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I would like to take this opportunity to demonstrate my appreciation for everything that you and the CMIT team have done for us. Our meeting with you was a chance encounter that has provided us with so much! I cannot thank you enough for everything that you have done to ensure the security of our data, systems and equipment. It was refreshing to finally find an IT professional that was able to efficiently and seamlessly integrate the new software solutions into our company. Your team's fast, friendly and efficient execution of this process has already had its results. The server is one of our most appreciated additions to our system. I cannot forget to acknowledge Eddie. He has become a very important part of not just our website development, but also an extended member of our own team. We look forward to his time spent with us, as well as his own professional expertise in the decision making process on how and what we need to do to move forward with the project.
Michael A. Collura - President/CEO, In Home Personal Services, Inc.
Young Rembrandts Franchise, Inc. has used CMIT Solutions as its technology service and resource for several years. We take advantage of their Marathon service, email hosting and technical support. The service Scott and his Team provides our office, and our franchisees, is exceptional. The technicians are quick to respond and very helpful in remedying the issue. And, we are always provided an understandable explanation for the situation, as well as possible actions we can take to keep the issue from recurring in the future. The most beneficial element form my point of view is the proactive strategy Scott and his technicians provide us in better preparing our office, network and system for the future. It's like having a technology department on-site. Thanks Scott for the wonderful service and support.
Joie Marshall - Director of Marketing, Young Rembrandts Franchise, Inc.
CMIT was responsible for establising a new Microsoft Network for our small but growing healthcare business. Our network consists of one MS Server, six MS Windows clients and a Konica high speed printer at this time. After interviewing several network setup companies I found CMIT to be very competitive and their recommendations useful. From a customer service experience we were very pleased with CMIT from the initial consultation to support. We have had very few install related experiences and support overall has been very responsive. I would highly recommend CMIT to any small business for their computing needs. If there are any further quesions please don't hesitate to contact me.
Alexander J. Cabelles - Vice President, National Nurse Registry Corporation
When our in-house IT person left for another position, we were in a difficult situation, and decided to outsource our technology needs. CMIT of Fox Valley North made us a proposal that saved us 20% on our previous technology expenditures. Their technicians jumped right in and worked with our staff to make the transition as smooth as possible. We now have more control over our technology and the improvments have made everyone more efficient at their jobs. We feel like we have our own technology department not just an IT person. I'd recommend CMIT Solutions of Fox Valley North to any company that is looking to improve their computer technology situation and save on overall technology costs.
Camille Caffarelli - Executive Director, Horizons For The Blind
CMIT Services provides me with peace of mind. I'm confident that our servers have the updates that are needed and if there happens to be a problem CMIT Solutions of Fox Valley North is just a phone call away!
Nancy Sperling - Operations Manager, United Standard Industries, Inc.
My name is Kerrie Haverty and I run an Architectural Firm in Palatine, IL. Until now we have had many computer issues over the years. We have lost hours of work and probably a good amount of hair and patience in the process also. We received a wonderful packet from CMIT in the form of a questionnaire, does this happen to you? As I read I answered, yes, yes again, and yes again. I called and they came in and told us what we needed to do and changes we should make to never have these problems happen again. Best call I ever made. We no longer have to worry about things being lost and if there is ever a problem with any of our equipment, they are usually here and gone having fixed the problem before the doors even open for the day. The staff is wonderful to work with and we feel safe and secure in their hands knowing they are working as hard as they can for each dollar we spend. Thanks CMIT!
Kerrie Haverty - Operations Manager, Warren Johnson Architects, Inc.
"My name is Brian Overheidt and I'm the Business Manager for Terrace Supply Company. I handle the marketing, accounting, technology, and overall financial business plan for Terrace Supply. Terrace has three locations, and we supply industrial gases, welding supplies, and automotive supplies to a wide variety of customers in the Chicagoland area. I received a marketing letter from Scott Brennan & CMIT Solutions, which described they kinds of technology problems companies can find themselves in. The letter was well-timed, because it addressed the issues we were having with our former computer provider, who was someone we had been using for over 20 years. We didn't see the drive and the professionalism to finally solve some nagging problems--like not having a regular data backup. We were looking at putting in a new computer system and I felt we needed a new technology company that would help us solve our existing problems and takes us to a new level by implementing a new system. When we brought in CMIT Solutions, they were able to solve our backup issue right away. We realized what a huge risk we were taking by not having consistent backups. Terrace Supply Company services over 5,000 customers and if we didn't have that data we wouldn't have any information on our products, pricing, past history on our customers, outstanding billings, or product inventory. If we had to reconstruct our data, we would have had to go back through all of our paper invoices--and that would take one person at least a day to take care of just one client's data--which means we would be looking at 5,000 days to reconstruct our data! I sleep a lot better knowing that the new backup system is in place. I sat down with CMIT Solutions and we developed a plan to lock-down our systems and document all our system passwords. CMIT took care of this, right according to plan--and we did not have one problem as a result of that switch-over. If the "switch-over" is what's stopping some companies from switching to a more effective technology company, I would highly recommend that they use CMIT Solutions. They did a