We are not big enough to need a full-time IT person, and I doubt we could hire somebody on a part-time basis who would be as knowledgeable and available as CMIT Solutions. Partnering with CMIT just makes sense logistically and financially....I most value CMIT Solutions' willingness to be a hands-on partner, both in working with users at their work stations and in helping us plan and prepare technologically for the next several years.....I really do feel like CMIT Solutions of Downtown Austin is our IT partner and not just someone we pay money to. I have been nothing but impressed with them. From Theresa Jones as the owner, to their brand new person who just came into our office today - they have all been impressive and professional and taken care of us"
Angie Adams - VP Finance and Operations, Big Brothers Big Sisters of Central Texas
The biggest reason I use CMIT is for the peace of mind they give me. Their Marathon service automatically monitors our servers, the logs, and the health of our network 24/7/365 to make sure everything is running properly and to make sure lower-level maintenance on the network is getting done. Plus, there is a live person behind that service that alerts me to anything that isn't right, and gives me the option to fix it myself or have them fix it. In most cases, it's worth paying them to do this instead of pulling me away from a more critical project or task, but their flexibility is greatly appreciated. This allows me to focus my time on more strategic projects that help our organization fulfill on our promises to our members. It also prevents unexpected emergencies from arising with our users, which alleviates my stress levels and the worry that something isn't being taken care of. Their technicians are top-notch professionals that have really taken the time to learn about our business and our network. They offer me a valuable knowledge resource that saves me an incredible amount of time and money in implementing critical projects. I attribute a lot of my personal success and the organization's success to them.
Don Oliver - IT Manager, California Building Industry Assoc.
Using CMIT, and utilizing the expertise of your team is a bit like suffering with some sort of illness with undiagnosed symptoms then finally finding a doctor who can help! Thank you.
Anita Thomas - Owner, Binding Plus
I have been using [CMIT Solutions] services for several months and couldn't be happier. [My trainer] is through, knowledgeable and best of all, a good instructor. He allows me to navigate through the exercises rather than take over the keyboard himself. His explanations are clear and his manner is extremely professional. I intend to continue using [CMIT Solutions] in the near and far future and am happy to recommend them.
Kathi Gernat - President, Professional Interiors
Thanks very much for bailing me out of a near disaster with my computer yesterday. The last time my computer crashed, it took five weeks for the "computer specialists" to get my business up and running again, and I was unable to post any services or bill for more than a month! Thanks to your efforts, we are back up and running after only minimal down time and little impact on my business. I would highly recommend you to anyone in need of help with their computer problems.
Dr. Paul Moyse - Chiropractor, Dr. Paul Moyse, D.C.
