CMIT Solutions of Hickory

CMIT Solutions of Hickory is the small business IT support and IT services company for for Statesville, Morganton, Conover, Newton, Catawba, Claremont, Hickory, and Hildebran.

Make this my location

Call CMIT Solutions of Hickory Today!

828-358-0400

Bruce Felkins

A husband and father of four, Bruce Felkins is a Hickory resident of 14 years and, as an IT professional, he brings over 23 years of experience advising companies about technological solutions for business needs.  With his background as a PMI certified project manager, he brings solid experience providing IT project consulting, custom development and implementation of enterprise solutions and, as a senior manager for IBM since 1995, managed solutions for clients in all industry sectors. 

After spending too much time away from his home for IBM in recent years, Bruce has decided to open CMIT Solutions of Hickory and focus his professional efforts in his community where he can help play a role in improving the area’s economy.  By offering enterprise level solutions to small businesses, Bruce is able to help local businesses improve their data security, IT stability and employee productivity,  In addition to the professionalism and expertise he brings to his clients, he  also believes in:

  1. a foundation based on character and integrity as the only way to conduct business,
  2. a passionate commitment to his clients that enables the best possible results,
  3. continuous personal growth and professional improvement as key to great service,
  4. a devotion to faith, family and community as a cornerstone to all he does,
  5. a spirit of fun and a sense of humor that is essential to success and
  6. an acknowledgement that it is an awesome privilege and responsibility to assist his clients in running their business.

CMIT Solutions, Inc. is a nationwide provider of information technology (IT) services and solutions for small and mid-sized businesses (SMB).  With more than 800 consultants and technicians, CMIT has expertise in nearly all technologies and industries.  Founded in 1996 in Austin, TX, CMIT Solution, Inc. has grown into the leading IT solution provider for the SMB market.  With over 10 years of experience and strong industry partnerships, CMIT offers enterprise-level services and products that were previously unavailable to the SMB sector.

We strive to be the company that best understands and delivers the highest value via information technology services for small and mid-sized businesses in Hickory and surrounding area. 

CMIT Solutions hosted another hit webinar today.  Jim McKinley from 360 Partners was our guest speaker on Search Engine Marketing.  He shared the Do's and Don'ts.  If you are focused on growing your business, search marketing is trackable and provides consistent results.  You need to watch the recorded webinar and download the available handouts.

...
0

This month we're sharing scary IT horror stories from small business owners. In the story below, the IT systems weren't the main problem -- it was the IT guy who turned into a ghost and VANISHED after he installed a server.

"A few years ago I hired a local young IT guy to install a new server for my office. He did a great job with the up front work, but a few weeks after the...

0

John Holt spent 20 years in the software industry moving through roles in sales, marketing, service delivery, customer service, and product development. When he decided to go into business for himself, he came to an important realization. “I realized that even though I have an entrepreneurial personality, I really wanted a system and a back office behind me.”

Knowing that, he opted to...

0

Grow your small business by educating yourself on how to generate more quality traffic to your website.  CMIT Solutions meets with small businesses everyday and we realize the struggle we all face with effective online marketing.  We are sponsoring a webinar tomorrow at 1 EST that will cover how to get more traffic to your website, NOW. 

Register for the webinar...

1

CMIT offers marketing training and campaigns to our base of 125 franchise offices.  As we find ways to generate leads from small businesses needing our outsourced IT services, we learn that many small businesses fail to consistently market.  You will hear from any marketer that good marketing is about layering.  After reading the Five Secrets to Finding All The Clients You'll...

2
"For our [clinical research facility], it was better to have a preventive plan in place so that if something did break, we would be ahead of it, and it wouldn’t break instead of waiting for something to happen and then fix it. So, now CMIT is monitoring everything, and we haven’t had any issues so they can catch the problem before it even happens. "
"CMIT is all about peace of mind, and literally, it doesn't cost you anything because you are saving the money on me working on the computer when I'm losing business. In today's economy, you don't want to be late sending bills out, you've got to be out there because if you start falling behind you're going to see the amount of income drop dramatically. So, Greg and CMIT make us look more...
"Whereas our systems were originally only getting backed up on a monthly basis, CMIT was able to come in and now they are automatically backed up to the server. We had a center in the DFW area that did lose everything. They made a phone call to CMIT, and CMIT was able to restore their data within a couple of hours. We’re monitored on a 24/7 basis, so even if there was something that were to...
"The way CMIT does business is just much more suitable for our type of business environment. We have deadlines and critical schedules to meet, and we need to be moving forward at all times. CMIT provides data on a monthly basis, which allows us to look at trends and be proactive with our decisions and our methods for improving our system. Every time my system improves, that means my efficiency...
"CMIT dealt with my local backup needs so that if I just need to get one specific piece of information, they can actually do it remotely from their office and get my people back and going. If I do have a catastrophic disaster that takes my entire building, I have laptops and everything else that I can have up immediately. I can use my web-based information storage and be back up and running...
"We pride ourselves that we are the company that gives instant customer service. We were getting to a point where it was extremely difficult, and we didn't want to lose our customer base. We wanted to also expand. I said, 'I need somebody to do something to allow us to be the company that we started out to be and to continue and to grow.' CMIT has helped us to do just that.   "
"Since partnering with CMIT, I can now not worry about whether or not my computers are working. I've got backups, monitoring, I can get reports, and I know where I'm having risks and threats. I now can rely on my IT people (CMIT) to take care of my IT problems and to keep that IT system up and running in an appropriate manner. That is something before I couldn't rely on. I now have a system!...
"We didn’t initiate offsite backups in the beginning, but with the start of the hurricane season we said, 'OK guys, we now have this wonderful system, but it's not really complete yet.' We're now able to back up our data, it's safely transported and stored offsite, and it’s all HIPAA compliant. And the NAS device can actually work as our server so we can continue to use our systems and do...
"With other IT service providers, we felt that we only got assistance when we requested it, and we normally came up with any ideas for improvements on our system rather than them. I was not impressed with the service, the communication or the end product at that point. Our experience has really set CMIT and Sue and John who run the show for them here apart from the others. They are more...
"We use large aerial imagery that can sometimes be 30 or 40 GB in size. There would be times that I would wait 30 seconds to a minute and a half for an image to appear. CMIT Solutions helped us rehabilitate the computers on hand, put in a network infrastructure, and put in faster switches. Now, it can be instantaneous to 15 seconds for a map to load. I kind of feel like I'm spoiled!   "

Sign up for QuickTips

Sign up for QuickTips

Get our FREE weekly email covering IT tips for your business.

Free Consultation

Free Consultation

Type the characters you see in this picture. (verify using audio)
Type the characters you see in the picture above; if you can't read them, submit the form and a new image will be generated. Not case sensitive.