CMIT Solutions of Hickory

CMIT Solutions of Hickory is the small business IT support and IT services company for for Statesville, Morganton, Conover, Newton, Catawba, Claremont, Hickory, and Hildebran.

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828-358-0400

Bruce Felkins

A husband and father of four, Bruce Felkins is a Hickory resident of 14 years and, as an IT professional, he brings over 23 years of experience advising companies about technological solutions for business needs.  With his background as a PMI certified project manager, he brings solid experience providing IT project consulting, custom development and implementation of enterprise solutions and, as a senior manager for IBM since 1995, managed solutions for clients in all industry sectors. 

After spending too much time away from his home for IBM in recent years, Bruce has decided to open CMIT Solutions of Hickory and focus his professional efforts in his community where he can help play a role in improving the area’s economy.  By offering enterprise level solutions to small businesses, Bruce is able to help local businesses improve their data security, IT stability and employee productivity,  In addition to the professionalism and expertise he brings to his clients, he  also believes in:

  1. a foundation based on character and integrity as the only way to conduct business,
  2. a passionate commitment to his clients that enables the best possible results,
  3. continuous personal growth and professional improvement as key to great service,
  4. a devotion to faith, family and community as a cornerstone to all he does,
  5. a spirit of fun and a sense of humor that is essential to success and
  6. an acknowledgement that it is an awesome privilege and responsibility to assist his clients in running their business.

CMIT Solutions, Inc. is a nationwide provider of information technology (IT) services and solutions for small and mid-sized businesses (SMB).  With more than 800 consultants and technicians, CMIT has expertise in nearly all technologies and industries.  Founded in 1996 in Austin, TX, CMIT Solution, Inc. has grown into the leading IT solution provider for the SMB market.  With over 10 years of experience and strong industry partnerships, CMIT offers enterprise-level services and products that were previously unavailable to the SMB sector.

We strive to be the company that best understands and delivers the highest value via information technology services for small and mid-sized businesses in Hickory and surrounding area. 

  • Monday, April 16, 2012

    Technology Veteran John Pullen Offers Managed IT Services to Meet Growing Small Business Demand

    AUSTIN, TX -- (Marketwire) -- 04/16/12 -- John Pullen knows that small and mid-sized businesses of all kinds -- law firms, coffee shops, doctor's offices -- depend on increasingly complex technology, and it's becoming harder for them to handle their own IT needs.

    That's why the longtime technology executive recently opened CMIT Solutions of West Austin to offer managed IT services for small businesses.

  • Tuesday, March 20, 2012

    Bob Reisenbach of CMIT Solutions talks to Talk Exchange Radio about networking. Click here to listen to the broadcast hosted by JoAnn Corso and Jerry L. Woodard.

  • Tuesday, March 20, 2012

    BRIDGEPORT, CT, Mar 20 (MARKET WIRE) --Michael, a sixth-grader at the science, math and technology charter school Park City Prep, was having trouble keeping up with his class.

  • Friday, March 16, 2012

    Sacramento Business Journal Date: Friday, March 16, 2012, 3:00am PDT - Last Modified: Friday, March 16, 2012, 3:00am PDT

  • Tuesday, November 8, 2011

     $101,000 Technology Upgrade Turns Tech Nightmare Into Dream Come True for Kids, Staff

    ROCHESTER, NH--(Marketwire - Nov 8, 2011) - A year ago, The Monarch School of New England, which serves children with special needs, had about 24 aging computers on their Rochester, N.H., campus, ranging from seven to 10 years old.

  • Tuesday, October 25, 2011

    Is your business network safe from intruders? A primary tool to protect your network is a firewall.

  • Friday, September 9, 2011

    AUSTIN, TX, Sep 09, 2011 (MARKETWIRE via COMTEX) -- CMIT Solutions, the nation's leader in providing information technology services and solutions to small and medium-sized businesses, has hired Frank A. Picarello as Vice President of Franchise Services, a move that will not only raise the company's profile in the technology industry, but also help CMIT Solutions' existing offices become even more profitable.

