Our clients might not perceive this, but Coventina Day Spa is highly dependent on our business technology to ensure we deliver the highest quality spa experience. If we lost access to our appointment scheduling system, not only would we lose the ability to immediately schedule new appointments, we would have clients walking in the door and we would not know what services they were to receive. On top of that, our payment processing would become a nightmare. Our spa business system is a critical foundation to the smooth, professional service delivery our clients have come to expect.
CMIT's managed service programs keep our computer hardware and software running so effectively that we are able to focus 100% of our time on spa services versus having to spend time and energy worrying about computer crashes, virus infections, software errors, and our data backup. We feel like we have our own IT staff who is working 24/7 behind the scenes to keep our systems maintained properly even though our company is not big enough to require this type of in-house support. We now take for granted that we don't have any more "computer issues" interrupting our day and we get this productivity added back to the bottom line with very cost-effective programs from CMIT.