CMIT Solutions of Greater Palo Alto

CMIT Solutions of Greater Palo Alto is the small business IT support and IT services company for Atherton, Redwood City, Menlo Park, Palo Alto, and East Palo Alto.

Make this my location

Call CMIT Solutions of Greater Palo Alto Today!

650.403.2050

KBID: 
12188
CC: 
cmitpaloalto
Google Code: 
UA-6825787-1
Todd & Maitjian Welke

Information is one of your biggest business assets. You need an information technology partner who understands that.

You need someone who believes information technology systems are more than just a bundle of wires and blinking lights: they're the heart and soul of your business.

That doesn't mean they can't be a hassle, though. It can be daunting and frustrating to worry about whether your systems are secure, efficient, and effective when you're busy attending to all the other needs of your small or mid-sized organization.

That's where we come in. While you're busy running your business, we take care of tech support and so much more -- offering strategic advice, technological expertise, and the kind of insight and partnership you can only get from a trusted advisor.

Whatever your business, we help you achieve your business goals by making technology work for you. We provide IT consulting and computer support services so you no longer have to worry about IT headaches.

CMIT Solutions of Greater Palo Alto provides IT services to businesses in Palo Alto at a fraction of the cost of a full-time IT Manager. We serve the surrounding areas of the Peninsula including Redwood City, Menlo Park, and East Palo Alto. Our goal is to provide you with the best technology infrastructure to increase revenue, security & productivity. We value building long-term relationships and being your trusted advisor to help you with your technology choices as your business evolves. We are dedicated to being "your technology team" so that you can focus on your business while we take care of your technology.

We believe:

  • In a foundation based on character and integrity
  • In a passionate commitment to our clients; all else is secondary
  • In being dedicated to continuous personal growth and professional improvement
  • In being devoted to one another, family, and community
  • That a spirit of fun and a sense of humor are essential
  • In acknowledging this awesome responsibility and privilege to serve others

These values form the very essence on how we build our business on. It drives the way we manage our clients, employees and vendors.

What makes us different? Why should you trust us?

CMIT Solutions of Greater Palo Alto proactively manage our client's computer networks to eliminate many of the headaches and hassles of using computers to run a business. All of our services are fully guaranteed. If you’re not happy with our services for any reason, just call us and we’ll come back onsite to resolve the problem to your complete satisfaction at no additional charge. Our flat rate managed service plan comes with a 60-day no hassle money-back guarantee. We even guarantee our response time within 60 minutes or less. Our competitors can’t even guarantee that they’ll respond at all!

CMIT Solutions is a nationwide provider of information technology (IT) services and solutions for small and mid-sized businesses (SMBs). With more than 800 consultants and technicians, CMIT has expertise in nearly all technologies and industries. Founded in 1996 in Austin, TX, CMIT Solutions, Inc. has grown into the leading IT solution provider for SMBs. With over 10 years of experience and strong industry partnerships, CMIT Solutions is capable of providing enterprise-level services and products that were previously unavailable to the SMB market. We are a local company with the support of a national network behind us. We focus on making your business run better by understanding your business and technology needs.

Associations and Community Involvement:

  • Thursday, July 9, 2009

    July 07, 2009 // Franchising.com // Austin, Texas - Confusion, frustration and disorganization... these are the symptoms of small to mid-size business (SMB) owners who cannot wrap their arms around the information technology (IT) issues they face. In response to the SMB community's ongoing struggle to identify, report and fix technology-related problems, CMIT Solutions today announced the release of CMIT Service Center, the world's first co-managed service desk -- a simple web-interface for submitting issues and tracking progress. 

    Click here to download the full article

  • Wednesday, July 8, 2009

    Cost-conscious businesses that find their IT departments overwhelmed with technology issues might turn to IT services provider CMIT Solutions, which announced the launch of its co-managed service desk.  

    Information technology professional services and products supplier CMIT Solutions announced the launch of what the company claims is the world's first co-managed service desk, the CMIT Service Center, a simple Web interface for submitting issues and tracking progress.  

     Click here to download the full article

  • Wednesday, July 8, 2009

    AUSTIN, Texas --(Business Wire)-- CMIT Solutions has announced the release of a CMIT Service Center, a service desk product that allows companies with in-house information technology (IT) teams to improve the quality, efficiency, and availability of IT support while eliminating the need for extra headcount or multiple vendors.