fantastic job of switching us over to our new system, and documenting our systems and passwords as a result. The fact that CMIT had several local technicians AND is also part of a national company was very important to Terrace Supply. We had been in a situation where we had just one computer person, and if that person decided to not answer the phone, quit, move to the Caribbean, get hit by a bus; whatever the case--we needed someone else who could step in and provide computer support. I feel secure in that if Scott and his team come up against something that they can't find the answer to, they'll be able to find the answer by reaching out to their National support network. Terrace Supply Company chose to go with CMIT's Marathon computer service, in order to take advantage of their pro-active monitoring and support. I want to be able to focus on moving the business forward and making our company more productive, profitable, and efficient. We can't worry about our technology infrastructure. If we do have a problem, I know it is going to be handled--which is well worth the cost of the Marathon service. In the past we had constant system outages. With Marathon we have not had one problem. Scott Brennan and I met for the first time over breakfast, and from the moment I met him I knew I was dealing with a professional. He presents himself that way in his marketing materials, and he presents himself that way in person. He brings a business-like approach to a computer industry that is in need of this approach. They focus on the needs of our business and Scott understands the importance of excellent customer service. Scott is fantastic about getting to know our business. He and I have sat down on more than one occasion to discuss our plans for the future and he has come back with suggestions that we have implemented. He is getting more and more familiar with our business and as he does so he provides more and more solutions to the technology issues that we face. Anytime a company is in a situation where they have to wait on computer service, or they find themselves in a situation where their computer systems keeps breaking down, or they don't have reliable data back-ups, the list goes on and on, it would be in the best interest of that company to talk with CMIT Solutions and get a better understanding about the type of service they should expect. It's very refreshing to see a company like CMIT grow and develop! I would highly recommend Scott Brennan and CMIT Solutions of Fox Valley North. They have done everything that they said they were going to do, which is something that I haven't seen from a technology company (and I have worked with seven or eight technology companies over the years). Scott and his crew at CMIT have been fantastic!!!"""
Brian Overheidt - Business Manager, Terrace Supply Company
"Addus Healthcare is a national provider of home health, private duty, and related health services. We have approximately 12,000 employees and 120 locations in 12 states. Addus serves about 40,000 patients each year. As an industry leader in a rapidly growing field, it is critical that our computer systems are functioning properly for effective operational management. About a year ago, we were in the process of searching for a network administrator when we received a marketing letter from CMIT Solutions. With 19 years of experience building Addus from a small player to a national leader, I have been approached by hundreds of vendors with similar support claims. CMIT, however, presented several compelling reasons to give them a shot to prove themselves. Initially, we anticipated using their in-house and national expertise for backup support and administrative oversight. However, it wasn't long after our initial agreement for their Marathon Computer Services that Scott and his team began to prove themselves. Having grown accustomed to the pressure of various types of routine network hiccups, I was pleased to instead learn about problems after they had been detected and addressed by CMIT. CMIT Solutions has addressed my initial concerns about fast response times and we continue to be impressed by the overall quality, national presence, and their team approach to problem solving. When I have questions or problems for CMIT, the response time is measured in minutes rather than hours, and the answers and problems are addressed quickly thereafter. Our network infrastructure has traditionally been relatively stable. However, during our first year as a CMIT client we had not one, but two, critical failures addressed quickly and successfully by Scott's team. The biggest test was shortly after we engaged their services when our email and company intranet went down on a Sunday night. I was very concerned about our ability to conduct business on Monday morning. CMIT Solutions acted quickly and engaged experts at their national operations center and had our email and intranet system operational by the opening of business on Monday at 8am. An additional reason for increasing our reliance on CMIT Solutions comes down to value. Like most companies, our IT budgets are limited. CMIT provides great service and a large bank of expertise, for less money than we could possible have with a single network administrator. Scott's team also works well with our existing, internal, technology staff and I recommend Scott and his team at CMIT Solutions. CMIT has demonstrated on multiple occasions that they understood the importance of response times and customer service. We are very glad to have them as a valued member of our extended technology team, and as the Director of Information Technology, I appreciate having them """"watching my back""""."
Roger Ness - Director of Information Technology, Addus Healthcare, Inc.
CMIT Solutions of Fox Valley has gone above and beyond each and every time I needed anything updated on our site. Every few weeks the promos for the products we represent change and Scott always gets that sheet updated so my reps know what they can sell and to whom. When we started out in creating the website, I never thought it would be so beneficial to me and my reps and future hires. CMIT has laid out my site which is extremely customer and rep friendly so that we can all get around it without any hitches. Thanks to the great team, my business is having one of its best years yet. Thank you so much for always being there.
Patrick J. Gianforte - Owner, Pic Six, L.L.C. - Provider of solutions to all your utility needs!
CMIT Solutions of Fox Valley North has brought a professional level of computer service to our church—at an affordable price. Their technicians are friendly and knowledgeable, and we would recommend their services to other non-profit groups who are trying to control costs and get professional service.
Barb LaMantia - Office Manager, St. Marcelline Catholic Church
