CMIT Solutions is the small business computer support, IT services, and IT support company for Erie.
We specialize in providing IT consulting services focusing on helping clients close the gap between the current state of their IT environment to their desired state—a secure, productive and effective IT computing environment.
Providing IT consulting, IT support and computer support for small businesses in Erie
CMIT Solutions of Erie provides information technology (IT) services, computer support, and IT consulting to small and mid-sized businesses in the Erie area. Whether it's a 5 person single location office or a 100 person firm with multiple locations, our highly skilled technical team works with the client for a solution that makes good business sense.
Our mission is to help our clients build their organizational capacity using technology in a sustainable way. Our philosophy is that technology is merely a tool; a means to an end. Our business is to provide the right tools to run your business, as well as ensure they perform at peak efficiency every minute of every day. We provide managed IT services that keep your business running while you run your business.
Our focus at CMIT Solutions of Erie is on client satisfaction. We are dedicated to establishing long-term partnerships with a high level of commitment to our clients rather than just performing one-time projects. Our managed IT services programs provide the framework needed to build lasting relationships.
About the Owner Beth Burnside
Beth Burnside is convinced that there is a better way to serve small to mid-sized businesses and organizations in the Erie area that are becoming increasingly dependent on technology, as she has personally struggled with finding an outsourced IT services provider that could be a true business advisor for a family business interest she has in the Erie area. A complete understanding of a client’s business and its goals and objectives is necessary to guide them in the most efficient use of the information technology available to them. Beth is committed to being a trusted resource and IT solution provider for local Erie businesses so they can get the computer and network support they need to help them remain competitive in their fields. The increasing complexity of managing network security, data backup, and data recovery has only added to the reasons for involving a qualified team of IT consulting professionals who understand your business to ensure you are best managing the challenges that technology can bring to your business.
Beth’s multi-faceted career in both large enterprise and small company environments has led her to the firm belief in the need for smaller businesses to ensure they are using technology to maximize efficiency, increase productivity, increase revenue and reduce costs. The proper use of outsourced IT services is critical for the success of small to mid-sized businesses in today's marketplace. Beth has worked in marketing, sales, purchasing, human resources, accounting, and finance and holds an MBA from the Pennsylvania State University. She has used her experience in corporate America coupled with her experience running smaller businesses and has gathered a team of local Erie IT consulting professionals dedicated to being “your technology team” so that clients can focus on their business while CMIT Solutions of Erie focuses on their technology.
Associations and Community Involvement in and around Erie, Pennsylvania CMIT Solutions of Erie and our staffers are proud members of the following organizations:
Erie Regional Chamber and Growth Partnership Manufacturers’ and Business Association of NW Pennsylvania Erie Day School- Board of Trustees Erie Small Business Alliance UPMC Hamot Board of Directors
About CMIT Solutions, Inc.
CMIT Solutions is a nationwide provider of information technology (IT) services and solutions for small and mid-sized businesses (SMBs). With more than 800 consultants and technicians, CMIT has expertise in nearly all technologies and industries. Founded in 1996 in Austin, TX, CMIT Solutions, Inc. has grown into the leading IT solution provider for SMBs. With over 10 years of experience and strong industry partnerships, CMIT Solutions is capable of providing enterprise-level services and products that were previously unavailable to the SMB market. We are a local company with the support of a national network behind us. We focus on making your business run better by understanding your business and technology needs.
Events Featuring Beth Burnside from CMIT Solutions
A great time was had by all at The Women's Roundtable monthly gathering on March 22nd that included a session by Beth Burnside entitled, "Tech Tips and Tricks That Have Kept Me Sane"
An interactive discussion was had surrounding this theme:
In today's busy world, it's hard to confront our challenges and opportunities WITHOUT using technology as an aid. Come get practical advice about simple tools and technologies that you can use to maximize your productivity and better manage your life. You don't have to be a techno-geek to benefit from all the tools at your fingertips...
