Software firm’s head tech guy relies on CMIT Solutions of Central Fairfield County to manage company’s IT system
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CMIT Solutions of Monroe
2604 Elmwood Ave #238
Rochester,
NY
14618
CMIT Solutions of Monroe
CMIT Solutions of Monroe is the small business IT support and IT services company for the Rochester NY area.
Technology advice, practical solutions, real results.
Make this my location
Call CMIT Solutions of Monroe Today!
585.672.9151
KBID:
16630
CC:
cmit
Google Code:
UA-20621115-1
Cheryl Nelan
Tired of dealing with unreliable Computer Consultants who are impossible to reach; nickel and dime you over everything; and fail to deliver the level of service you expect... Then It's Time To Give Us A Call!
Is it time to get proactive with your computers and technology? We focus on keeping your systems running and your data safe so you can focus on growing your business. Think of us as your own Outsourced IT Department. We can help you identify the technology that best fits your business, install it, and keep it running. We'll show you how we can:
- cut your downtime in half
- keep your users productive
- protect your data
- drive a better return on your investment.
Our customer first model enables us to deliver Hassle-Free Technology Solutions that work EXACTLY the way you want at a price that you expect.
There are so many options out there that can support your business. Let us help you filter through them and find solutions that work best for you. Once we understand your business, we can offer a blended approach of cloud services and local infrastructure that best supports your unique needs. Our local IT support combined with a national infrastructure enables us to deliver more for you. While you're busy running your business, we take care of tech support and so much more -- offering strategic advice, technological expertise, and the kind of insight and partnership you can only get from a trusted advisor. Whatever your business, we help you achieve your business goals by making technology work for you. We provide IT consulting and computer support services so you no longer have to worry about it.
We are a woman-owned business.
CMIT Solutions is proud to offer these specials for our clients and friends. Please enjoy discounts from our software partners by clicking the links below.
Need to register a domain name, our affiliate relationship with 1&1 will enable you to do that at a discount...
Customer-Focused NETWORK TECHNICIAN – Flexible/Parttime
CMIT Solutions is the premier IT services franchise in the US. Our goal is to be the preferred IT business partner of small to medium sized businesses by providing a range of services and solutions – from installation, system maintenance and support to disaster recovery and training.
CMIT Solutions is currently seeking a knowledgeable Network Technician to help us support and develop clients in the Rochester area.
Job Overview
The ideal candidate is interested in a long-term growth opportunity helping small and mid-sized businesses in the Rochester community achieve their business goals. The successful candidate will be the key technical resource for clients in the Greater Rochester region.
Candidates must be able to provide a full range of services and solutions – from installation, system maintenance and support, to disaster recovery and training – in a professional manner. Key responsibilities will be to assess, support, design, install, troubleshoot and maintain client Microsoft- based environments. Strong customer service / interpersonal communications skills are a must.
Flexible hours, parttime to start
M-F 8am – 6pm
Technical Skills & Experience
- Proficiency in troubleshooting, fixing, installation and configuration of Windows based workstations in stand alone, peer-to-peer and domain based networks.
- Proficiency with repair of corrupted files and programs, restoring systems, data backup solutions, anti-virus software.
- Previous experience working in a small business environment – peer-to-peer networks, 1-3 servers
- 3+ years assessing, designing and maintaining multiple client networks
- Strong knowledge of WAN, LAN, TCP/IP, Firewalls, Routers, Switches and troubleshooting these devices
- Strong knowledge of Microsoft Windows Server (2003, 2008 and Small Business Server), Microsoft Exchange, SQL and Sharepoint
- Experience using Microsoft Office
- Experience with Autotask preferred
Non-Technical Skills & Experience
- Excellent people skills
- Ability to project a positive service attitude
- Good verbal and written communication skills
- Ability to develop rapport and present and promote products and services to potential clients/partners – needs to provide both pre-sales and post-sales support for clients
- Excellent trouble-shooting skills
- Ability to assess technology needs/requirements and develop a solution to meet them
- Ability to work in a disciplined, focused manner when working outside of an office environment.
- High self-organization and multi-tasking skills.
- Desire to grow with a startup IT Services company.
- Applicant must own a reliable car and use it for transportation to client sites.
Job Benefits:
- Professional Skill development – opportunity to grow within role and advance as business grows
- Access to partner only self-study materials exclusively provided by leading IT vendors such as Microsoft, Symantec, COVAD and more.
- Access to all current Microsoft software to install and operate on your own equipment while you are employed with CMIT
- Purchase hardware and software for personal use at our cost
- Certification test fees paid if qualified
- Be part of a growing company and make an impact
Certifications
Industry certifications (CompTIA A+ and Network+ preferred) a plus, but not a requirement for this position.
email us at monroesales@cmitsolutions.com to apply.
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"We are a small medical office in Rochester NY and decided to move our IT support to CMIT Solutions last year. We couldn't be happier with that decision. CMIT has been most helpful and informative regarding our IT situation. They are always pleasant and smiling regardless of the situation. Service is always provided quickly, easily and professionally. Their service...
"I am the Information Technology Manager at the Humane Society at Lollypop Farm. I had a very positive experience in working with CMIT Solutions. They helped me with an IT project that involved setting up an off-site back-up of our main file server. I found Cheryl Nelan (the owner of CMIT) to be very responsive and professional. I was also impressed with the...
"Cheryl is always prompt in delivery. She does what she says she is going to do. I know that when I ask for Cheryl's advice and input, I will get what I need to make a decision or to correct and internal problem. She has also been very flexible in working with my limited time constraints and in working well with the personnel in my business to complete implementation of a...
"For our [clinical research facility], it was better to have a preventive plan in place so that if something did break, we would be ahead of it, and it wouldn’t break instead of waiting for something to happen and then fix it. So, now CMIT is monitoring everything, and we haven’t had any issues so they can catch the problem before it even happens.
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"CMIT is all about peace of mind, and literally, it doesn't cost you anything because you are saving the money on me working on the computer when I'm losing business. In today's economy, you don't want to be late sending bills out, you've got to be out there because if you start falling behind you're going to see the amount of income drop dramatically. So, Greg and CMIT make us look more...
"Whereas our systems were originally only getting backed up on a monthly basis, CMIT was able to come in and now they are automatically backed up to the server. We had a center in the DFW area that did lose everything. They made a phone call to CMIT, and CMIT was able to restore their data within a couple of hours. We’re monitored on a 24/7 basis, so even if there was something that were to...
"The way CMIT does business is just much more suitable for our type of business environment. We have deadlines and critical schedules to meet, and we need to be moving forward at all times. CMIT provides data on a monthly basis, which allows us to look at trends and be proactive with our decisions and our methods for improving our system. Every time my system improves, that means my efficiency...
"CMIT dealt with my local backup needs so that if I just need to get one specific piece of information, they can actually do it remotely from their office and get my people back and going. If I do have a catastrophic disaster that takes my entire building, I have laptops and everything else that I can have up immediately. I can use my web-based information storage and be back up and running...
"We pride ourselves that we are the company that gives instant customer service. We were getting to a point where it was extremely difficult, and we didn't want to lose our customer base. We wanted to also expand. I said, 'I need somebody to do something to allow us to be the company that we started out to be and to continue and to grow.' CMIT has helped us to do just that.
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"Since partnering with CMIT, I can now not worry about whether or not my computers are working. I've got backups, monitoring, I can get reports, and I know where I'm having risks and threats. I now can rely on my IT people (CMIT) to take care of my IT problems and to keep that IT system up and running in an appropriate manner. That is something before I couldn't rely on. I now have a system!...