CMIT Solutions of Hickory

CMIT Solutions of Hickory is the small business IT support and IT services company for for Statesville, Morganton, Conover, Newton, Catawba, Claremont, Hickory, and Hildebran.

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828-358-0400

Bruce Felkins

A husband and father of four, Bruce Felkins is a Hickory resident of 14 years and, as an IT professional, he brings over 23 years of experience advising companies about technological solutions for business needs.  With his background as a PMI certified project manager, he brings solid experience providing IT project consulting, custom development and implementation of enterprise solutions and, as a senior manager for IBM since 1995, managed solutions for clients in all industry sectors. 

After spending too much time away from his home for IBM in recent years, Bruce has decided to open CMIT Solutions of Hickory and focus his professional efforts in his community where he can help play a role in improving the area’s economy.  By offering enterprise level solutions to small businesses, Bruce is able to help local businesses improve their data security, IT stability and employee productivity,  In addition to the professionalism and expertise he brings to his clients, he  also believes in:

  1. a foundation based on character and integrity as the only way to conduct business,
  2. a passionate commitment to his clients that enables the best possible results,
  3. continuous personal growth and professional improvement as key to great service,
  4. a devotion to faith, family and community as a cornerstone to all he does,
  5. a spirit of fun and a sense of humor that is essential to success and
  6. an acknowledgement that it is an awesome privilege and responsibility to assist his clients in running their business.

CMIT Solutions, Inc. is a nationwide provider of information technology (IT) services and solutions for small and mid-sized businesses (SMB).  With more than 800 consultants and technicians, CMIT has expertise in nearly all technologies and industries.  Founded in 1996 in Austin, TX, CMIT Solution, Inc. has grown into the leading IT solution provider for the SMB market.  With over 10 years of experience and strong industry partnerships, CMIT offers enterprise-level services and products that were previously unavailable to the SMB sector.

We strive to be the company that best understands and delivers the highest value via information technology services for small and mid-sized businesses in Hickory and surrounding area. 

  • Thursday, April 10, 2014

    PORT CHESTER, N.Y. -- Port Chester's Don Bosco Community Center has launched a new computer lab to teach kids the digital skills they will need to compete later in life.

  • Thursday, April 10, 2014

    EDUCATIONAL OPPORTUNITY

  • Thursday, April 10, 2014

    The end is near for Windows XP.

    Microsoft Corp. has said that after April 8, it will cease putting out security upgrades and providing support for the popular personal computer operating system. WIndows XP hit the market in 2001 and was for a time the backbone of multitudes of workplace computers across the globe.

  • Thursday, April 10, 2014

    SAN ANTONIO — From a large screen in her small home office, Devi Mazumdar each morning scans the computer systems of some two dozen clients — doctors' offices, churches and small businesses in San Antonio and as far away as the Eagle Ford Shale.

    Color-coded alerts tell her when something's not quite right, letting her know if she needs to make a site visit or dispatch one of her two part-time technicians.

  • Thursday, April 10, 2014

    Microsoft isn’t relenting on its plan to end security updates for Windows XP on April 8, even though it appears that hundreds of thousands of XP PCs will be left vulnerable to hackers.

  • Thursday, April 10, 2014

    GRAND RAPIDS, MI — The death knell for one of the most popular computer operating systems in the world is just days away.

  • Thursday, April 10, 2014

    Cheryl Nelan was enjoying a prosperous corporate career, but wanted a change.

    After 11 years at Eastman Kodak Co. and two-and-a-half more with an elearning firm, Nelan bought into a tech-support business. She opened a local franchise of CMIT Solutions, an IT service provider for small- to midsize businesses. Nelan, a Penfield resident, now oversees a staff of six.

  • Thursday, April 10, 2014

    The end is near for Windows XP.

    Starting tomorrow, April 8, Microsoft Corp. will no longer provide upgrades or support for its Windows XP operating system that came out in October 2001.

  • Thursday, April 10, 2014

    After April 8, Microsoft is pulling the plug on technical support for Windows XP, the highly popular operating system that debuted 12 years ago.

  • Thursday, April 10, 2014

    If you're running Windows XP at home or at your business Wednesday, April 9, is an important day – and not necessarily a positive one.