Visit the Women's Roundtable web site for more information about this wonderful organization: www.wrterie.org
Workshops and Seminars
Here's a sampling of other workshops and seminars CMIT Solutions of Erie offers:
Deadliest Backup Mistakes
Dispelling the Hype Around Cloud Computing
Cloud Computing 101
Technology Tips and Tricks on a Shoestring Budget
Regain Control Over Your Inbox (email management)
Maximizing Your Operations with Technology
Maximizing Technology to Ease Budget Woes
IT Challenges in the (Medical/Legal/Accounting/Finance) Practice
Tech Tips and Tricks That Have Kept Me Sane- a real crowd pleaser!
*Please contact us at 814.806.2637 to learn more about how we can bring these timely topics to your organization
What We Do For Our Clients
Proactive IT support and maintenance: Our CMIT Marathon preventative maintenance service provides flat rate, round-the-clock maintenance and monitoring of your network and computers. We provide and manage everything needed to keep your business network productive and protected.
Remote data backup, disaster recovery, & business continuity: Our CMIT Guardian remote backup and disaster recovery services protect your business from those unexpected losses and down time caused by Mother Nature, or human nature. We can set you up with on-site backups, remote backups, or a backup server in case yours goes out of commission.
Email security and protection: Our CMIT Anti-Spam service keeps the annoying bad stuff out of your Inbox, and protects your Outbox from being hijacked and getting you Blacklisted. RADAR archiving saves your email, for as long as you want, even if you delete it from your computer. And email Encryption protects you from liability associated with sending private information over public email networks.
Printer Management: Keeping all those printers printing can cost you a small fortune. With CMIT Print, we monitor the daily usage of your printers and show you exactly how much money you can save on cartridges, paper, energy and service.
Cloud Computing: Our CMIT Anywhere cloud based services can provide anytime, anywhere access to your business information and resources. From hosting your email to putting your entire network in the cloud, we can help you decide if the cloud is right for you.
Hardware and software purchasing: CMIT Solutions is a Dell Premier Partner, the highest level of Dell partnership that you can attain. We have Dell support, services and pricing available to us that most IT companies don’t have access to. For all the other hardware and software products you need, we have accounts with major distributors across the country, and we can set you up with unique leasing programs to help with cash flow.
Mobile Device Consulting: BYOD (Bring Your Own Device) is invading businesses everywhere. Employees are walking in the door with the latest smart phones and tablet devices, and they want to use them to conduct their work and stay connected to the business. Sounds good, right? Well, as a business owner, do you REALLY understand what that means and the liabilities it brings? Our Mobility consulting service and Mobility Acceptable Use Policy protect your business from the downside of BYOD.
VoIP Telephone Service: With CMIT Voice, we provide a hosted VoIP telephone service that provides the easiest way for your business to take advantage of the convenience and benefits VoIP provides for your business and customers.
Video Conferencing and collaboration: Whether it’s telecommuting employees, working with vendors, or presenting to clients and prospects, you can visually stay in touch with people wherever they are. CMIT Impression allows you to make a BIG impression on them all with a 55” touch screen monitor and HD video conferencing. It allows everyone to present, annotate and collaborate on a giant tablet whether the meeting participants are in the room or connected from around the world.
ART Liscano knows he's an endangered species in the job market: He's a meter reader in Fresno, California.
For 26 years, he's driven from house to house, checking how much electricity Pacific Gas & Electric customers have used.
But PG&E doesn't need many people like Mr Liscano making rounds anymore. Every day, the utility replaces 1200 old-fashioned meters with digital versions that can collect information without human help, generate more accurate power bills, even send an alert if the power goes out.
Roxann Abrams lost her son to military PTSD suicide. She founded Operation: I.V.,Inc to help combat veterans with PTSD. She says, “NBC news reports we have now lost more military to suicides than in combat!
Think of CMIT Solutions as a “Geek Squad” that specializes in addressing business issues.
An Austin, Texas, company wants to open as many as five IT service franchises in the Portland area.
With the expansion, CMIT Solutions would add to its Oregon stable, which includes an office in Bend. The Portland outlets, located at various Multnomah County points, would employ as many as eight workers.
When Patrick Kelly recently retired from the Air Force after nearly 24 years of service, he knew he wanted to go into business. He liked the idea of owning a franchise. He'd be part of a team, just as he was in the military, and get "a complete package, so I didn't have to put things together by myself."
Kelly found an IT company that appealed to him, CMIT Solutions Inc. But he worried about the five-digit asking price.
