CMIT Solutions executives have a long history of success in technology, business management and franchising. This team helps lead our franchise system to achieve great success in serving the SMB market in business support and computer consulting services.
President and Chief Executive Officer - Jeffrey M. Connally
In October 1998, Jeff co-founded UpLink Golf (GPS/Golf business) located in Austin, Texas, serving as its COO until May 2003. In May 2003 he founded Gener8Biz (Sales/Marketing Consultancy) located in Austin, Texas and has served as its President & CEO since May, 2003. In August 2003, he also began to teach sales and marketing in the Acton School (an Entrepreneurial MBA program) located in Austin, Texas. He joined CMIT’s Board of Directors in August 2005 and became its CEO in 2006.
Founder and Senior Vice President of Franchise Services - Georgia G. Jones
Georgia Jones is the founder and original board member of CMIT Solutions. Over the years Georgia has continued to provide visionary leadership to the company. Prior to leading this organization, she worked in the United States Senate in Washington D.C. A graduate of the University of Texas, Georgia is a sustaining member of the Junior League of Austin. She has been featured on "Positively Texas", CNNfn's "Business Unusual", and in Women's Day magazine.
Vice President of Product and Process Strategy – Melanie Fricke
Melanie Fricke began her career as an IT support intern at CMIT Solutions, developing the company’s first knowledge base and CRM databases. After her graduation from the University of Texas she served in key technology roles with Prodigy/SBC, PricewaterhouseCoopers and most recently, Coremetrics. Her efforts there contributed to a 220% growth in revenue and she was personally responsible for bringing in over $6M in annualized revenue for the company. In 2002 she became an entrepreneur herself and co-founded a web development company, Lone Star Media, which continues to enjoy success today. Her strong background in sales, client service and information technology is a great addition to CMIT’s Home Office team.
Vice President of Operations - Tom Raymond
Mr. Raymond joined CMIT Solutions as Vice President of Operations in March 2009. Starting in October 2005 he was an independent franchise consultant affiliated with FranChoice and then Sunbelt Business Brokers located in Driftwood, Texas. From September 2003 through October 2005, he served as President of Commercial Property Maintenance in Everett, Washington. From April 2001 to September 2003, he was Vice President of Franchise Development for WIN Home Inspection in Seattle, Washington. From July 1994 through April of 2001, Mr. Raymond was President of Midwest Deli, Inc. operating as an independent Area Developer for Schlotzsky’s Deli of Austin, Texas. In addition to his development business, he served as Manager of Schlotzsky’s Equipment Corporation and as Senior Franchise Business Consultant for Schlotzsky’s Inc. July 1994 through December 1996.
I would first like to thank CMIT Solutions for coming so quickly to address our problems at the Wish House. When JR came in on Monday he knew just who to call to help. We had problems off and on the previous week with the terrible weather interrupting our service. Ed worked quickly and effeciently on all the computers ... thank you very much!
After reviewing their situation, CMIT set up a backup system that automatically copies their data to a remote location every night. They also monitor those backups carefully to make sure nothing goes wrong."Now we have a good, offsite backup of our data. If disaster strikes, I know we can access our data from anywhere. I can't tell you how much of a relief it is to know that CMIT is keeping close watch over our data 24/7. After all, our clients trust us to be available and ready to help them when they need it. We can't tell them we can't help them because our computers are down or we're having problems with our network. I strongly recommend that any business owner take advantage of the free consultation offered by CMIT. If you are like most business owners, you're probably really busy running your business, taking care of clients, and going in a million directions, which means you are not paying attention to your computer network and the security of your data. There's a good chance you have problems brewing that you never dreamed of. Of course, things might be better than you thought, but the free audit is a good way to find out about the health and security of your network without any obligation or risk. I believe CMIT will give you an honest account of what they find. If everything is good, they will tell you. If nothing else, their audit will give you peace of mind knowing where you stand, and give you one less thing to worry about, Wes concluded.
After successfully revamping my company's computer systems, and assuring our technological reliability, I wanted to take a few moments to thank you. You came through for us at a crucial time when misguided advice, malfunctioning equipment and inadequate support were threatening to damage the professionalism and service that distinguish our reputation. We certainly did not want to sacrifice any of the dramatic growth we've experienced in the last few years due to computer system "down time." In our efforts to supply superior accounting services to trucking firms, our technology must perform optimally everyday. Your response to that demand, and your general computer expertise, made you a wise choice. But more importantly, your knowledge of our essential day-to-day application programs, Quick Books accounting and Act client data base, made you a winning choice. Our systems are running better than ever. Despite yours being a young company when we met, your honesty, sincerity and go-to-any-lengths attitude convinced me you could solidly restructure my computer network's "house of cards" status. I'd also like to share my appreciation for the technicians you've assigned to us. Each of them has shown great technical expertise, but what I value foremost has been their response time. That's especially significant in a time-sensitive business like mine that presents lots of tax deadlines. There's never been a circumstance whereby your techs didn't address a problem in the same day it was reported. I also find their scheduled monthly checkups a valuable deterrent to future problems. Since you've met my two main criteria, knowing what you're and doing it on time, I'll continue to employ your services for all my future business computer needs.
Joe Holzhausen - President, Central Business Services, Inc.
The biggest reason I use CMIT is for the peace of mind they give me. Their Marathon service automatically monitors our servers, the logs, and the health of our network 24/7/365 to make sure everything is running properly and to make sure lower-level maintenance on the network is getting done. Plus, there is a live person behind that service that alerts me to anything that isn't right, and gives me the option to fix it myself or have them fix it. In most cases, it's worth paying them to do this instead of pulling me away from a more critical project or task, but their flexibility is greatly appreciated. This allows me to focus my time on more strategic projects that help our organization fulfill on our promises to our members. It also prevents unexpected emergencies from arising with our users, which alleviates my stress levels and the worry that something isn't being taken care of. Their technicians are top-notch professionals that have really taken the time to learn about our business and our network. They offer me a valuable knowledge resource that saves me an incredible amount of time and money in implementing critical projects. I attribute a lot of my personal success and the organization's success to them.
Don Oliver - IT Manager, California Building Industry Assoc.
I wasn't happy with the service we were getting from the company that was supporting our network before CMIT; they were more reactive than proactive. And since most of our business is done online, I didn't want to have a day where our database, computer network or connection to the Internet was down. So when Jerry, our contact at CMIT, offered to analyze our network for memory, problems, and security issues, I immediately said "Yes!"
Randi Closson - President, Lincolnshire Cruises and Tours
To Whom It May Concern: Before we hired CMIT Solutions, we were very frustrated with our POS system and our network. We had purchased new hardware and the QuickBooks Point-of-sale software, however had a hard time understanding how to use the software and setting up our network correctly. We were ready to toss the computer and go back to using pen and paper. CMIT Solutions of Plano has solidified our network to run properly, trained us in the QuickBooks POS and Financial software, helped us in obtaining a better rate on our merchant services to integrate with QuickBooks, replaced worn and unreliable hardware and suggested a remote backup system that is right for us and our company. We now have a system that is designed for our business and we know how to use it!
