CMIT Solutions is the small business computer support, IT services, and IT support company for Erie.
We specialize in providing IT consulting services focusing on helping clients close the gap between the current state of their IT environment to their desired state—a secure, productive and effective IT computing environment.
Providing IT consulting, IT support and computer support for small businesses in Erie
CMIT Solutions of Erie provides information technology (IT) services, computer support, and IT consulting to small and mid-sized businesses in the Erie area. Whether it's a 5 person single location office or a 100 person firm with multiple locations, our highly skilled technical team works with the client for a solution that makes good business sense.
Our mission is to help our clients build their organizational capacity using technology in a sustainable way. Our philosophy is that technology is merely a tool; a means to an end. Our business is to provide the right tools to run your business, as well as ensure they perform at peak efficiency every minute of every day. We provide managed IT services that keep your business running while you run your business.
Our focus at CMIT Solutions of Erie is on client satisfaction. We are dedicated to establishing long-term partnerships with a high level of commitment to our clients rather than just performing one-time projects. Our managed IT services programs provide the framework needed to build lasting relationships.
About the Owner Beth Burnside
Beth Burnside is convinced that there is a better way to serve small to mid-sized businesses and organizations in the Erie area that are becoming increasingly dependent on technology, as she has personally struggled with finding an outsourced IT services provider that could be a true business advisor for a family business interest she has in the Erie area. A complete understanding of a client’s business and its goals and objectives is necessary to guide them in the most efficient use of the information technology available to them. Beth is committed to being a trusted resource and IT solution provider for local Erie businesses so they can get the computer and network support they need to help them remain competitive in their fields. The increasing complexity of managing network security, data backup, and data recovery has only added to the reasons for involving a qualified team of IT consulting professionals who understand your business to ensure you are best managing the challenges that technology can bring to your business.
Beth’s multi-faceted career in both large enterprise and small company environments has led her to the firm belief in the need for smaller businesses to ensure they are using technology to maximize efficiency, increase productivity, increase revenue and reduce costs. The proper use of outsourced IT services is critical for the success of small to mid-sized businesses in today's marketplace. Beth has worked in marketing, sales, purchasing, human resources, accounting, and finance and holds an MBA from the Pennsylvania State University. She has used her experience in corporate America coupled with her experience running smaller businesses and has gathered a team of local Erie IT consulting professionals dedicated to being “your technology team” so that clients can focus on their business while CMIT Solutions of Erie focuses on their technology.
Associations and Community Involvement in and around Erie, Pennsylvania CMIT Solutions of Erie and our staffers are proud members of the following organizations:
Erie Regional Chamber and Growth Partnership Manufacturers’ and Business Association of NW Pennsylvania Erie Day School- Board of Trustees Erie Small Business Alliance UPMC Hamot Board of Directors
About CMIT Solutions, Inc.
CMIT Solutions is a nationwide provider of information technology (IT) services and solutions for small and mid-sized businesses (SMBs). With more than 800 consultants and technicians, CMIT has expertise in nearly all technologies and industries. Founded in 1996 in Austin, TX, CMIT Solutions, Inc. has grown into the leading IT solution provider for SMBs. With over 10 years of experience and strong industry partnerships, CMIT Solutions is capable of providing enterprise-level services and products that were previously unavailable to the SMB market. We are a local company with the support of a national network behind us. We focus on making your business run better by understanding your business and technology needs.
Events Featuring Beth Burnside from CMIT Solutions
A great time was had by all at The Women's Roundtable monthly gathering on March 22nd that included a session by Beth Burnside entitled, "Tech Tips and Tricks That Have Kept Me Sane"
An interactive discussion was had surrounding this theme:
In today's busy world, it's hard to confront our challenges and opportunities WITHOUT using technology as an aid. Come get practical advice about simple tools and technologies that you can use to maximize your productivity and better manage your life. You don't have to be a techno-geek to benefit from all the tools at your fingertips...
Visit the Women's Roundtable web site for more information about this wonderful organization: www.wrterie.org
Workshops and Seminars
Here's a sampling of other workshops and seminars CMIT Solutions of Erie offers:
Deadliest Backup Mistakes
Dispelling the Hype Around Cloud Computing
Cloud Computing 101
Technology Tips and Tricks on a Shoestring Budget
Regain Control Over Your Inbox (email management)
Maximizing Your Operations with Technology
Maximizing Technology to Ease Budget Woes
IT Challenges in the (Medical/Legal/Accounting/Finance) Practice
Tech Tips and Tricks That Have Kept Me Sane- a real crowd pleaser!
*Please contact us at 814.806.2637 to learn more about how we can bring these timely topics to your organization
What We Do For Our Clients
Proactive IT support and maintenance: Our CMIT Marathon preventative maintenance service provides flat rate, round-the-clock maintenance and monitoring of your network and computers. We provide and manage everything needed to keep your business network productive and protected.
