CMIT Solutions of Hickory

CMIT Solutions of Hickory is the small business IT support and IT services company for for Statesville, Morganton, Conover, Newton, Catawba, Claremont, Hickory, and Hildebran.

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828-358-0400

Bruce Felkins

A husband and father of four, Bruce Felkins is a Hickory resident of 14 years and, as an IT professional, he brings over 23 years of experience advising companies about technological solutions for business needs.  With his background as a PMI certified project manager, he brings solid experience providing IT project consulting, custom development and implementation of enterprise solutions and, as a senior manager for IBM since 1995, managed solutions for clients in all industry sectors. 

After spending too much time away from his home for IBM in recent years, Bruce has decided to open CMIT Solutions of Hickory and focus his professional efforts in his community where he can help play a role in improving the area’s economy.  By offering enterprise level solutions to small businesses, Bruce is able to help local businesses improve their data security, IT stability and employee productivity,  In addition to the professionalism and expertise he brings to his clients, he  also believes in:

  1. a foundation based on character and integrity as the only way to conduct business,
  2. a passionate commitment to his clients that enables the best possible results,
  3. continuous personal growth and professional improvement as key to great service,
  4. a devotion to faith, family and community as a cornerstone to all he does,
  5. a spirit of fun and a sense of humor that is essential to success and
  6. an acknowledgement that it is an awesome privilege and responsibility to assist his clients in running their business.

CMIT Solutions, Inc. is a nationwide provider of information technology (IT) services and solutions for small and mid-sized businesses (SMB).  With more than 800 consultants and technicians, CMIT has expertise in nearly all technologies and industries.  Founded in 1996 in Austin, TX, CMIT Solution, Inc. has grown into the leading IT solution provider for the SMB market.  With over 10 years of experience and strong industry partnerships, CMIT offers enterprise-level services and products that were previously unavailable to the SMB sector.

We strive to be the company that best understands and delivers the highest value via information technology services for small and mid-sized businesses in Hickory and surrounding area. 

  • Thursday, April 10, 2014

    Microsoft isn’t relenting on its plan to end security updates for Windows XP on April 8, even though it appears that hundreds of thousands of XP PCs will be left vulnerable to hackers.

  • Thursday, April 10, 2014

    GRAND RAPIDS, MI — The death knell for one of the most popular computer operating systems in the world is just days away.

  • Thursday, April 10, 2014

    Cheryl Nelan was enjoying a prosperous corporate career, but wanted a change.

    After 11 years at Eastman Kodak Co. and two-and-a-half more with an elearning firm, Nelan bought into a tech-support business. She opened a local franchise of CMIT Solutions, an IT service provider for small- to midsize businesses. Nelan, a Penfield resident, now oversees a staff of six.

  • Thursday, April 10, 2014

    The end is near for Windows XP.

    Starting tomorrow, April 8, Microsoft Corp. will no longer provide upgrades or support for its Windows XP operating system that came out in October 2001.

  • Thursday, April 10, 2014

    After April 8, Microsoft is pulling the plug on technical support for Windows XP, the highly popular operating system that debuted 12 years ago.

  • Thursday, April 10, 2014

    If you're running Windows XP at home or at your business Wednesday, April 9, is an important day – and not necessarily a positive one.

  • Thursday, January 23, 2014

     

    With the economy improving, firms get set to hire talent and invest in information technology.

  • Tuesday, December 3, 2013

    The nation’s leading provider of information technology (IT) services to the small and medium-sized business (SMB) community opened a new office on Daniel Island this fall. Local business owners and management now have an in-town trusted IT service provider backed by a nationwide support system to provide flat-rate, round-the-clock maintenance and monitoring solutions.

  • Thursday, November 21, 2013

    Information technology is essential to every business whether it is a one-man operation or a Fortune 500 company.

    As larger companies know, an IT staff is necessary to keep the day-to-day operations running efficiently.

    Technology is as important to smaller businesses, but often hiring even one full-time IT professional is too costly.

    Dan L. Canton, 48, of Exeter Township has a solution.

    Canton recently bought an IT franchise, CMIT Solutions of Reading.

  • Tuesday, November 19, 2013

    Congress extended bonus depreciation and more robust Section 179 expensing through year-end 2013 as part of last January’s fiscal cliff deal, and now as the deadline is approaching, small business owners are looking anew at capital purchases. If you’re on the border line of whether you’re going to make some capital asset acquisition this year or next, you might want to accelerate it into this year.

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"CMIT has provided us with a system that allows us to access our data, and we can actually look at it and see that that data is there. It's a fantastic system! It allows us to get focused on the things that we need to focus on instead of worrying about our data and computer systems. We're able to move forward with our company projects and things that we need to do.   "
"So at one point in history, your backup may be reliable and up-to-date, but with the information being so critical and with it changing literally thousands of times a day, having that backup through the Guardian system, almost a minute-by-minute backup, makes me feel very confident that the information, if we ever had a disaster here, if we had a fire, a tornado, or something of that disastrous...
"Guardian protects us if our server is stolen or breaks down or has some malfunction that actually halts business.  The BDR can serve as an interim server.  It can actually replace the server that we have now, so, therefore, we don’t have any down time; we can just come in and resume business as if nothing had ever happened. "
"We get so busy around here that a lot of times no news is good news.  Since we started working with CMIT Solutions, I'm not getting people running in saying "hey, this broke down" [...]  I'm getting a lot of fewer complaints about spam, and we haven't had to deal with our email breaking down the way it used to.  We now know where to go for things and that is CMIT Solutions....
"So what Jim (CMIT) did was he came in and he evaluated our system, worked with it for a short period of time, and then made a recommendation.  And of course the recommendation was a bit hard to swallow because it was, “Get a real server, buy some new software, and reboot everything.  Break it down – back up your data, bring it in in its components rather than as a...
"If we had some kind of earthquake or something here, which we certainly had our fair share of over the last year, it would have been quite devastating particularly on the technical side where all of our customer records and accounting information is.  It would have been quite a devastating loss.  Now, because of CMIT Solutions, we're in a position to be able to rebound from that...
"Jeremy and CMIT offer the best of both worlds.  Jeremy is a real person, he has a name, and we know him.  He's a guy you can actually talk to.  This is not some anonymous off-shore help desk.  By the same token, Jeremy has the national reach of CMIT to back him up.  He has the ability to do off-site monitoring of your system.  We have a very consumer oriented...
"I can't think of any business issues we've had that [CMIT hasn't] been able to cover.  I think they probably have provided above and beyond service to what I would have expected, and I think I made a comment to them about a year ago that I felt like we weren't paying them enough. The service that CMIT is providing us and the level of oversight over all of our systems and new technology -...
"Before CMIT, we were in such a fog to just survive the day that we couldn't really move forward and be as effective as we needed to be.  We needed to get out of that environment, and CMIT helped us get out of that environment.  It is almost as if they put a bubble around us to protect us and make us more effective.   "
"CMIT is helping us "mint" more money.  CMIT came on board with all new computers on May 24th.  After they installed the computers, it was an overnight success.  The very next day after the computers were installed, we saw a 20% spike in sales.  In June, we still saw a big increase, and the reason why that increase is there is thanks to CMIT. I called my call-center manager...

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