    "It's a huge step forward for companies with in-house IT staff," says Jeff Connally, president and CEO of CMIT Solutions. "Instead of informally tracking requests for service or processing service requests on the fly, internal IT teams can now set up automated workflow rules to guide the processing and escalation of requests. 

    Click here to download the full article

  • Wednesday, July 1, 2009

    PROVO, Utah and AUSTIN, Texas, July 1 /PRNewswire/ -- eFileCabinet, an innovative global provider of electronic document management systems and CMIT Solutions, a leading provider of IT consulting and support services today announced their strategic reseller partnership. CMIT Solutions has recently added eFileCabinet software to its lineup of service offerings, providing franchise partners the opportunity to offer advanced paperless technology to their customers.

    Click here to download the full article

  • Friday, June 5, 2009

    Your IT staff has been cut in half. You’re in the process of upgrading your server configuration to leverage virtualization and data encryption. You’re comparing proposals from different email management service vendors. And, in the middle of all this action, you get a phone call from someone in payroll who is in a panic because he’s unable to enter his password and can’t access his accounting software. You spend five minutes calming the guy down and another five minutes diagnosing his machine remotely.

    Click here to download the full article

  • Wednesday, June 3, 2009

    Franchisors all over the country are employing IT solutions to maximize profitability and enable their franchisee to operate with greater efficiency. For example,  technology is an essential component to the growing success of Mr. Handyman and Molly Maid franchises, says Todd Recknagel, president and CEO of the Ann Arbor, Michigan-based Mr. Handyman International as well as a Service Brand International board member.  Mr Handyman's proprietary software systems Toolbox.net and Molly Maid's CCS.net make it possible for franchisees o stay organized and deliver excellent customer service.

    Click here to download the full article

  • Monday, May 4, 2009

    Looming Social Security and pensions weren't economically stimulating enough at the Everett home of John and Sue Smythe.

    They started looking around for an investment that would supplement their retirement. Both say they found the franchise opportunity of their dreams.

    "I don't think we ever wanted to retire in the traditional sense," Sue Smythe said. "We both enjoy intellectual stimulation. It keeps us feeling young. And it doesn't feel like we're working. We're doing something that feels good and makes us happy."

    And when they do want to slow down, they'll have a manager run CMIT Solutions, offering information technology services to small- and midsize businesses. On Thursday, they received a Leadership Award from CMIT at a national convention for giving back to the organization and mentoring new franchisees.

    Click here to download the full article

  • Tuesday, April 14, 2009

    Many Americans look to franchising as they TAKE CHARGE of their personal and financial future. These entrepreneurial minded individuals are not waiting for government bailouts or big business solutions; they are eager to join a high quality franchise team and begin to build a future for themselves and their families.

    Click here to download the full article

  • Sunday, April 5, 2009

    After 14 years at Goldman Sachs, Milton Perez foun himself out of a job as a vice president and technical project manager.

    It took 11 months to find a new boss - himself.  he opened CMIT Solutions, an information technology service franchise that works with small businesses.

    Click here to download the full article

  • Monday, March 30, 2009

    Austin makes meteoric rise in rankings of top places for business and more jobs are expected to be created in the near future.

    A new list shows that business in Austin is thriving compared to other hard hit parts of the country. It’s a trend that doesn’t surprise some who do business in the Capital City.

    In their first big release earlier this year, Austin based Twisted Pixel introduced video gamers to "The Maw," an animated character with an endless appetite. Much like the overeating creature, its creators have grown quickly.

    Click here to download the full article


Your regularly scheduled QuickTip has been pre-empted for this important communique from Revolution Headquarters:

Ladies and gentlemen, for far too long, we’ve suffered the tyranny of oppressive manual backups and slow network connections. We’ve endured the pestilence of spam, viruses, and spyware, endangering our data and our sanity.

We’ve had enough, and WE DEMAND...

0

As an IT service provider to small and medium-sized businesses, we see a few common problems among new customers. Whether because of oversight, ignorance, neglect, or user error, the following five issues keep many businesses from achieving their full potential and, at worst, jeopardize a company’s very existence.

