CMIT Solutions of Hickory

CMIT Solutions of Hickory is the small business IT support and IT services company for for Statesville, Morganton, Conover, Newton, Catawba, Claremont, Hickory, and Hildebran.

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828-358-0400

Bruce Felkins

A husband and father of four, Bruce Felkins is a Hickory resident of 14 years and, as an IT professional, he brings over 23 years of experience advising companies about technological solutions for business needs.  With his background as a PMI certified project manager, he brings solid experience providing IT project consulting, custom development and implementation of enterprise solutions and, as a senior manager for IBM since 1995, managed solutions for clients in all industry sectors. 

After spending too much time away from his home for IBM in recent years, Bruce has decided to open CMIT Solutions of Hickory and focus his professional efforts in his community where he can help play a role in improving the area’s economy.  By offering enterprise level solutions to small businesses, Bruce is able to help local businesses improve their data security, IT stability and employee productivity,  In addition to the professionalism and expertise he brings to his clients, he  also believes in:

  1. a foundation based on character and integrity as the only way to conduct business,
  2. a passionate commitment to his clients that enables the best possible results,
  3. continuous personal growth and professional improvement as key to great service,
  4. a devotion to faith, family and community as a cornerstone to all he does,
  5. a spirit of fun and a sense of humor that is essential to success and
  6. an acknowledgement that it is an awesome privilege and responsibility to assist his clients in running their business.

CMIT Solutions, Inc. is a nationwide provider of information technology (IT) services and solutions for small and mid-sized businesses (SMB).  With more than 800 consultants and technicians, CMIT has expertise in nearly all technologies and industries.  Founded in 1996 in Austin, TX, CMIT Solution, Inc. has grown into the leading IT solution provider for the SMB market.  With over 10 years of experience and strong industry partnerships, CMIT offers enterprise-level services and products that were previously unavailable to the SMB sector.

We strive to be the company that best understands and delivers the highest value via information technology services for small and mid-sized businesses in Hickory and surrounding area. 

  • Sunday, February 17, 2013

    GRANBY — After years in the corporate world perfecting his trade as an information technology expert, Paul Marzo has settled down in Granby and opened up his own area firm in Hartford, working with small and medium-sized businesses.



  • Sunday, February 17, 2013

    RIVER FOREST — Small businesses are the backbone of the economy, and reliable computers are the backbone of small businesses.

  • Thursday, January 24, 2013

    ART Liscano knows he's an endangered species in the job market: He's a meter reader in Fresno, California.

    For 26 years, he's driven from house to house, checking how much electricity Pacific Gas & Electric customers have used.

    But PG&E doesn't need many people like Mr Liscano making rounds anymore. Every day, the utility replaces 1200 old-fashioned meters with digital versions that can collect information without human help, generate more accurate power bills, even send an alert if the power goes out.

  • Tuesday, January 22, 2013

    Five years after the start of the Great Recession, the toll is terrifyingly clear: Millions of middle-class jobs have been lost in developed countries the world over.

  • Thursday, January 10, 2013

    Roxann Abrams lost her son to military PTSD suicide. She founded Operation: I.V.,Inc to help combat veterans with PTSD. She says, “NBC news reports we have now lost more military to suicides than in combat!

  • Wednesday, December 26, 2012

    Think of CMIT Solutions as a “Geek Squad” that specializes in addressing business issues.

    An Austin, Texas, company wants to open as many as five IT service franchises in the Portland area.

    With the expansion, CMIT Solutions would add to its Oregon stable, which includes an office in Bend. The Portland outlets, located at various Multnomah County points, would employ as many as eight workers.

  • Tuesday, December 18, 2012

    Holiday time can bring you in contact with customers or clients you may not see the rest of the year. But if you’re expecting to be greeted with cheer you may be surprised.

    Frustrated business owners and senior executives say they are turned off by being the customers of a service provider who communicates mostly by email.

    Although that type of communication is efficient, a CEO recently told me, “I see them as a commodity — faceless and easy to replace.”