Along came Andrew Twynham, a franchisee in Atlanta about to leave CMIT for another company.
CARMICHAEL, CA – (MPG) A natural disaster can be a crippling blow to a business. A fire, earthquake or flood can leave a business without access to vital information and communication with customers. One of CMIT’s long standing cli- ents, Parisi Insurance, is a perfect example of how a disaster does not have to debilitate business.
Submitted by Kenny Lumadue on Thursday, March 28, 2013
Even if your spam filter does a great job of separating the wheat from the chaff, chances are the volume of legitimate emails you receive sometimes overwhelms your inbox. Fortunately, Outlook has a powerful “rules” filter to help keep your emails organized. To create a rule, launch Outlook. You must be viewing mail to configure rules.
Submitted by Kenny Lumadue on Sunday, March 24, 2013
Whether due to interruption by a co-worker, technical problems with your computer, inability to focus, or just plain old procrastination, obstacles to your productivity come in many forms. As such, there’s no one easy fix all of them. However, when you find yourself stuck in an unproductive rut, try one of these suggestions to shake things up. Sometimes, merely doing something you don’t...
Submitted by Kenny Lumadue on Thursday, March 14, 2013
To one degree or another, the vast majority of businesses today rely on technology to operate. For those that depend on it, unscheduled downtime of critical network components results in more than inconvenience and frustration. Downtime equals lost profits.
Many business owners don’t fully appreciate the costs associated with technical issues, so let’s see what an hour of server...
"Guardian protects us if our server is stolen or breaks down or has some malfunction that actually halts business. The BDR can serve as an interim server. It can actually replace the server that we have now, so, therefore, we don’t have any down time; we can just come in and resume business as if nothing had ever happened.
"We get so busy around here that a lot of times no news is good news. Since we started working with CMIT Solutions, I'm not getting people running in saying "hey, this broke down" [...] I'm getting a lot of fewer complaints about spam, and we haven't had to deal with our email breaking down the way it used to. We now know where to go for things and that is CMIT Solutions....
"So what Jim (CMIT) did was he came in and he evaluated our system, worked with it for a short period of time, and then made a recommendation. And of course the recommendation was a bit hard to swallow because it was, “Get a real server, buy some new software, and reboot everything. Break it down – back up your data, bring it in in its components rather than as a...
"If we had some kind of earthquake or something here, which we certainly had our fair share of over the last year, it would have been quite devastating particularly on the technical side where all of our customer records and accounting information is. It would have been quite a devastating loss. Now, because of CMIT Solutions, we're in a position to be able to rebound from that...
"Jeremy and CMIT offer the best of both worlds. Jeremy is a real person, he has a name, and we know him. He's a guy you can actually talk to. This is not some anonymous off-shore help desk. By the same token, Jeremy has the national reach of CMIT to back him up. He has the ability to do off-site monitoring of your system. We have a very consumer oriented...
"I can't think of any business issues we've had that [CMIT hasn't] been able to cover. I think they probably have provided above and beyond service to what I would have expected, and I think I made a comment to them about a year ago that I felt like we weren't paying them enough.
The service that CMIT is providing us and the level of oversight over all of our systems and new technology -...
"Before CMIT, we were in such a fog to just survive the day that we couldn't really move forward and be as effective as we needed to be. We needed to get out of that environment, and CMIT helped us get out of that environment. It is almost as if they put a bubble around us to protect us and make us more effective.
"CMIT is helping us "mint" more money. CMIT came on board with all new computers on May 24th. After they installed the computers, it was an overnight success. The very next day after the computers were installed, we saw a 20% spike in sales. In June, we still saw a big increase, and the reason why that increase is there is thanks to CMIT.
I called my call-center manager...
"When CMIT and Armando came in, he explained to me what files to look for in data backups and he showed me that they are being backed up not only on our internal systems but on external systems. We have a lot of internal backup systems, but if there is a flood or the hurricane which occurred here last tax season, a lot of accounting firms got washed out. They lost a lot of their...
"I was very scared of having anything go wrong with my computers. All my financial information for the business is on my computers, all the medical information of every patient I’ve ever taken care of is on the computers, and yes, it concerned me a lot when I thought about something crashing, or if there is a virus, or if somebody hacks into my system, what liability am I taking on....