CMIT Solutions of Everett is the small business IT support and IT services firm for Everett, Mukilteo, Lake Stevens, Marysville, Arlington, and the greater Snohomish County area.
CMIT Solutions provides IT services for small business – security, trouble-shooting, special projects, installations, networking, online backups, disaster recovery, and more – all things necessary to ensure you have a safe and stable networking environment.
Completely Managed IT
For businesses with 5 to 125 computers, CMIT offers a managed service plan for a flat monthly fee. Sleep well at night knowing your computers are monitored 24/7 for issues that may cause glitches or downtime. CMIT's Network Operations Center is staffed 24/7 with certified technicians to alert us of problems with your systems that may be brewing in the background, enabling us to address issues proactively before they cause downtime during the work day. Regular maintenance performed on a schedule that works for you ensures your systems run at optimal performance all the time, resulting in smooth operations and improved productivity for you and your staff. Stay up. Stay running. Stay protected. No matter what.
Companies that have an IT department or IT staff occassionally need help with IT projects as they come along. CMIT employs experienced certified technicians with a broad range of skill sets and knowledge. Enjoy the option of using CMIT as a resource when the need arises. Engage CMIT to lend a hand with those IT projects and get them deployed in a timely manner. We can also help you define and plan the project if more advanced skills are needed. Complement your IT staff with the advanced knowledge and skills available at CMIT.
Increasingly complex technologies pose challenges for business owners trying to make the right decisions about their IT. Recent advances in cloud computing and mobility applications prompt an array of new questions for today's small business owner.
CMIT can guide you through the maze of options to arrive at the best solutions for your business. Our seasoned consultants know what is new and exciting on the technology horizon, but also understand that the latest and greatest may not be the best solution for your business. Make the right technology decisions with the guidance of a CMIT Trusted Advisor at your side. Call today and get knowledgeable advice about the right technology for your business.
Productivity is heavily impacted when users have trouble with their computers. CMIT guarantees a 1 hour response to phone calls. Get the same level of IT support enjoyed by large enterprises, but at a price small businesses can afford. Use technology to improve productivity and help your business grow. Call today to see what CMIT can do for your business.
CMIT knows which technologies need to be functional in order for your business to operate. We have developed a 3-pronged approach to ensure your email continues to work regardless of whatever disaster comes your way, and we guarantee your servers will be back up and running within 48 hours.
IT Services We Provide
For a complete overview of all the services we provide, go here
Sue and John Smythe of Everett run the local CMIT franchise to help carry them through retirement. When they were looking at their economic future back in 2005, Social Security and pensions weren't economically stimulating enough for their comfort level. They started looking around for an investment that would supplement their retirement. Both say they found the franchise opportunity of their dreams.
"I don't think we ever wanted to retire in the traditional sense," Sue Smythe said. "We both enjoy intellectual stimulation. It keeps us feeling young. And it doesn't feel like we're working. We're doing something that feels good and makes us happy."
And when they do want to slow down, they'll have a manager run CMIT Solutions, offering information technology services to small- and midsize businesses. On Thursday, they received a Leadership Award from CMIT at a national convention for giving back to the organization and mentoring new franchisees.
John Smythe, 64, said he was a typical 21-year-old when he was drafted into the U.S. Army in 1965. "I was just kind of rolling through life and not really giving it that much thought," he said. "The Army was a good experience." Raised in the Bronx, N.Y., he spent two years with a helicopter unit in Germany. "I learned in the service that others depend upon you. You have to be reliable and organized."
Smythe attended college in New York after the service. After graduating, he became a stockbroker and owned a bookstore and nightclub. In the mid-1980s, he met and married Sue. Sue Smythe, 60, said they moved to Everett from New Jersey during the recession in 1991. They vacationed here and loved it, she said.
Three years ago, the couple decided to supplement their income. Sue Smythe had a background in information technology. They opened CMIT Solutions, which seemed like a good fit. It was. They have more than 100 clients and a handful of employees. They do work for the Lake Stevens Sewer District, said the district's manager, Darwin Smith.
"Since partnering with CMIT, I can now not worry about whether or not my computers are working," Smith said. "I now can rely on my IT people (CMIT) to take care of my IT problems and to keep our system up and running in an appropriate manner. That is something before I couldn't rely on."
In the current recession, they have helped some clients downsize, Sue Smythe said, but canceling IT service would be like disconnecting the phone. "Computers need attention," Sue Smythe said. "You have to keep some semblance of service as long as you are in business."
And how long will the couple work through retirement? They eagerly see no end in sight to their earning years. Both said they hope to add more employees and serve more clients this year. For fun, she reads and he runs. "But most of our time is split between the grandkids and the business, which we love," Sue Smythe said.
We have the highest respect and affection for our employees. We are a tight group - like a family - and we function as a team. We are very proud of our employees' accomplishments and capabilities, and trust you will be very happy with the work they do for you, our clients.
Demetrius is an accomplished IT Professional with demonstrated success implementing strategic IT initiatives that improve business functionality with positive impacts on the bottom line. He is a skilled project manager with proven ability to lead and motivate teams to maximize productivity.
Dave knows everyone, and I mean everyone. Accomplished at lead generation and sales, Dave does a great job evangelizing for CMIT and the benefits we bring to businesses throughout the Puget Sound region.
Bonnye has been involved in all phases of IT, from NOC operations, WAN/LAN creation and management, System/Network administration, Help Desk, Customer Service, to growth planning, budget creation, and project management.
Shawn has over 7 years of experience in the IT field including Help Desk Analyst (certified), Application Support, Systems Analyst, and Help Desk Coordinator. Shawn provides a valuable service to our engineers and clients by making sure that tasks get done and nothing falls through the cracks. We appreciate Shawn's contributions to our team.
It is difficult to find a more talented engineer than Zach. He has an uncanny ability to intuitively go directly to the crux of any problem or issue. With an incredibly fast learning curve and powers of deduction, it takes little explanation for Zach to fully understand all aspects of a system, network or project. We rely on Zach to point the way on all things that are technically complex.
Bern is our newest member of the team and provides phone support to our clients' end users. Bern is committed to excellent customer service and does a great job communicating with users as he helps them solve their computer issues..
In addition to our local staff, we rely on the 180 certified technicians at the franchise system's Network Operations Center. By monitoring all the machines we manage for our clients, the NOC is quick to let us know when something is amiss or a problem is brewing. At that point we can either authorize the NOC to resolve the problem or we can take care of it ourselves. It is this kind of 24/7 support that ensures you have a safe and stable networking environment.