  • Thursday, December 13, 2012

    When Patrick Kelly recently retired from the Air Force after nearly 24 years of service, he knew he wanted to go into business. He liked the idea of owning a franchise. He'd be part of a team, just as he was in the military, and get "a complete package, so I didn't have to put things together by myself."

    Kelly found an IT company that appealed to him, CMIT Solutions Inc. But he worried about the five-digit asking price.

    Along came Andrew Twynham, a franchisee in Atlanta about to leave CMIT for another company.

  • Wednesday, December 12, 2012

    CARMICHAEL, CA – (MPG) A natural disaster can be a crippling blow to a business. A fire, earthquake or flood can leave a business without access to vital information and communication with customers. One of CMIT’s long standing cli- ents, Parisi Insurance, is a perfect example of how a disaster does not have to debilitate business.

  • Sunday, December 9, 2012

    CMIT Solutions, of Austin, Texas, said it is targeting Baton Rouge and New Orleans for its 2012-2013 franchise growth, along with Las Vegas, southern California and Washington, D.C.

    CMIT Solutions provides information technology services and products to small and midsize businesses. Its president and chief executive officer is Jeff Connally.

    CMIT Solutions is at http://www.cmitfranchise.com

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"For our [clinical research facility], it was better to have a preventive plan in place so that if something did break, we would be ahead of it, and it wouldn’t break instead of waiting for something to happen and then fix it. So, now CMIT is monitoring everything, and we haven’t had any issues so they can catch the problem before it even happens. "
"CMIT is all about peace of mind, and literally, it doesn't cost you anything because you are saving the money on me working on the computer when I'm losing business. In today's economy, you don't want to be late sending bills out, you've got to be out there because if you start falling behind you're going to see the amount of income drop dramatically. So, Greg and CMIT make us look more...
"Whereas our systems were originally only getting backed up on a monthly basis, CMIT was able to come in and now they are automatically backed up to the server. We had a center in the DFW area that did lose everything. They made a phone call to CMIT, and CMIT was able to restore their data within a couple of hours. We’re monitored on a 24/7 basis, so even if there was something that were to...
"The way CMIT does business is just much more suitable for our type of business environment. We have deadlines and critical schedules to meet, and we need to be moving forward at all times. CMIT provides data on a monthly basis, which allows us to look at trends and be proactive with our decisions and our methods for improving our system. Every time my system improves, that means my efficiency...
"CMIT dealt with my local backup needs so that if I just need to get one specific piece of information, they can actually do it remotely from their office and get my people back and going. If I do have a catastrophic disaster that takes my entire building, I have laptops and everything else that I can have up immediately. I can use my web-based information storage and be back up and running...
"We pride ourselves that we are the company that gives instant customer service. We were getting to a point where it was extremely difficult, and we didn't want to lose our customer base. We wanted to also expand. I said, 'I need somebody to do something to allow us to be the company that we started out to be and to continue and to grow.' CMIT has helped us to do just that.   "
"Since partnering with CMIT, I can now not worry about whether or not my computers are working. I've got backups, monitoring, I can get reports, and I know where I'm having risks and threats. I now can rely on my IT people (CMIT) to take care of my IT problems and to keep that IT system up and running in an appropriate manner. That is something before I couldn't rely on. I now have a system!...
"We didn’t initiate offsite backups in the beginning, but with the start of the hurricane season we said, 'OK guys, we now have this wonderful system, but it's not really complete yet.' We're now able to back up our data, it's safely transported and stored offsite, and it’s all HIPAA compliant. And the NAS device can actually work as our server so we can continue to use our systems and do...
"With other IT service providers, we felt that we only got assistance when we requested it, and we normally came up with any ideas for improvements on our system rather than them. I was not impressed with the service, the communication or the end product at that point. Our experience has really set CMIT and Sue and John who run the show for them here apart from the others. They are more...
"We use large aerial imagery that can sometimes be 30 or 40 GB in size. There would be times that I would wait 30 seconds to a minute and a half for an image to appear. CMIT Solutions helped us rehabilitate the computers on hand, put in a network infrastructure, and put in faster switches. Now, it can be instantaneous to 15 seconds for a map to load. I kind of feel like I'm spoiled!   "

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