CMIT Solutions of Hickory

CMIT Solutions of Hickory is the small business IT support and IT services company for for Statesville, Morganton, Conover, Newton, Catawba, Claremont, Hickory, and Hildebran.

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828-358-0400

Bruce Felkins

A husband and father of four, Bruce Felkins is a Hickory resident of 14 years and, as an IT professional, he brings over 23 years of experience advising companies about technological solutions for business needs.  With his background as a PMI certified project manager, he brings solid experience providing IT project consulting, custom development and implementation of enterprise solutions and, as a senior manager for IBM since 1995, managed solutions for clients in all industry sectors. 

After spending too much time away from his home for IBM in recent years, Bruce has decided to open CMIT Solutions of Hickory and focus his professional efforts in his community where he can help play a role in improving the area’s economy.  By offering enterprise level solutions to small businesses, Bruce is able to help local businesses improve their data security, IT stability and employee productivity,  In addition to the professionalism and expertise he brings to his clients, he  also believes in:

  1. a foundation based on character and integrity as the only way to conduct business,
  2. a passionate commitment to his clients that enables the best possible results,
  3. continuous personal growth and professional improvement as key to great service,
  4. a devotion to faith, family and community as a cornerstone to all he does,
  5. a spirit of fun and a sense of humor that is essential to success and
  6. an acknowledgement that it is an awesome privilege and responsibility to assist his clients in running their business.

CMIT Solutions, Inc. is a nationwide provider of information technology (IT) services and solutions for small and mid-sized businesses (SMB).  With more than 800 consultants and technicians, CMIT has expertise in nearly all technologies and industries.  Founded in 1996 in Austin, TX, CMIT Solution, Inc. has grown into the leading IT solution provider for the SMB market.  With over 10 years of experience and strong industry partnerships, CMIT offers enterprise-level services and products that were previously unavailable to the SMB sector.

We strive to be the company that best understands and delivers the highest value via information technology services for small and mid-sized businesses in Hickory and surrounding area. 

  • Wednesday, November 17, 2010

    CMIT Solutions franchise network is a franchise  company that’s on the right track, helping small business owners to manage their technology needs.  In addition, this franchisor practices what they preach when it comes to supporting their franchisees.

    Click here to download the full article

  • Friday, November 12, 2010

    One of the mantras recited by Republicans and their busniss allies during the run-up to the Nov. 2 election was the looming elimination of federal tax cuts passed in 2001 nd 2003 for the wealthy, small businesses, estates and investors.

    Click here to download the full article

  • Wednesday, November 10, 2010

    Austin, TX - Theresa Jones is the owner of CMIT Solutions. She stopped by Good Day to share her insights on the pressures she has faced professionally in a male dominated industry. For 20 years Theresa has worked with a number of big name technology companies in Austin. She  has overcome all pressures and opened a local office for CMIT.

    Click here to download the full article

  • Thursday, November 4, 2010

    Lifelong friends Wayne Demers, president of CMIT Solutions of the Merrimack Valley, and Steven Gesing, CEO of the same company, started a franchise business after facing tough times due to the ongoing economic crisis. Both 60, their ties together in Andover go as far back as second grade.

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  • Monday, October 25, 2010

    Reno businesses in need of a technological makeover can nominate themselves throughout September and October to win a technology makeover from CMIT Solutions of Reno, Microsoft and Dell.

    Click here to download the full article

  • Friday, October 22, 2010

    CMIT Solutions is one of the leading small business IT franchise companies and it has expanded at a rate of 50 percent during this recent economic downturn. Now that’s something to celebrate! "Plain and simple, it’s a winning business model," said Jeff Connally, president and CEO of Austin, Texas-based CMIT Solutions. "We hit home hard on two key differentiators: First, we give downsized corporate America professionals or those seeking to make a career change a successful business model that fills a critical need today; second, small business owners can’t find the type of IT solutions we provide with tremendous affordability anywhere else."

    Click here to download the full article

  • Saturday, October 16, 2010

    With the small business aid package signed into law in late September, many are interested to know how it will impact the sluggish U.S. economy. For instance, will employment increase? Will loans become readily available to small business owners?

    Click here to download the full article

  • Wednesday, October 13, 2010

    Tom Burtzlaff is today’s guest under the “Our Heroes” series. Tom, a 30 year veteran executive who worked for multiple cosmetic companies in various capacities from manufacturing to general management finally took the plunge in the entrepreneurial waters in late 2009 when his last employer shut down his facility. Now, a proud entrepreneur, he is the President of CMIT Solutions of Columbia  – a nationwide provider of IT services and solutions for small business. Tom shares his journey from being an employee for three decades to an entrepreneur now. Let’s talk to Tom…

    Click here to download the full article

  • Wednesday, October 6, 2010

    From home improvement to food to retail, a number of franchises actually rely on other franchises for various services and products.  For example, Valpak, the brand behind the ubiquitous Blue Envelope that arrived in consumers' mailboxes each month, reaches approximately 42 million households throughout the United States and Canada and annually distributes approximately 20 billion offers inserted in more that 480 million envelopes

    Click here to download the full article

  • Thursday, September 23, 2010

    CMIT Solutions  Aliso Viejo-Laguna  Beach will take care of your computers  so you don't have to. They work with small businesses who  are frustrated  with the technology they  use to run their business. They partner  with  small  business  owners  to leverage  technology  in ways that provides them more  time, increased  revenue  and gives  them peace of mind.

