CMIT Solutions of Fort Worth Downtown

CMIT Solutions is the small business IT support and IT services company for Forth Worth Downtown and Benbrook.

 

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Shirley Peterson

 

Shirley Peterson – Your Technology Partner

  • Invested in your success
  • A decade in computer training and support
  • 20 years as a small-business owner and entrepreneur

Fort Worth executives know Shirley Peterson for her unique ability to solve complex IT problems while keeping their costs down and systems up.

Since opening in Fort Worth in 1999, Shirley has built her business on the principles of honesty, integrity, loyalty and trust, and takes seriously the security and safety of her clients’ systems. Along the way, she has earned the trust of numerous business owners – ranging from accountants and doctors to insurance agencies and construction companies – who value her listening skills, availability and hands-on leadership.

Having owned and operated several successful companies of her own, Shirley understands the challenges facing small- and medium-size businesses and how to harness the power of technology to help them grow. Indeed, Shirley has assisted many clients in employing the technological tools necessary to expand from modest startups to substantial enterprises.

Shirley leads a skilled team dedicated to standing by clients every inch of the way in their paths to success and to providing:

  • Dependable network support
  • Advice for staying technologically current and competitive
  • And great deals on computers, hardware and software.

As a CMIT franchisee, Shirley has been honored by CMIT Solutions headquarters with the Outstanding Achievement Award in 2004, the Peak Performance Award in 2007, and the April Franchisee of the Month Award in 2008.

We’ve received more than a few user complaints about odd behaviors in Adobe Reader X, the PDF viewer from Adobe, Inc. Problems range from the program crashing while attempting to print, to inordinately slow load times.

If you’re experiencing problems with Reader X, make sure you have upgraded to the latest...

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Most Windows power-users will tell you that the key to speed is to forego the point-and-click of a mouse in favor of keyboard shortcuts. We’ve covered shortcuts using the Windows key, but this week’s QuickTip focuses on shortcuts to help you quickly navigate the file tree in Windows Explorer, the...

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CMIT is nation’s first MSP to offer patch management service that small businesses need

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SMBs can’t afford to lose their data, and mobility opens the doors for multiple security risks

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"Whereas our systems were originally only getting backed up on a monthly basis, CMIT was able to come in and now they are automatically backed up to the server. We had a center in the DFW area that did lose everything. They made a phone call to CMIT, and CMIT was able to restore their data within a couple of hours. We’re monitored on a 24/7 basis, so even if there was something that were to...
"CMIT is all about peace of mind, and literally, it doesn't cost you anything because you are saving the money on me working on the computer when I'm losing business. In today's economy, you don't want to be late sending bills out, you've got to be out there because if you start falling behind you're going to see the amount of income drop dramatically. So, Greg and CMIT make us look more...
"Whereas our systems were originally only getting backed up on a monthly basis, CMIT was able to come in and now they are automatically backed up to the server. We had a center in the DFW area that did lose everything. They made a phone call to CMIT, and CMIT was able to restore their data within a couple of hours. We’re monitored on a 24/7 basis, so even if there was something that were to...
"The way CMIT does business is just much more suitable for our type of business environment. We have deadlines and critical schedules to meet, and we need to be moving forward at all times. CMIT provides data on a monthly basis, which allows us to look at trends and be proactive with our decisions and our methods for improving our system. Every time my system improves, that means my efficiency...
"CMIT dealt with my local backup needs so that if I just need to get one specific piece of information, they can actually do it remotely from their office and get my people back and going. If I do have a catastrophic disaster that takes my entire building, I have laptops and everything else that I can have up immediately. I can use my web-based information storage and be back up and running...
"We pride ourselves that we are the company that gives instant customer service. We were getting to a point where it was extremely difficult, and we didn't want to lose our customer base. We wanted to also expand. I said, 'I need somebody to do something to allow us to be the company that we started out to be and to continue and to grow.' CMIT has helped us to do just that.   "
"Since partnering with CMIT, I can now not worry about whether or not my computers are working. I've got backups, monitoring, I can get reports, and I know where I'm having risks and threats. I now can rely on my IT people (CMIT) to take care of my IT problems and to keep that IT system up and running in an appropriate manner. That is something before I couldn't rely on. I now have a system!...
"We didn’t initiate offsite backups in the beginning, but with the start of the hurricane season we said, 'OK guys, we now have this wonderful system, but it's not really complete yet.' We're now able to back up our data, it's safely transported and stored offsite, and it’s all HIPAA compliant. And the NAS device can actually work as our server so we can continue to use our systems and do...
"With other IT service providers, we felt that we only got assistance when we requested it, and we normally came up with any ideas for improvements on our system rather than them. I was not impressed with the service, the communication or the end product at that point. Our experience has really set CMIT and Sue and John who run the show for them here apart from the others. They are more...
"We use large aerial imagery that can sometimes be 30 or 40 GB in size. There would be times that I would wait 30 seconds to a minute and a half for an image to appear. CMIT Solutions helped us rehabilitate the computers on hand, put in a network infrastructure, and put in faster switches. Now, it can be instantaneous to 15 seconds for a map to load. I kind of feel like I'm spoiled!   "

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