CMIT Solutions of Everett

CMIT Solutions of Everett is the small business IT support and IT services firm for Everett, Mukilteo, Lake Stevens, Marysville, and Arlington.

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425.374.2436

KBID: 
6438
CC: 
cmit
Google Code: 
UA-2241482-1
IT Solutions for Small Business

CMIT Solutions provides IT services for small business – security, trouble-shooting, special projects, installations, networking, online backups, disaster recovery, and more – all things necessary to ensure you have a safe and stable networking environment.


Completely Managed IT

For businesses with 5 to 125 computers, CMIT offers a managed service plan for a flat monthly fee. Sleep well at night knowing your computers are monitored 24/7 for issues that may cause glitches or downtime. CMIT's Network Operations Center is staffed 24/7 with certified technicians to alert us of problems with your systems that may be brewing in the background, enabling us to address issues proactively before they cause downtime during the work day. Regular maintenance performed on a schedule that works for you ensures your systems run at optimal performance all the time, resulting in smooth operations and improved productivity for you and your staff. Stay up. Stay running. Stay protected. No matter what.


IT Projects

Companies that have an IT department or IT staff occassionally need help with IT projects as they come along. CMIT employs experienced certified technicians with a broad range of skill sets and knowledge. Enjoy the option of using CMIT as a resource when the need arises. Engage CMIT to lend a hand with those IT projects and get them deployed in a timely manner. We can also help you define and plan the project if more advanced skills are needed. Complement your IT staff with the advanced knowledge and skills available at CMIT.


IT Consulting

Increasingly complex technologies pose challenges for business owners trying to make the right decisions about their IT. Recent advances in cloud computing and mobility applications prompt an array of new questions for today's small business owner.

  • Should you upgrade that old server or not?
  • Should you move to the cloud?
  • What is the best solution for your needs?
  • What is the most cost effective direction for the future?
  • Should you get a hosted or on-premise VoIP phone system?
  • What is Unified Communications and does your business need it?
  • How do you make the best use of tablets and smart phones in your business?

CMIT can guide you through the maze of options to arrive at the best solutions for your business. Our seasoned consultants know what is new and exciting on the technology horizon, but also understand that the latest and greatest may not be the best solution for your business. Make the right technology decisions with the guidance of a CMIT Trusted Advisor at your side. Call today and get knowledgeable advice about the right technology for your business.


IT Support

Productivity is heavily impacted when users have trouble with their computers. CMIT guarantees a 1 hour response to phone calls. Get the same level of IT support enjoyed by large enterprises, but at a price small businesses can afford. Use technology to improve productivity and help your business grow. Call today to see what CMIT can do for your business.


Business Continuity

CMIT knows which technologies need to be functional in order for your business to operate. We have developed a 3-pronged approach to ensure your email continues to work regardless of whatever disaster comes your way, and we guarantee your servers will be back up and running within 48 hours.


IT Services We Provide

For a complete overview of all the services we provide, go here

  • IT Solutions
  • IT Services
  • IT Consulting
  • IT Support
  • Computer Network Services
  • Network Security
  • Data Backup
  • Data Recovery
  • Managed IT Services
  • Cloud Computing
  • Disaster Recovery
  • Business Continuity
  • VoIP Phone Systems
  • Unified Communications
  • IT Projects
  • Anti-Virus
  • Anti-Spam
  • Help Desk Software
  • Hosted Exchange
  • Email Archiving
  • Email Encryption
  • Hardware
  • Software
  • Networking Equipment
  • Infrastructure Design
  • Infrastructure Support

Everett Couple Finds Perfect Business Fit

By Kristi O'Harran, Herald Columnist, May 4, 2009

Sue and John Smythe of Everett run the local CMIT franchise to help carry them through retirement. When they were looking at their economic future back in 2005, Social Security and pensions weren't economically stimulating enough for their comfort level. They started looking around for an investment that would supplement their retirement. Both say they found the franchise opportunity of their dreams.

"I don't think we ever wanted to retire in the traditional sense," Sue Smythe said. "We both enjoy intellectual stimulation. It keeps us feeling young. And it doesn't feel like we're working. We're doing something that feels good and makes us happy."

And when they do want to slow down, they'll have a manager run CMIT Solutions, offering information technology services to small- and midsize businesses. On Thursday, they received a Leadership Award from CMIT at a national convention for giving back to the organization and mentoring new franchisees.

John Smythe, 64, said he was a typical 21-year-old when he was drafted into the U.S. Army in 1965. "I was just kind of rolling through life and not really giving it that much thought," he said. "The Army was a good experience." Raised in the Bronx, N.Y., he spent two years with a helicopter unit in Germany. "I learned in the service that others depend upon you. You have to be reliable and organized."

