Dan Frakes, VP & CFO Horan and McConaty Funeral Services

[You can expect to] find an organization that is genuinely interested in becoming a business partner to a CFO’s business. I think they have very professional employees on staff who understand the issues of technology that must be addressed when configuring somebody’s network. They also have individuals who aren’t so tech savvy that they are not able to speak to the normal user of a computer. They know the technology, but they can address our employees in a way that they are not using a lot of technology speak. They are speaking in terms that other people understand and can address those problems without a lot of frustration.

 

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In Their Words

"We pride ourselves that we are the company that gives instant customer service. We were getting to a point where it was extremely difficult, and we didn't want to lose our customer base. We wanted to also expand. I said, 'I need somebody to do something to allow us to be the company that we started out to be and to continue and to grow.' CMIT has helped us to do just that.   "