CMIT Solutions of Greater Palo Alto

CMIT Solutions of Greater Palo Alto is the small business IT support and IT services company for Atherton, Redwood City, Menlo Park, Palo Alto, and East Palo Alto.

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Todd & Maitjian Welke

Information is one of your biggest business assets. You need an information technology partner who understands that.

You need someone who believes information technology systems are more than just a bundle of wires and blinking lights: they're the heart and soul of your business.

That doesn't mean they can't be a hassle, though. It can be daunting and frustrating to worry about whether your systems are secure, efficient, and effective when you're busy attending to all the other needs of your small or mid-sized organization.

That's where we come in. While you're busy running your business, we take care of tech support and so much more -- offering strategic advice, technological expertise, and the kind of insight and partnership you can only get from a trusted advisor.

Whatever your business, we help you achieve your business goals by making technology work for you. We provide IT consulting and computer support services so you no longer have to worry about IT headaches.

CMIT Solutions of Greater Palo Alto provides IT services to businesses in Palo Alto at a fraction of the cost of a full-time IT Manager. We serve the surrounding areas of the Peninsula including Redwood City, Menlo Park, and East Palo Alto. Our goal is to provide you with the best technology infrastructure to increase revenue, security & productivity. We value building long-term relationships and being your trusted advisor to help you with your technology choices as your business evolves. We are dedicated to being "your technology team" so that you can focus on your business while we take care of your technology.

We believe:

  • In a foundation based on character and integrity
  • In a passionate commitment to our clients; all else is secondary
  • In being dedicated to continuous personal growth and professional improvement
  • In being devoted to one another, family, and community
  • That a spirit of fun and a sense of humor are essential
  • In acknowledging this awesome responsibility and privilege to serve others

These values form the very essence on how we build our business on. It drives the way we manage our clients, employees and vendors.

What makes us different? Why should you trust us?

CMIT Solutions of Greater Palo Alto proactively manage our client's computer networks to eliminate many of the headaches and hassles of using computers to run a business. All of our services are fully guaranteed. If you’re not happy with our services for any reason, just call us and we’ll come back onsite to resolve the problem to your complete satisfaction at no additional charge. Our flat rate managed service plan comes with a 60-day no hassle money-back guarantee. We even guarantee our response time within 60 minutes or less. Our competitors can’t even guarantee that they’ll respond at all!

CMIT Solutions is a nationwide provider of information technology (IT) services and solutions for small and mid-sized businesses (SMBs). With more than 800 consultants and technicians, CMIT has expertise in nearly all technologies and industries. Founded in 1996 in Austin, TX, CMIT Solutions, Inc. has grown into the leading IT solution provider for SMBs. With over 10 years of experience and strong industry partnerships, CMIT Solutions is capable of providing enterprise-level services and products that were previously unavailable to the SMB market. We are a local company with the support of a national network behind us. We focus on making your business run better by understanding your business and technology needs.

Associations and Community Involvement:

  • Sunday, May 2, 2010

    This interview is part of ITworld's regular "How I Got Here" series which focuses on the career path of successful IT professionals. Paul Okura has successfully navigated two cultures throughout his longcareer in finance, moving deftly between Japan and the United States. 

    Starting out with a Bachelor of Fine Arts from NYU, Paul didn't exactly have the traditional background to become a banker, but the presentation skills he learned while studying film and television in school contributed to his success in finance.  

     Click here to download the full article

  • Wednesday, April 21, 2010

    The American Council of Engineering Companies of Colorado: Phil and Debi Bush of CMIT Solutions of Denver announced the winner of the "Colorado Technology Makeover" at April 14's Business Before Hours event hosted by the Greater Glendale Chamber of Commerce.

    Marilen Reimer, the executive director of The American Council of Engineering Companies of Colorado, accepted the award on behalf of the company.

     Click here to download the full article

  • Friday, April 2, 2010

    When IT engineer Susan Bateman worked as a project manager for IBM, she noticed that, during conference calls, a member of her technical team from IBM India always called her "Sir."

    After the third time it happened, she asked, "Last summer when you worked with me in Boulder, did you think I was a man?" He answered "Oh, no, Susan! It's just that I've never had a lady boss before."

    Click here to download the full article

  • Thursday, March 25, 2010

    Hotel Wi-Fi is counterintuitive: Low-budget spots tend to offer it free of charge, while luxury resorts charge an arm and a leg. But that may soon change as customers start demanding free wireless as a basic human right.

    In 2010, travelers have come to expect a few complimentary amenities when they check into their rooms. And as travelers look to stay connected on the road, reliable high-speed Internet access is increasingly on the short list of hotel necessities - especially wireless access, or Wi-Fi.

     Click here to download the full article

  • Thursday, March 25, 2010

    Predicting small business trends -- especially small business computing trends -- is a tricky proposition at best. It helps to get a dose of reality from people who use technology to run their business every day. Never one to work in a vacuum, Laurie McCabe, a principal at the SMB Group, spent the day with more than 500 small business owners at the 2010 Small Business Technology Summit. Here's her take on the experience.