Smythe attended college in New York after the service. After graduating, he became a stockbroker and owned a bookstore and nightclub. In the mid-1980s, he met and married Sue. Sue Smythe, 60, said they moved to Everett from New Jersey during the recession in 1991. They vacationed here and loved it, she said.

Three years ago, the couple decided to supplement their income. Sue Smythe had a background in information technology. They opened CMIT Solutions, which seemed like a good fit. It was. They have more than 100 clients and a handful of employees. They do work for the Lake Stevens Sewer District, said the district's manager, Darwin Smith.

"Since partnering with CMIT, I can now not worry about whether or not my computers are working," Smith said. "I now can rely on my IT people (CMIT) to take care of my IT problems and to keep our system up and running in an appropriate manner. That is something before I couldn't rely on."

In the current recession, they have helped some clients downsize, Sue Smythe said, but canceling IT service would be like disconnecting the phone. "Computers need attention," Sue Smythe said. "You have to keep some semblance of service as long as you are in business."

And how long will the couple work through retirement? They eagerly see no end in sight to their earning years. Both said they hope to add more employees and serve more clients this year. For fun, she reads and he runs. "But most of our time is split between the grandkids and the business, which we love," Sue Smythe said.

We have the highest respect and affection for our employees. We are a tight group - like a family - and we function as a team. We are very proud of our employees' accomplishments and capabilities, and trust you will be very happy with the work they do for you, our clients.

Chip Shafer - IT Manager

Chip is an accomplished IT Professional with demonstrated success implementing strategic IT initiatives that improve business functionality with positive impacts on the bottom line. He is a skilled project manager with proven ability to lead and motivate teams to maximize productivity. 

Jeff Jermulowske - Regional Sales Manager

Jeff knows everyone, and I mean everyone. Accomplished at lead generation and sales, Jeff does a great job evangelizing for CMIT and the benefits we bring to businesses throughout the Puget Sound region.

Matt Stewart - Senior Consultant

It is difficult to find a more talented engineer than Matt. He has an uncanny ability to intuitively go directly to the crux of any problem or issue. With an incredibly fast learning curve and powers of deduction, it takes little explanation for Matt to fully understand all aspects of a system, network or project. We rely on Matt to point the way on all things that are technically complex.

Jon Roush - Network/Systems Engineer

Jon has been involved in all phases of IT, from NOC operations, WAN/LAN creation and management, System/Network administration, Help Desk, Customer Service, to growth planning, budget creation, and project management.

Jeff Burger - Network Engineer

Jeff has over 7 years of experience in the IT field including Help Desk Analyst (certified), Application Support, Systems Analyst, and Help Desk Coordinator. Jeff provides a valuable service to our engineers and clients by making sure that tasks get done and nothing falls through the cracks. We appreciate Jeff's contributions to our team.

Network Operations Center (NOC)

In addition to our local staff, we rely on the 180 certified technicians at the franchise system's Network Operations Center. By monitoring all the machines we manage for our clients, the NOC is quick to let us know when something is amiss or a problem is brewing. At that point we can either authorize the NOC to resolve the problem or we can take care of it ourselves. It is this kind of 24/7 support that ensures you have a safe and stable networking environment.

  • Thursday, November 29, 2012

    CMIT Solutions, a provider of information technology services to the small-business community, has plans to open three franchise stores in the Baton Rouge area. The Austin-based company currently has a shop operating in Tickfaw—CMIT Solutions of The Florida Parishes. Jason Gilbreth, a spokesman for CMIT, says each Baton Rouge location could eventually employ 15 workers, while possibly opening operations as a home office. CMIT also has plans to expand into New Orleans. 

  • Tuesday, November 20, 2012

    Technology services company CMIT Solutions Inc. has opened its fourth franchise in Eureka.

    The company has additional franchise offices in Chesterfield, Clayton and St. Charles. CMIT Solutions provides small- to mid-sized companies with IT consulting services and technology solutions.

  • Friday, November 16, 2012

    Steps big and small are needed to prepare, local companies say

    Everyone hopes they won’t have to use a disaster plan, but local small-business owners who have suffered a major loss urge people to develop one nonetheless.

    Susan and Lawrence Crane of The Party Concierge are glad they did some disaster preparation. An Aug. 6 fire started in a neighboring business and consumed The Party Concierge's 40,000-square-foot space, including all of the props and merchandise of the 19-year-old event decor and design business. Their damages are estimated at $5 million.

  • Monday, November 12, 2012

    Like so many business owners, Helen Feng left corporate culture to control her own destiny.