Remote data backup, disaster recovery, & business continuity: Our CMIT Guardian remote backup and disaster recovery services protect your business from those unexpected losses and down time caused by Mother Nature, or human nature. We can set you up with on-site backups, remote backups, or a backup server in case yours goes out of commission.
Email security and protection: Our CMIT Anti-Spam service keeps the annoying bad stuff out of your Inbox, and protects your Outbox from being hijacked and getting you Blacklisted. RADAR archiving saves your email, for as long as you want, even if you delete it from your computer. And email Encryption protects you from liability associated with sending private information over public email networks.
Printer Management: Keeping all those printers printing can cost you a small fortune. With CMIT Print, we monitor the daily usage of your printers and show you exactly how much money you can save on cartridges, paper, energy and service.
Cloud Computing: Our CMIT Anywhere cloud based services can provide anytime, anywhere access to your business information and resources. From hosting your email to putting your entire network in the cloud, we can help you decide if the cloud is right for you.
Hardware and software purchasing: CMIT Solutions is a Dell Premier Partner, the highest level of Dell partnership that you can attain. We have Dell support, services and pricing available to us that most IT companies don’t have access to. For all the other hardware and software products you need, we have accounts with major distributors across the country, and we can set you up with unique leasing programs to help with cash flow.
Mobile Device Consulting: BYOD (Bring Your Own Device) is invading businesses everywhere. Employees are walking in the door with the latest smart phones and tablet devices, and they want to use them to conduct their work and stay connected to the business. Sounds good, right? Well, as a business owner, do you REALLY understand what that means and the liabilities it brings? Our Mobility consulting service and Mobility Acceptable Use Policy protect your business from the downside of BYOD.
VoIP Telephone Service: With CMIT Voice, we provide a hosted VoIP telephone service that provides the easiest way for your business to take advantage of the convenience and benefits VoIP provides for your business and customers.
Video Conferencing and collaboration: Whether it’s telecommuting employees, working with vendors, or presenting to clients and prospects, you can visually stay in touch with people wherever they are. CMIT Impression allows you to make a BIG impression on them all with a 55” touch screen monitor and HD video conferencing. It allows everyone to present, annotate and collaborate on a giant tablet whether the meeting participants are in the room or connected from around the world.
On a recent morning, Frank Christopher arrived at the New York nightclub he co-owns to find its online reservation system wasn't working. He soon learned that a power outage had occurred the night before, costing the small business, called Smoke Jazz and Supper Club, an estimated $1,500 in revenue because customers couldn't order tickets.
"We forgot to put a backup power supply on it," says Mr. Frank. "We learned the hard way."
Small businesses in the Summit, Union and Mountainside areas that have struggled to find quality IT support now have a professional, affordable option that gives them all the benefits of a full-time information technology staff at a significantly lower cost. Cecil Cates recently launched CMIT Solutions of Northern Union County to provide enterprise IT support to the local small business community.
CMIT Solutions, the information technology partner to small businesses throughout the U.S., invites small business owners and management to take advantage of their free Summer Webinar Series, "Growing Your Small Business (without giving up your life)," featuring Lisa Earle McLeod.
CMIT Solutions acts as a trusted IT partner for small businesses trying to do more with less money and time. We are part of a nationwide firm that supports business by managing and maintaining their computer technology so the business can run smoothly and efficiently. We provide small companies with affordable services that have been enjoyed by larder companies for many years.
One year ago, the investors at CMIT Solutions Inc. asked CEO Jeff Connally to propose ways they could cash out. Connally - who was an investor in CMIT, along with 29 others - considered several options before hitting on what he considered the best solution: He bought the company.
CMIT Solutions, the nation's leading provider of information technology (IT) professional services and products to small businesses, named John and Sue Smythe, co-owners of CMIT Solutions of Everett, the winners of the prestigious 2010 President's Award.
Presented to the CMIT Solutions franchisee who best demonstrates the company's core beliefs, the President's Award honors the Smythes for their commitment to collaboration - an organizational goal that promotes franchisees' devotion to one another, family and community.
The first half of 2010 has been one for the record books in many parts of the United States. Tornadoes and floods have devastated larges areas, causing deaths, property damage, and endangering IT operations and the security of data. For instance, in early May, the U.S. Navy Personnel Command offices in Millington, Tenn., were covered in several feet of water, putting IT operations out of business and stopping promotions and personnel transfers across the Navy for days.
CMIT Solutions of Manhattan, Grand Central won the national organization’s Franchise of the Year Award for its achievements in the last year. The award recognizes franchise owners and their businesses based on sales, performance, and leadership within the franchise system.