    Click here to download the full article

  • Friday, March 5, 2010

    TECH MAKEOVER: CMIT Solutions of Denver is offering a custom technology makeover, worth up to $55,200, to one lucky small business.

    "I've been wanting to do this for a couple of years, because I've seen the need in the small business market to make something available like this," says Debi Bush, chief marketing officer. "Businesses that even are doing well may not want to upgrade all kinds of technology because of the cash-flow issue."

    Click here to download the full article

  • Tuesday, March 2, 2010

    Soon after BCLA relocated its offices in late 2008, Len Farias paid a visit. IE March of 2007, he hadestablished "CMIT Solutions of South Brevard" to provide top quality information technology services to small and mid-sized businesses in Brevard. In a marketplace flooded with IT companies, CMIT stands out by offering the personalized attention of a local service with all the support of a national network.

    Click here to download the full article

  • Friday, January 29, 2010

    Spotlighting businesses in Boulder and Broomfield counties

    Business: CMIT Solutions of Boulder East-Broomfield

    Number of Employees: Four

    Click here to download the full article

  • Friday, November 20, 2009

    Cyberstalking isn't just for criminals. A local company that provides computer services recently used technology to send police to knock on the door of someone using a computer that had been stolen from a Folsom insurance office.  The information provided by CMIT Solutions of Sacramento led to an arrest and the recovery of a computer taken May 31 from Prowest Insurance Services Inc.

    Click here to download the full article

  • Thursday, October 29, 2009

    Rich Szymanski admitted his decision to take his career in a new direction probably couldn't have happened at a worse time, coming as it did 18 months ago with the economy tanking and clients suspending plans for software upgrades.

    But now, having chosen the franchise business route, he's broadened his knowledge of the constantly changing information technology field and sports a growing base of clients in need of technical support and advice.

    Click here to download the full article





"For our [clinical research facility], it was better to have a preventive plan in place so that if something did break, we would be ahead of it, and it wouldn’t break instead of waiting for something to happen and then fix it. So, now CMIT is monitoring everything, and we haven’t had any issues so they can catch the problem before it even happens. "
"CMIT is all about peace of mind, and literally, it doesn't cost you anything because you are saving the money on me working on the computer when I'm losing business. In today's economy, you don't want to be late sending bills out, you've got to be out there because if you start falling behind you're going to see the amount of income drop dramatically. So, Greg and CMIT make us look more...
"Whereas our systems were originally only getting backed up on a monthly basis, CMIT was able to come in and now they are automatically backed up to the server. We had a center in the DFW area that did lose everything. They made a phone call to CMIT, and CMIT was able to restore their data within a couple of hours. We’re monitored on a 24/7 basis, so even if there was something that were to...
"The way CMIT does business is just much more suitable for our type of business environment. We have deadlines and critical schedules to meet, and we need to be moving forward at all times. CMIT provides data on a monthly basis, which allows us to look at trends and be proactive with our decisions and our methods for improving our system. Every time my system improves, that means my efficiency...
"CMIT dealt with my local backup needs so that if I just need to get one specific piece of information, they can actually do it remotely from their office and get my people back and going. If I do have a catastrophic disaster that takes my entire building, I have laptops and everything else that I can have up immediately. I can use my web-based information storage and be back up and running...
"We pride ourselves that we are the company that gives instant customer service. We were getting to a point where it was extremely difficult, and we didn't want to lose our customer base. We wanted to also expand. I said, 'I need somebody to do something to allow us to be the company that we started out to be and to continue and to grow.' CMIT has helped us to do just that.   "
"Since partnering with CMIT, I can now not worry about whether or not my computers are working. I've got backups, monitoring, I can get reports, and I know where I'm having risks and threats. I now can rely on my IT people (CMIT) to take care of my IT problems and to keep that IT system up and running in an appropriate manner. That is something before I couldn't rely on. I now have a system!...
"We didn’t initiate offsite backups in the beginning, but with the start of the hurricane season we said, 'OK guys, we now have this wonderful system, but it's not really complete yet.' We're now able to back up our data, it's safely transported and stored offsite, and it’s all HIPAA compliant. And the NAS device can actually work as our server so we can continue to use our systems and do...
"With other IT service providers, we felt that we only got assistance when we requested it, and we normally came up with any ideas for improvements on our system rather than them. I was not impressed with the service, the communication or the end product at that point. Our experience has really set CMIT and Sue and John who run the show for them here apart from the others. They are more...
"We use large aerial imagery that can sometimes be 30 or 40 GB in size. There would be times that I would wait 30 seconds to a minute and a half for an image to appear. CMIT Solutions helped us rehabilitate the computers on hand, put in a network infrastructure, and put in faster switches. Now, it can be instantaneous to 15 seconds for a map to load. I kind of feel like I'm spoiled!   "

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