in a disciplined, focused manner when working outside of an office environment.
- High self-organization and multi-tasking skills.
- Desire to grow with a startup IT Services company.
- Applicant must own a reliable car and use it for transportation to client sites.
Job Benefits:
- Professional Skill development – opportunity to grow within role and advance as business grows
- Access to partner only self-study materials exclusively provided by leading IT vendors such as Microsoft, Symantec, COVAD and more.
- Access to all current Microsoft software to install and operate on your own equipment while you are employed with CMIT
- Purchase hardware and software for personal use at our cost
- Certification test fees paid if qualified
- Be part of a growing company and make an impact
Certifications
Industry certifications (CompTIA A+ and Network+ preferred) a plus, but not a requirement for this position.
email us at monroesales@cmitsolutions.com to apply.