Jobs
Position Title: Superstar IT Manager
Position Type: technician
Position Description:
CMIT Solutions of Lake Forest, an award-winning outsourced IT support and managed services provider, is looking for a Superstar "IT Manager" to work with our team to manage the networks of our business office clients.
Your contribution will be greatly appreciated at CMIT. You will work directly with a team of superstar IT Network Engineers to run the IT networks of many businesses throughout Chicagoland, mostly in the Northern Suburbs. You will be relied upon to co-manage client networks each and every day.
This is a position that rewards your Superstar IT Manager skills and abilities.
Position Requirements:
REQUIREMENTS of the position are as follows:
Knowledge of basic, intermediate and advanced desktop/PC troubleshooting skills
Knowledge of basic, intermediate and advanced server/network troubleshooting skills
Knowledge and ability to administer and maintain client servers and networks in a production environment
In-depth knowledge of Windows XP, Server 2003 and Small Business Server 2003 operating systems
In-depth knowledge of Exchange Server
Ability to install and maintain SonicWALL and Cisco small business firewalls, routers and VPNs
Ability to quickly analyze computer-related problems and quickly develop the correct course of action
Ability to solve advanced server, backup and security problems without assistance
Able to recommend proper course of action for new or existing customers
Helps co-workers and shares information readily
Gives and receives information to and from clients in a courteous and effective manner
Knowledge and expertise in business class security best practices with practical skill and experience in implementing the strategies
Knowledge and expertise in business class backup and recovery best practices with practical skill and experience in implementation
Ability to manage multiple client tickets and appointments without dropping the ball
Ability to prioritize activities of various customer needs
Ability to implement a server install or migration in an office setting according to a project plan and within budgeted timeframes
Ability to approach customers with problems and develop resolution satisfactory to both parties
Willingness to admit mistakes to management and develop resolution on own
Ability to work with team members on accounts
Ability to work with team members on a project
Ability to give direction to a project team
Ability to study past history of clients to gain a solid understanding of the relationship
Follows up with customers and vendors promptly
Willingness to adapt to CMITs standard business practices
Ability to take over a task from another co-worker and work it to completion
Ability to document work done on behalf of a client in a timely and understandable manner
Ability to accurately quote customer projects in a timely manner
Accessibility to do weekend assignments
Accessibility to respond to communication during off hours
Accessibility to transportation to/from client sites
Position Contact Information:
To apply email (cmitlf@cmitsolutions.com) or fax (847-787-5232) your resume.