    Click here to download the full article

Some people look at a new work computer as a blessing to be embraced. Some look at it as a challenge to be dreaded. But whether you’re a business owner buying a new desktop, or an employee procuring a new laptop, think of your fresh machine as just that — the opportunity for a fresh start.

No more cluttered files on your home...

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On April 8th, 2014, Microsoft will effectively flip the kill switch on Windows XP, which first debuted a technological eon ago in 2001. With no more support available for XP — no security fixes, vulnerability patches, or software updates — any PC running the operating system after April 2014 will be subject to cyberattacks, data and identity theft, hacking, and...

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As Paul Simon once sang, there are “50 Ways to Leave Your Lover.” But counting the number of ways to make your small business operate more efficiently takes much longer than an average three-minute folk hit. Therein lies the problem, though...

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If you’re a small-business owner considering a computer upgrade, chances are you’ve at least entertained a tablet. These portable and increasingly powerful devices are fast on their way to replacing...

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Next time you’re in a crowded public place, take a good look around at how many people are engrossed in a mobile device. Not convinced that smartphones and tablets represent the future of marketing and commerce? Consider these statistics from the Pew Internet & American Life Project: as of June 2013,...

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"For our [clinical research facility], it was better to have a preventive plan in place so that if something did break, we would be ahead of it, and it wouldn’t break instead of waiting for something to happen and then fix it. So, now CMIT is monitoring everything, and we haven’t had any issues so they can catch the problem before it even happens. "
"CMIT is all about peace of mind, and literally, it doesn't cost you anything because you are saving the money on me working on the computer when I'm losing business. In today's economy, you don't want to be late sending bills out, you've got to be out there because if you start falling behind you're going to see the amount of income drop dramatically. So, Greg and CMIT make us look more...
"Whereas our systems were originally only getting backed up on a monthly basis, CMIT was able to come in and now they are automatically backed up to the server. We had a center in the DFW area that did lose everything. They made a phone call to CMIT, and CMIT was able to restore their data within a couple of hours. We’re monitored on a 24/7 basis, so even if there was something that were to...
"The way CMIT does business is just much more suitable for our type of business environment. We have deadlines and critical schedules to meet, and we need to be moving forward at all times. CMIT provides data on a monthly basis, which allows us to look at trends and be proactive with our decisions and our methods for improving our system. Every time my system improves, that means my efficiency...
"CMIT dealt with my local backup needs so that if I just need to get one specific piece of information, they can actually do it remotely from their office and get my people back and going. If I do have a catastrophic disaster that takes my entire building, I have laptops and everything else that I can have up immediately. I can use my web-based information storage and be back up and running...
"We pride ourselves that we are the company that gives instant customer service. We were getting to a point where it was extremely difficult, and we didn't want to lose our customer base. We wanted to also expand. I said, 'I need somebody to do something to allow us to be the company that we started out to be and to continue and to grow.' CMIT has helped us to do just that.   "
"Since partnering with CMIT, I can now not worry about whether or not my computers are working. I've got backups, monitoring, I can get reports, and I know where I'm having risks and threats. I now can rely on my IT people (CMIT) to take care of my IT problems and to keep that IT system up and running in an appropriate manner. That is something before I couldn't rely on. I now have a system!...
"We didn’t initiate offsite backups in the beginning, but with the start of the hurricane season we said, 'OK guys, we now have this wonderful system, but it's not really complete yet.' We're now able to back up our data, it's safely transported and stored offsite, and it’s all HIPAA compliant. And the NAS device can actually work as our server so we can continue to use our systems and do...
"With other IT service providers, we felt that we only got assistance when we requested it, and we normally came up with any ideas for improvements on our system rather than them. I was not impressed with the service, the communication or the end product at that point. Our experience has really set CMIT and Sue and John who run the show for them here apart from the others. They are more...
"We use large aerial imagery that can sometimes be 30 or 40 GB in size. There would be times that I would wait 30 seconds to a minute and a half for an image to appear. CMIT Solutions helped us rehabilitate the computers on hand, put in a network infrastructure, and put in faster switches. Now, it can be instantaneous to 15 seconds for a map to load. I kind of feel like I'm spoiled!   "

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