CMIT Solutions of Hickory

CMIT Solutions of Hickory is the small business IT support and IT services company for for Statesville, Morganton, Conover, Newton, Catawba, Claremont, Hickory, and Hildebran.

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828-358-0400

Bruce Felkins

A husband and father of four, Bruce Felkins is a Hickory resident of 14 years and, as an IT professional, he brings over 23 years of experience advising companies about technological solutions for business needs.  With his background as a PMI certified project manager, he brings solid experience providing IT project consulting, custom development and implementation of enterprise solutions and, as a senior manager for IBM since 1995, managed solutions for clients in all industry sectors. 

After spending too much time away from his home for IBM in recent years, Bruce has decided to open CMIT Solutions of Hickory and focus his professional efforts in his community where he can help play a role in improving the area’s economy.  By offering enterprise level solutions to small businesses, Bruce is able to help local businesses improve their data security, IT stability and employee productivity,  In addition to the professionalism and expertise he brings to his clients, he  also believes in:

  1. a foundation based on character and integrity as the only way to conduct business,
  2. a passionate commitment to his clients that enables the best possible results,
  3. continuous personal growth and professional improvement as key to great service,
  4. a devotion to faith, family and community as a cornerstone to all he does,
  5. a spirit of fun and a sense of humor that is essential to success and
  6. an acknowledgement that it is an awesome privilege and responsibility to assist his clients in running their business.

CMIT Solutions, Inc. is a nationwide provider of information technology (IT) services and solutions for small and mid-sized businesses (SMB).  With more than 800 consultants and technicians, CMIT has expertise in nearly all technologies and industries.  Founded in 1996 in Austin, TX, CMIT Solution, Inc. has grown into the leading IT solution provider for the SMB market.  With over 10 years of experience and strong industry partnerships, CMIT offers enterprise-level services and products that were previously unavailable to the SMB sector.

We strive to be the company that best understands and delivers the highest value via information technology services for small and mid-sized businesses in Hickory and surrounding area. 

  • Thursday, January 23, 2014

     

    With the economy improving, firms get set to hire talent and invest in information technology.

  • Tuesday, December 3, 2013

    The nation’s leading provider of information technology (IT) services to the small and medium-sized business (SMB) community opened a new office on Daniel Island this fall. Local business owners and management now have an in-town trusted IT service provider backed by a nationwide support system to provide flat-rate, round-the-clock maintenance and monitoring solutions.

  • Thursday, November 21, 2013

    Information technology is essential to every business whether it is a one-man operation or a Fortune 500 company.

    As larger companies know, an IT staff is necessary to keep the day-to-day operations running efficiently.

    Technology is as important to smaller businesses, but often hiring even one full-time IT professional is too costly.

    Dan L. Canton, 48, of Exeter Township has a solution.

    Canton recently bought an IT franchise, CMIT Solutions of Reading.

  • Tuesday, November 19, 2013

    Congress extended bonus depreciation and more robust Section 179 expensing through year-end 2013 as part of last January’s fiscal cliff deal, and now as the deadline is approaching, small business owners are looking anew at capital purchases. If you’re on the border line of whether you’re going to make some capital asset acquisition this year or next, you might want to accelerate it into this year.

  • Friday, November 8, 2013

    Retiring from the military to launch a career in the civilian sector can be “a very difficult transition,” according Chris Albright, a former infantry machine gunner who served in the U.S. Marines Corps for more than two decades. A tight job market has made things even harder, he said.

  • Monday, November 4, 2013

    Not many women are the I.T. girl, but Beth Burnside is.

    Many small businesses can't afford to have their own technology departments, so Burnside, owner of CMIT Solutions of Erie, a licensee of the national company, can become yours. She is who you're going to call to make sure your small company doesn't have an I.T. emergency.

  • Friday, October 11, 2013
    As we enter the fourth quarter, now is generally the time that many small businesses begin evaluating their profit and loss statements with an eye to tax planning.

    These days, year end tax planning has become a tricky undertaking so it might be in your best interest to bring in an accountant and tax professional to project year-end profitability as well as the underlying tax liability.

  • Friday, October 11, 2013

    BOULDER — For local businesses worried that their computers or operating systems are going to shut down at the stroke of midnight on April 8, Susan Bateman has some comforting words regarding the so-called death of Windows XP.

  • Monday, September 16, 2013

    Information technology franchise CMIT Solutions — which offers IT support to small and medium-size businesses — has concentrated several of its newer offices in the Washington area in response to an uptick in demand for tech help.

  • Monday, September 16, 2013

    CMIT Solutions of Charleston, a provider of information technology monitoring and management services for businesses, has opened at 295 Seven Farms Drive, Suite C-127, Daniel Island. Amy Justis is the owner.

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"CMIT has provided us with a system that allows us to access our data, and we can actually look at it and see that that data is there. It's a fantastic system! It allows us to get focused on the things that we need to focus on instead of worrying about our data and computer systems. We're able to move forward with our company projects and things that we need to do.   "
"So at one point in history, your backup may be reliable and up-to-date, but with the information being so critical and with it changing literally thousands of times a day, having that backup through the Guardian system, almost a minute-by-minute backup, makes me feel very confident that the information, if we ever had a disaster here, if we had a fire, a tornado, or something of that disastrous...
"Guardian protects us if our server is stolen or breaks down or has some malfunction that actually halts business.  The BDR can serve as an interim server.  It can actually replace the server that we have now, so, therefore, we don’t have any down time; we can just come in and resume business as if nothing had ever happened. "
"We get so busy around here that a lot of times no news is good news.  Since we started working with CMIT Solutions, I'm not getting people running in saying "hey, this broke down" [...]  I'm getting a lot of fewer complaints about spam, and we haven't had to deal with our email breaking down the way it used to.  We now know where to go for things and that is CMIT Solutions....
"So what Jim (CMIT) did was he came in and he evaluated our system, worked with it for a short period of time, and then made a recommendation.  And of course the recommendation was a bit hard to swallow because it was, “Get a real server, buy some new software, and reboot everything.  Break it down – back up your data, bring it in in its components rather than as a...
"If we had some kind of earthquake or something here, which we certainly had our fair share of over the last year, it would have been quite devastating particularly on the technical side where all of our customer records and accounting information is.  It would have been quite a devastating loss.  Now, because of CMIT Solutions, we're in a position to be able to rebound from that...
"Jeremy and CMIT offer the best of both worlds.  Jeremy is a real person, he has a name, and we know him.  He's a guy you can actually talk to.  This is not some anonymous off-shore help desk.  By the same token, Jeremy has the national reach of CMIT to back him up.  He has the ability to do off-site monitoring of your system.  We have a very consumer oriented...
"I can't think of any business issues we've had that [CMIT hasn't] been able to cover.  I think they probably have provided above and beyond service to what I would have expected, and I think I made a comment to them about a year ago that I felt like we weren't paying them enough. The service that CMIT is providing us and the level of oversight over all of our systems and new technology -...
"Before CMIT, we were in such a fog to just survive the day that we couldn't really move forward and be as effective as we needed to be.  We needed to get out of that environment, and CMIT helped us get out of that environment.  It is almost as if they put a bubble around us to protect us and make us more effective.   "
"CMIT is helping us "mint" more money.  CMIT came on board with all new computers on May 24th.  After they installed the computers, it was an overnight success.  The very next day after the computers were installed, we saw a 20% spike in sales.  In June, we still saw a big increase, and the reason why that increase is there is thanks to CMIT. I called my call-center manager...

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