  • Monday, August 22, 2011

    New York, N.Y. - Tim Davis, who has helped legions of sales professionals achieve success in their field, will speak August 23 to the membership of Savvy Ladies, an up-and-coming non-profit organization in New York City dedicated to empowering women to take control of their finances and achieve a richer and more rewarding life.

  • Wednesday, August 17, 2011

    Beth Burnside, owner of CMIT Solutions of Erie, a provider of information technology solutions, has been honored by CRN Magazine.

    Burnside was named to the technology publication's list of "Women of the Channel," a reference to female executives within what it calls the information technology channel. The honor recognizes the most influential women in the business based on their overall achievements and their influence in the technology industry.

  • Tuesday, August 16, 2011

    Tim Davis, Renowned ‘Coach,' Will Help the Office Fulfill Its Mission of Providing Small Businesses with Comprehensive and Affordable Information Technology (IT) Solutions and Services

    New York, N.Y. - If Tim Davis has his way, small businesses in Manhattan that have struggled to find quality IT support will learn about a new option, one that provides them with all the benefits of a full-time IT staff at a significantly lower cost.

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"For our [clinical research facility], it was better to have a preventive plan in place so that if something did break, we would be ahead of it, and it wouldn’t break instead of waiting for something to happen and then fix it. So, now CMIT is monitoring everything, and we haven’t had any issues so they can catch the problem before it even happens. "
"CMIT is all about peace of mind, and literally, it doesn't cost you anything because you are saving the money on me working on the computer when I'm losing business. In today's economy, you don't want to be late sending bills out, you've got to be out there because if you start falling behind you're going to see the amount of income drop dramatically. So, Greg and CMIT make us look more...
"Whereas our systems were originally only getting backed up on a monthly basis, CMIT was able to come in and now they are automatically backed up to the server. We had a center in the DFW area that did lose everything. They made a phone call to CMIT, and CMIT was able to restore their data within a couple of hours. We’re monitored on a 24/7 basis, so even if there was something that were to...
"The way CMIT does business is just much more suitable for our type of business environment. We have deadlines and critical schedules to meet, and we need to be moving forward at all times. CMIT provides data on a monthly basis, which allows us to look at trends and be proactive with our decisions and our methods for improving our system. Every time my system improves, that means my efficiency...
"CMIT dealt with my local backup needs so that if I just need to get one specific piece of information, they can actually do it remotely from their office and get my people back and going. If I do have a catastrophic disaster that takes my entire building, I have laptops and everything else that I can have up immediately. I can use my web-based information storage and be back up and running...
"We pride ourselves that we are the company that gives instant customer service. We were getting to a point where it was extremely difficult, and we didn't want to lose our customer base. We wanted to also expand. I said, 'I need somebody to do something to allow us to be the company that we started out to be and to continue and to grow.' CMIT has helped us to do just that.   "
"Since partnering with CMIT, I can now not worry about whether or not my computers are working. I've got backups, monitoring, I can get reports, and I know where I'm having risks and threats. I now can rely on my IT people (CMIT) to take care of my IT problems and to keep that IT system up and running in an appropriate manner. That is something before I couldn't rely on. I now have a system!...
"We didn’t initiate offsite backups in the beginning, but with the start of the hurricane season we said, 'OK guys, we now have this wonderful system, but it's not really complete yet.' We're now able to back up our data, it's safely transported and stored offsite, and it’s all HIPAA compliant. And the NAS device can actually work as our server so we can continue to use our systems and do...
"With other IT service providers, we felt that we only got assistance when we requested it, and we normally came up with any ideas for improvements on our system rather than them. I was not impressed with the service, the communication or the end product at that point. Our experience has really set CMIT and Sue and John who run the show for them here apart from the others. They are more...
"We use large aerial imagery that can sometimes be 30 or 40 GB in size. There would be times that I would wait 30 seconds to a minute and a half for an image to appear. CMIT Solutions helped us rehabilitate the computers on hand, put in a network infrastructure, and put in faster switches. Now, it can be instantaneous to 15 seconds for a map to load. I kind of feel like I'm spoiled!   "

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