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CMIT Solutions of Monroe

CMIT Solutions of Monroe is the small business IT support and IT services company for the Rochester NY area.

Technology advice, practical solutions, real results.

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Call CMIT Solutions of Monroe Today!

585.672.9151

KBID: 
16630
CC: 
cmit
Google Code: 
UA-20621115-1
Cheryl Nelan

Tired of dealing with unreliable Computer Consultants who are impossible to reach; nickel and dime you over everything; and fail to deliver the level of service you expect... Then It's Time To Give Us A Call!

Is it time to get proactive with your computers and technology? We focus on keeping your systems running and your data safe so you can focus on growing your business. Think of us as your own Outsourced IT Department. We can help you identify the technology that best fits your business, install it, and keep it running.  We'll show you how we can:

  • cut your downtime in half
  • keep your users productive
  • protect your data
  • drive a better return on your investment. 

Our customer first model enables us to deliver Hassle-Free Technology Solutions that work EXACTLY the way you want at a price that you expect.

There are so many options out there that can support your business. Let us help you filter through them and find solutions that work best for you. Once we understand your business, we can offer a blended approach of cloud services and local infrastructure that best supports your unique needs. Our local IT support combined with a national infrastructure enables us to deliver more for you. While you're busy running your business, we take care of tech support and so much more -- offering strategic advice, technological expertise, and the kind of insight and partnership you can only get from a trusted advisor. Whatever your business, we help you achieve your business goals by making technology work for you. We provide IT consulting and computer support services so you no longer have to worry about it.

 

We are a woman-owned business.

CMIT Solutions is proud to offer these specials for our clients and friends.  Please enjoy discounts from our software partners by clicking the links below.

 

 

Need to register a domain name, our affiliate relationship with 1&1 will enable you to do that at a discount...

Over 9 Million Customers!


Emails for Small Business with Constant Contact

Customer-Focused NETWORK TECHNICIAN – Flexible/Parttime

 

 

CMIT Solutions is the premier IT services franchise in the US. Our goal is to be the preferred IT business partner of small to medium sized businesses by providing a range of services and solutions – from installation, system maintenance and support to disaster recovery and  training.

CMIT Solutions is currently seeking a knowledgeable Network Technician to help us support and develop clients in the Rochester area.

Job Overview

The ideal candidate is interested in a long-term growth opportunity helping small and mid-sized businesses in the Rochester community achieve their business goals.  The successful candidate will be the key technical resource for clients in the Greater Rochester region.

 

Candidates must be able to provide a full range of services and solutions – from installation, system maintenance and support, to disaster recovery and  training – in a professional manner.  Key responsibilities will be to assess, support, design, install, troubleshoot and maintain client  Microsoft- based environments.  Strong customer service / interpersonal communications skills are a must.

 

Flexible hours, parttime to start

M-F 8am – 6pm

 

Technical Skills & Experience

  • Proficiency in troubleshooting, fixing, installation and configuration of Windows based workstations in stand alone, peer-to-peer and domain based networks.
  • Proficiency with repair of corrupted files and programs, restoring systems, data backup solutions, anti-virus software.
  • Previous experience working in a small business environment – peer-to-peer networks, 1-3 servers
  • 3+ years assessing, designing and maintaining multiple client networks
  • Strong knowledge of WAN, LAN, TCP/IP, Firewalls, Routers, Switches and troubleshooting these devices
  • Strong knowledge of Microsoft Windows Server (2003, 2008 and Small Business Server), Microsoft Exchange, SQL and Sharepoint
  • Experience using Microsoft Office
  • Experience with Autotask preferred

 

Non-Technical Skills & Experience

  • Excellent people skills
  • Ability to project a positive service attitude
  • Good verbal and written communication skills
  • Ability to develop rapport and present and promote products and services to potential clients/partners – needs to provide both pre-sales and post-sales support for clients
  • Excellent trouble-shooting skills
  • Ability to assess technology needs/requirements and develop a solution to meet them
  • Ability to work in a disciplined, focused manner when working outside of an office environment.
  • High self-organization and multi-tasking skills.
  • Desire to grow with a startup IT Services company.
  • Applicant must own a reliable car and use it for transportation to client sites.

 

 

Job Benefits:

  • Professional Skill development – opportunity to grow within role and advance as business grows
  • Access to partner only self-study materials exclusively provided by leading IT vendors such as Microsoft, Symantec, COVAD and more.
  • Access to all current Microsoft software to install and operate on your own equipment while you are employed with CMIT
  • Purchase hardware and software for personal use at our cost
  • Certification test fees paid if qualified
  • Be part of a growing company and make an impact

 

Certifications


Industry certifications (CompTIA A+ and Network+ preferred)  a plus, but not a requirement for this position.

 

email us at monroesales@cmitsolutions.com to apply.

 

"FBI: Tech Firms Face Spy Risk"
Submitted by Cheryl Nelan from CMIT Solutions of Monroe on Monday, October 24, 2011

Today's, D&C newspaper highlighted a growing concern for tech firms - espionage.  Most people don't think of espionage when they think of small businesses.  Espionage usually brings visions of governments and large international businesses.  But, this article pointed out that "area technology companies are fooling themselves if they think they're not in the...