After 30 years in corporate IT, Plainview’s Larry Schweitzer was ready for something different and ready to be his own boss.
He achieved half of his objectives.
At 55, Schweitzer was interested in investing in a franchise and thought something in the food business might be a good fit. Browsing at a franchise show on the Island last winter, he checked out a couple of fast food opportunities, but ultimately kept walking.
This interview is part of ITworld's regular "How I Got Here" series which focuses on the career path of successful IT professionals. Paul Okura has successfully navigated two cultures throughout his longcareer in finance, moving deftly between Japan and the United States.
Starting out with a Bachelor of Fine Arts from NYU, Paul didn't exactly have the traditional background to become a banker, but the presentation skills he learned while studying film and television in school contributed to his success in finance.
A photo on Intel's Facebook page posted today shows a technician working on Telstar 1, the world's first telecommunications satellite, which was launched into orbit in this week in 1962. The 170-pound contraption successfully relayed the first television pictures and telephone calls ever transmitted through space. Telstar facilited the first live...
Submitted by Tim Roper on Wednesday, July 11, 2012
For many small-business owners, spending time “at the office” is becoming more and more of a luxury. With days spent out on sales calls, networking, running errands, or generally being out-and-about, owners often have limited time for staying on top of day-to-day operations.
Fortunately, recent advances in technology provide powerful methods for staying connected while on-...
Change isn’t always necessarily a bad thing, but if it has a detrimental effect on your ability to communicate, it’s hard to argue that it’s not. Especially when those changes are made without warning and without your permission.
So what is this change? Last week, Facebook summarily decided that its users should be using their @facebook.com address (did you even know you had an @...
The cloud is indispensable but still prone to outages — and MSPs can reduce the risk
We all know cloud computing is here to stay. It’s too easy to maintain, too flexible and too cheap to not use — especially if you’re a small business owner with data storage needs and functions that strain your average on-site server.
"If you’ve ever wondered how big a difference CMIT Solutions can make for a small business, here’s a case study:
LuAnn Gossett used to consider computers a necessary evil. As administrative assistant for the Mental Health Association of Northwestern PA, Gossett spent about 30 percent of her time troubleshooting computer problems in the 40-person office.
Email would be out. Computers wouldn’t...
"CMIT is excellent; they do excellent work for us. CMIT is efficient-- they are on top of everything and aren’t just plugging holes or solving issues as they arise-- they are preventing them from happening in the first place. They are also an industrious and competent business. They are strong and communicative as well. I have no issues with getting in touch with them and their service is great...
"Beth is our IT person and tells us what we should upgrade and how our system is doing twenty four hours a day. If it wasn’t monitored around the clock we would have no idea if something was going haywire.They also have personality and professionalism. Justin has never made me feel stupid with whatever problem I have. They are always there for you and that is important to have that relationship...
"Beth and Justin are consummate. It’s great working with them because they put their IT terms into lay-men terms for me and make it easier to understand. They are also on our beck and call which is really important for us. I will continue to use them because of their good work. I feel like I’m in good hands with CMIT. I certainly appreciate their personal touch.
We don’t have funding for an IT...
"We’re a small family-owned manufacturing business and when I started working here we had one computer and two typewriters. I knew a little about computers and felt we needed to become more technologically advanced, so I became the IT guy. Suddenly we have to network another computer and another one and another one and it just got to a point where I was in over my head. It was too much for me to...
"Our clients might not perceive this, but Coventina Day Spa is highly dependent on our business technology to ensure we deliver the highest quality spa experience. If we lost access to our appointment scheduling system, not only would we lose the ability to immediately schedule new appointments, we would have clients walking in the door and we would not know what services they were to...
"Beth is a very energetic person and she's brought a lot of good ideas to us, because she looks at computer problems from a business as well as a technical perspective, she's able to think outside the box and comes to me with innovative new ideas. She listens very well, and she's asked us some pointed questions, and she's come up with a couple of very creative solutions for us.
"So at one point in history, your backup may be reliable and up-to-date, but with the information being so critical and with it changing literally thousands of times a day, having that backup through the Guardian system, almost a minute-by-minute backup, makes me feel very confident that the information, if we ever had a disaster here, if we had a fire, a tornado, or something of that disastrous...
"For our [clinical research facility], it was better to have a preventive plan in place so that if something did break, we would be ahead of it, and it wouldn’t break instead of waiting for something to happen and then fix it. So, now CMIT is monitoring everything, and we haven’t had any issues so they can catch the problem before it even happens.
"CMIT is all about peace of mind, and literally, it doesn't cost you anything because you are saving the money on me working on the computer when I'm losing business. In today's economy, you don't want to be late sending bills out, you've got to be out there because if you start falling behind you're going to see the amount of income drop dramatically. So, Greg and CMIT make us look more...