Rose Morelock, VP Operations, Children's Lighthouse
Whereas our systems were originally only getting backed up on a monthly basis, CMIT was able to come in and now they are automatically backed up to the server. We had a center in the DFW area that did lose everything. They made a phone call to CMIT, and CMIT was able to restore their data within a couple of hours. We’re monitored on a 24/7 basis, so even if there was something that were to happen during the weekend or after hours, we just don’t even worry about it. It’s not something we go to bed at night worrying about our system going down, or whatever, because we know that it’s being monitored by CMIT and it’s being taken care of immediately.
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In Their Words
"We pride ourselves that we are the company that gives instant customer service. We were getting to a point where it was extremely difficult, and we didn't want to lose our customer base. We wanted to also expand. I said, 'I need somebody to do something to allow us to be the company that we started out to be and to continue and to grow.' CMIT has helped us to do just that.
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