    With a heavy information technology background, Feng selected a CMIT Solutions franchise. Since June 2009, she has been the sole Las Vegas-area franchisee. Soon, she may have some company.

    CMIT Solutions aims to open four or five Las Vegas franchises by the end of 2013.

    "It's an area where we believe there's a void in the market," said Sheri Vandermause, vice president of franchise development.

  • Tuesday, May 1, 2012

    AUSTIN, TX — These days, the viruses and malware that can cripple business computer systems hitch rides on tools virtually every business uses: Adobe PDF and Flash files and JavaScript.

  • Tuesday, April 17, 2012

    Austin Business Journal by Christopher Calnan, Staff Writer

    Date: Tuesday, April 17, 2012, 9:52am CDT

    Austin-based technology services company CMIT Solutions Inc. is opening an office in West Austin.

  • Monday, April 16, 2012

    Technology Veteran John Pullen Offers Managed IT Services to Meet Growing Small Business Demand

    AUSTIN, TX -- (Marketwire) -- 04/16/12 -- John Pullen knows that small and mid-sized businesses of all kinds -- law firms, coffee shops, doctor's offices -- depend on increasingly complex technology, and it's becoming harder for them to handle their own IT needs.

    That's why the longtime technology executive recently opened CMIT Solutions of West Austin to offer managed IT services for small businesses.

  • Tuesday, March 20, 2012

    Bob Reisenbach of CMIT Solutions talks to Talk Exchange Radio about networking. Click here to listen to the broadcast hosted by JoAnn Corso and Jerry L. Woodard.

  • Tuesday, March 20, 2012

    BRIDGEPORT, CT, Mar 20 (MARKET WIRE) --Michael, a sixth-grader at the science, math and technology charter school Park City Prep, was having trouble keeping up with his class.

  • Friday, March 16, 2012

    Sacramento Business Journal Date: Friday, March 16, 2012, 3:00am PDT - Last Modified: Friday, March 16, 2012, 3:00am PDT

Whether due to interruption by a co-worker, technical problems with your computer, inability to focus, or just plain old procrastination, obstacles to your productivity come in many forms. As such, there’s no one easy fix all of them. However, when you find yourself stuck in an unproductive rut, try one of these suggestions to shake things up. Sometimes, merely doing something you don’t...

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To one degree or another, the vast majority of businesses today rely on technology to operate. For those that depend on it, unscheduled downtime of critical network components results in more than inconvenience and frustration. Downtime equals lost profits.

Many business owners don’t fully appreciate the costs associated with technical issues, so let’s see what an hour of server...

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“Lost time is never found again.” – Benjamin Franklin

Often find yourself wondering where all the time goes? Much in the same way that keeping track of expenses reveals where your money goes, keeping tabs on your time can help you make more efficient use of it by identifying waste and opportunities for increased productivity.

But first, you need to a way to track it....

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Your regularly scheduled QuickTip has been pre-empted for this important communique from Revolution Headquarters:

Ladies and gentlemen, for far too long, we’ve suffered the tyranny of oppressive manual backups and slow network connections. We’ve endured the pestilence of spam, viruses, and spyware, endangering our data and our sanity.

We’ve had enough, and WE DEMAND...

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As an IT service provider to small and medium-sized businesses, we see a few common problems among new customers. Whether because of oversight, ignorance, neglect, or user error, the following five issues keep many businesses from achieving their full potential and, at worst, jeopardize a company’s very existence.

  1. Backup and Disaster Recovery (BDR) – A company’s...
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"When CMIT and Armando came in, he explained to me what files to look for in data backups and he showed me that they are being backed up not only on our internal systems but on external systems.  We have a lot of internal backup systems, but if there is a flood or the hurricane which occurred here last tax season, a lot of accounting firms got washed out.  They lost a lot of their...
"I was very scared of having anything go wrong with my computers.  All my financial information for the business is on my computers, all the medical information of every patient I’ve ever taken care of is on the computers, and yes,  it concerned me a lot when I thought about something crashing, or if there is a virus, or if somebody hacks into my system, what liability am I taking on....
"If someone chooses CMIT for an outsourced IT company, they are really going to find someone who has a personal relationship with their business; that they try to understand the culture of their client’s business and do their work to that standard.  We are not just paying them to fix things, we are really working together to improve our business, and they were able to help us create a...
"[You can expect to] find an organization that is genuinely interested in becoming a business partner to a CFO’s business. I think they have very professional employees on staff who understand the issues of technology that must be addressed when configuring somebody’s network. They also have individuals who aren’t so tech savvy that they are not able to speak to the normal user of a...

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