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PDFs and “Protected Mode”
Submitted by Tim Roper on Wednesday, May 16, 2012

We’ve received more than a few user complaints about odd behaviors in Adobe Reader X, the PDF viewer from Adobe, Inc. Problems range from the program crashing while attempting to print, to inordinately slow load times.

If you’re experiencing problems with Reader X, make sure you have upgraded to the latest...

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Using Public Wi-Fi with Virtual Private Networking
Submitted by Tim Roper on Wednesday, May 09, 2012

Whether you’re leisurely browsing the headlines at your local coffee shop or catching up on emails while you wait for your flight to board, just about...

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Navigate Windows File Explorer with these Handy Shortcuts
Submitted by Tim Roper on Thursday, May 03, 2012

Most Windows power-users will tell you that the key to speed is to forego the point-and-click of a mouse in favor of keyboard shortcuts. We’ve covered shortcuts using the Windows key, but this week’s QuickTip focuses on shortcuts to help you quickly navigate the file tree in Windows Explorer, the...

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Why CMIT Solutions New Automatic Patch Management for Adobe, Java, iTunes and Firefox Is Critical for Small Business
Submitted by Melanie Fricke on Thursday, April 26, 2012

CMIT is nation’s first MSP to offer patch management service that small businesses need

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"I am the Information Technology Manager at the Humane Society at Lollypop Farm.  I had a very positive experience in working with CMIT Solutions.  They helped me with an IT project that involved setting up an off-site back-up of our main file server.  I found Cheryl Nelan (the owner of CMIT) to be very responsive and professional.  I was also impressed with the...
-Alex C., The Humane Society at Lollypop Farm
"Cheryl is always prompt in delivery.  She does what she says she is going to do.  I know that when I ask for Cheryl's advice and input, I will get what I need to make a decision or to correct and internal problem.  She has also been very flexible in working with my limited time constraints and in working well with the personnel in my business to complete implementation of a...
-Ginny Nacy, Toddler's Workshop
"CMIT is all about peace of mind, and literally, it doesn't cost you anything because you are saving the money on me working on the computer when I'm losing business. In today's economy, you don't want to be late sending bills out, you've got to be out there because if you start falling behind you're going to see the amount of income drop dramatically. So, Greg and CMIT make us look more...
-Frank Truatt, General Manager, WTBQ Radio
"Whereas our systems were originally only getting backed up on a monthly basis, CMIT was able to come in and now they are automatically backed up to the server. We had a center in the DFW area that did lose everything. They made a phone call to CMIT, and CMIT was able to restore their data within a couple of hours. We’re monitored on a 24/7 basis, so even if there was something that were to...
-Rose Morelock, VP Operations, Children's Lighthouse
"The way CMIT does business is just much more suitable for our type of business environment. We have deadlines and critical schedules to meet, and we need to be moving forward at all times. CMIT provides data on a monthly basis, which allows us to look at trends and be proactive with our decisions and our methods for improving our system. Every time my system improves, that means my efficiency...
-Marc Mastrangelo, VP Operations, Tel-Instrument Electronics
"CMIT dealt with my local backup needs so that if I just need to get one specific piece of information, they can actually do it remotely from their office and get my people back and going. If I do have a catastrophic disaster that takes my entire building, I have laptops and everything else that I can have up immediately. I can use my web-based information storage and be back up and running...
-Aaron Spencer, President & CEO, Spencer Building Maintenance
"We pride ourselves that we are the company that gives instant customer service. We were getting to a point where it was extremely difficult, and we didn't want to lose our customer base. We wanted to also expand. I said, 'I need somebody to do something to allow us to be the company that we started out to be and to continue and to grow.' CMIT has helped us to do just that.   "
-Rona Reznick, President & CEO, Summit Management Specialists
"Since partnering with CMIT, I can now not worry about whether or not my computers are working. I've got backups, monitoring, I can get reports, and I know where I'm having risks and threats. I now can rely on my IT people (CMIT) to take care of my IT problems and to keep that IT system up and running in an appropriate manner. That is something before I couldn't rely on. I now have a system!...
-Darwin Smith, General Manager, Lake Stevens Sewer District
"We didn’t initiate offsite backups in the beginning, but with the start of the hurricane season we said, 'OK guys, we now have this wonderful system, but it's not really complete yet.' We're now able to back up our data, it's safely transported and stored offsite, and it’s all HIPAA compliant. And the NAS device can actually work as our server so we can continue to use our systems and do...
-Nancy Dean, Director, Space Coast Endoscopy Center
"With other IT service providers, we felt that we only got assistance when we requested it, and we normally came up with any ideas for improvements on our system rather than them. I was not impressed with the service, the communication or the end product at that point. Our experience has really set CMIT and Sue and John who run the show for them here apart from the others. They are more...
-Steve Hansen, Attorney, Hansen, McConnell & Pellegrini

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