Thanks to CMIT and their Marathon service they provide, the entire burden of computer support has been taken off my back, and I don't have to worry about security threats or downtime. Now we are getting regular Microsoft updates, virus updates, spyware is being scanned and removed, the temporary files are getting cleaned up, and our backups are being taken care of. It's really helped speed up our network, our programs run better, and we don't have the recurring problems that we had in the past. It's really rare to find an IT support company that caters to the small business owner like me. But with CMIT being a franchise, they have the support, knowledge and sophistication of a large company, but the personal attention you get from a small local company. You would think Kevin, who is my main point of contact at CMIT, doesn't have any other customers because he's always available when I need him and he's never told me he can't get something done. I would highly recommend them to anyone.
Craig Williams - President, JSW Insurance
The biggest reason I use CMIT is for the peace of mind they give me. Their Marathon service automatically monitors our servers, the logs, and the health of our network 24/7/365 to make sure everything is running properly and to make sure lower-level maintenance on the network is getting done. Plus, there is a live person behind that service that alerts me to anything that isn't right, and gives me the option to fix it myself or have them fix it. In most cases, it's worth paying them to do this instead of pulling me away from a more critical project or task, but their flexibility is greatly appreciated. This allows me to focus my time on more strategic projects that help our organization fulfill on our promises to our members. It also prevents unexpected emergencies from arising with our users, which alleviates my stress levels and the worry that something isn't being taken care of. Their technicians are top-notch professionals that have really taken the time to learn about our business and our network. They offer me a valuable knowledge resource that saves me an incredible amount of time and money in implementing critical projects. I attribute a lot of my personal success and the organization's success to them.
Don Oliver - IT Manager, California Building Industry Assoc.
As a customer of CMIT Solutions, I have found them to be extremely reliable and professional. I began working with CMIT in November of 2004, with the completion of a technology assessment. The assessment report allowed me to better understand my current IT situation, and plan for the future. A number of the recommendations that were made have been implemented. I also appreciate the responsiveness of the CMIT staff, to solving numerous hardware and software problems that arise. When there is something I can't fix, a phone call is all it takes. [CMIT] has been a great resource to our business. They are friendly, knowledgeable, and responsive. Even if they do not have the answer to a problem I might have, they go out of their way to find a resource that does. I am very comfortable in recommending CMIT Solutions to other business associates.
Russell Schwartz - Executive Director, Spring Meadows
I have been using [CMIT Solutions] services for several months and couldn't be happier. [My trainer] is through, knowledgeable and best of all, a good instructor. He allows me to navigate through the exercises rather than take over the keyboard himself. His explanations are clear and his manner is extremely professional. I intend to continue using [CMIT Solutions] in the near and far future and am happy to recommend them.
Kathi Gernat - President, Professional Interiors