  1. Backup and Disaster Recovery (BDR) – A company’s...
0

We had a great response to the recent QuickTip entitled Quickly Prevent Unauthorized Use of Your Computer, where we showed you how to lock your PC using the “Windows Key + L” keyboard command.

Several people asked if there was a similar trick for Apple’s OS X operating system. There...

0

Security breaches of free, web-based email services like Hotmail, Yahoo! Mail, and Gmail are on the rise. Perhaps you’ve experienced the phenomenon yourself. Ever received odd messages or a single hyperlink in an email from someone you know? Spammers use fake return email addresses all the time, but if the return address belongs to an acquaintance of yours, chances are that person’s actual...

0

In past QuickTips, we’ve discussed how the human element is one of the weakest links in IT security. That’s why social engineering is such a well-used tool for hackers. Training and diligence are important safeguards against such external threats, but what about security holes...

0
"For our [clinical research facility], it was better to have a preventive plan in place so that if something did break, we would be ahead of it, and it wouldn’t break instead of waiting for something to happen and then fix it. So, now CMIT is monitoring everything, and we haven’t had any issues so they can catch the problem before it even happens. "
"CMIT is all about peace of mind, and literally, it doesn't cost you anything because you are saving the money on me working on the computer when I'm losing business. In today's economy, you don't want to be late sending bills out, you've got to be out there because if you start falling behind you're going to see the amount of income drop dramatically. So, Greg and CMIT make us look more...
"Whereas our systems were originally only getting backed up on a monthly basis, CMIT was able to come in and now they are automatically backed up to the server. We had a center in the DFW area that did lose everything. They made a phone call to CMIT, and CMIT was able to restore their data within a couple of hours. We’re monitored on a 24/7 basis, so even if there was something that were to...
"The way CMIT does business is just much more suitable for our type of business environment. We have deadlines and critical schedules to meet, and we need to be moving forward at all times. CMIT provides data on a monthly basis, which allows us to look at trends and be proactive with our decisions and our methods for improving our system. Every time my system improves, that means my efficiency...
"CMIT dealt with my local backup needs so that if I just need to get one specific piece of information, they can actually do it remotely from their office and get my people back and going. If I do have a catastrophic disaster that takes my entire building, I have laptops and everything else that I can have up immediately. I can use my web-based information storage and be back up and running...
"We pride ourselves that we are the company that gives instant customer service. We were getting to a point where it was extremely difficult, and we didn't want to lose our customer base. We wanted to also expand. I said, 'I need somebody to do something to allow us to be the company that we started out to be and to continue and to grow.' CMIT has helped us to do just that.   "
"Since partnering with CMIT, I can now not worry about whether or not my computers are working. I've got backups, monitoring, I can get reports, and I know where I'm having risks and threats. I now can rely on my IT people (CMIT) to take care of my IT problems and to keep that IT system up and running in an appropriate manner. That is something before I couldn't rely on. I now have a system!...
"We didn’t initiate offsite backups in the beginning, but with the start of the hurricane season we said, 'OK guys, we now have this wonderful system, but it's not really complete yet.' We're now able to back up our data, it's safely transported and stored offsite, and it’s all HIPAA compliant. And the NAS device can actually work as our server so we can continue to use our systems and do...
"With other IT service providers, we felt that we only got assistance when we requested it, and we normally came up with any ideas for improvements on our system rather than them. I was not impressed with the service, the communication or the end product at that point. Our experience has really set CMIT and Sue and John who run the show for them here apart from the others. They are more...
"We use large aerial imagery that can sometimes be 30 or 40 GB in size. There would be times that I would wait 30 seconds to a minute and a half for an image to appear. CMIT Solutions helped us rehabilitate the computers on hand, put in a network infrastructure, and put in faster switches. Now, it can be instantaneous to 15 seconds for a map to load. I kind of feel like I'm spoiled!   "

Sign up for QuickTips

Sign up for QuickTips

Get our FREE weekly email covering IT tips for your business.

Free Consultation

Free Consultation

Type the characters you see in this picture. (verify using audio)
Type the characters you see in the picture above; if you can't read them, submit the form and a new image will be generated. Not case sensitive.