It's a classic case of a haunted system: computers disappearing and reappearing like ghosts on the office network. If you've got a slow network, this recent entry into CMIT's technology makeover contest might sound scarily familiar ...

"My computers keep 'dropping out of sight' on my network; I have an old external drive that keeps reappearing on the network list like some...

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One of the niftiest new features in Windows 7 is Libraries, which allows you to gather and view the contents of folders from various locations on your computer without actually moving any of those folders. For example, you can create a Library that contains folders stored on your desktop, your C drive, and an external drive. It’s incredibly handy for those of us who have a bad habit of storing...

1

Do you ever feel like your computers are running you, instead of the other way around? This entrant into our IT horror story contest sure does...

We have the weirdest system. It does seem to have a life of its own.

The fire alarm went off at 4 o'clock one morning because one of the back up servers burnt out. The owner had to come in and meet...

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Are your computer systems so out-of-date, slow, and just plain ugly that trying to fix them is as futile as putting lipstick on Frankenstein’s monster?

ENTER CMIT’S MAKEOVER CONTEST

If you’re in the market for a serious technology makeover, you’re in luck!...

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Few states in the nation have suffered more or longer during the recession than Rhode Island. Unemployment reached double digits by January 2009 and has remained dismal ever since. But through a brutal business downturn, CMIT Solutions of Central Rhode Island has survived and even thrived.

“We’ve been able to diversify our...

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"For our [clinical research facility], it was better to have a preventive plan in place so that if something did break, we would be ahead of it, and it wouldn’t break instead of waiting for something to happen and then fix it. So, now CMIT is monitoring everything, and we haven’t had any issues so they can catch the problem before it even happens. "
"CMIT is all about peace of mind, and literally, it doesn't cost you anything because you are saving the money on me working on the computer when I'm losing business. In today's economy, you don't want to be late sending bills out, you've got to be out there because if you start falling behind you're going to see the amount of income drop dramatically. So, Greg and CMIT make us look more...
"Whereas our systems were originally only getting backed up on a monthly basis, CMIT was able to come in and now they are automatically backed up to the server. We had a center in the DFW area that did lose everything. They made a phone call to CMIT, and CMIT was able to restore their data within a couple of hours. We’re monitored on a 24/7 basis, so even if there was something that were to...
"The way CMIT does business is just much more suitable for our type of business environment. We have deadlines and critical schedules to meet, and we need to be moving forward at all times. CMIT provides data on a monthly basis, which allows us to look at trends and be proactive with our decisions and our methods for improving our system. Every time my system improves, that means my efficiency...
"CMIT dealt with my local backup needs so that if I just need to get one specific piece of information, they can actually do it remotely from their office and get my people back and going. If I do have a catastrophic disaster that takes my entire building, I have laptops and everything else that I can have up immediately. I can use my web-based information storage and be back up and running...
"We pride ourselves that we are the company that gives instant customer service. We were getting to a point where it was extremely difficult, and we didn't want to lose our customer base. We wanted to also expand. I said, 'I need somebody to do something to allow us to be the company that we started out to be and to continue and to grow.' CMIT has helped us to do just that.   "
"Since partnering with CMIT, I can now not worry about whether or not my computers are working. I've got backups, monitoring, I can get reports, and I know where I'm having risks and threats. I now can rely on my IT people (CMIT) to take care of my IT problems and to keep that IT system up and running in an appropriate manner. That is something before I couldn't rely on. I now have a system!...
"We didn’t initiate offsite backups in the beginning, but with the start of the hurricane season we said, 'OK guys, we now have this wonderful system, but it's not really complete yet.' We're now able to back up our data, it's safely transported and stored offsite, and it’s all HIPAA compliant. And the NAS device can actually work as our server so we can continue to use our systems and do...
"With other IT service providers, we felt that we only got assistance when we requested it, and we normally came up with any ideas for improvements on our system rather than them. I was not impressed with the service, the communication or the end product at that point. Our experience has really set CMIT and Sue and John who run the show for them here apart from the others. They are more...
"We use large aerial imagery that can sometimes be 30 or 40 GB in size. There would be times that I would wait 30 seconds to a minute and a half for an image to appear. CMIT Solutions helped us rehabilitate the computers on hand, put in a network infrastructure, and put in faster switches. Now, it can be instantaneous to 15 seconds for a map to load. I kind of feel like I'm spoiled!   "

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