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Soon after BCLA relocated its offices in late 2008, Len Farias paid a visit. IE March of 2007, he had established "CMIT Solutions of South Brevard" to provide top quality information technology services to small and mid-sized businesses in Brevard. In a marketplace flooded with IT companies, CMIT stands out by offering the personalized attention of a local service with all the support of a national network. Len was looking for a way to give back to our community and was interested in learning more about BCLA and our services. After getting to know each other better, he made us an offer we could not refuse. He would provide round-the-clock maintenance and monitoring of all critical systems, virus and spyware detection and removal, preventative maintenance, hardware and software purchasing assistance and user support. In return, Len would experience the satisfaction of knowing he had helped make a difference in people's lives. Without the generosity of CMIT, BCLA could never afford the services offered. After conducting a detailed assessment of our systems, Len recommended a sensible plan to address our needs. Technicians descended on our office and we immediately noticed the difference in our systems. Machines were faster and computer downtime was virtually eliminated. Over the past year, Len and his CMIT team have donated immeasurable professional services without charge to BCLA. As a busy law firm which has experienced growth over the past year, BCLA's information technology systems are at the core of our ability to function efficiently. CMIT understands this and has been there, often at a moment's notice, to offer advice and practical solutions. Thanks to Len and CMIT, BCLA has greatly improved our efficiency and capacity to serve our clients. It is with great pleasure that we present Len Farias the 2009 Special Service Award.
Len Farias - 2009 Special Service Award -- Len Farias CMIT Solutions, Brevard County Legal Aid
After reviewing their situation, CMIT set up a backup system that automatically copies their data to a remote location every night. They also monitor those backups carefully to make sure nothing goes wrong."Now we have a good, offsite backup of our data. If disaster strikes, I know we can access our data from anywhere. I can't tell you how much of a relief it is to know that CMIT is keeping close watch over our data 24/7. After all, our clients trust us to be available and ready to help them when they need it. We can't tell them we can't help them because our computers are down or we're having problems with our network. I strongly recommend that any business owner take advantage of the free consultation offered by CMIT. If you are like most business owners, you're probably really busy running your business, taking care of clients, and going in a million directions, which means you are not paying attention to your computer network and the security of your data. There's a good chance you have problems brewing that you never dreamed of. Of course, things might be better than you thought, but the free audit is a good way to find out about the health and security of your network without any obligation or risk. I believe CMIT will give you an honest account of what they find. If everything is good, they will tell you. If nothing else, their audit will give you peace of mind knowing where you stand, and give you one less thing to worry about, Wes concluded.
Wes Wenk - , Wenk Insurance Agency
After successfully revamping my company's computer systems, and assuring our technological reliability, I wanted to take a few moments to thank you. You came through for us at a crucial time when misguided advice, malfunctioning equipment and inadequate support were threatening to damage the professionalism and service that distinguish our reputation. We certainly did not want to sacrifice any of the dramatic growth we've experienced in the last few years due to computer system "down time." In our efforts to supply superior accounting services to trucking firms, our technology must perform optimally everyday. Your response to that demand, and your general computer expertise, made you a wise choice. But more importantly, your knowledge of our essential day-to-day application programs, Quick Books accounting and Act client data base, made you a winning choice. Our systems are running better than ever. Despite yours being a young company when we met, your honesty, sincerity and go-to-any-lengths attitude convinced me you could solidly restructure my computer network's "house of cards" status. I'd also like to share my appreciation for the technicians you've assigned to us. Each of them has shown great technical expertise, but what I value foremost has been their response time. That's especially significant in a time-sensitive business like mine that presents lots of tax deadlines. There's never been a circumstance whereby your techs didn't address a problem in the same day it was reported. I also find their scheduled monthly checkups a valuable deterrent to future problems. Since you've met my two main criteria, knowing what you're and doing it on time, I'll continue to employ your services for all my future business computer needs.
Joe Holzhausen - President, Central Business Services, Inc.
I can't say enough about how professional and proficient you have all been in tackling my project. A heartfelt thank you!
Stephen F. Boccarossa - President, Boccarossa Insurance Agency