Lights Out Means Lost Sales
Thursday, July 22, 2010
On a recent morning, Frank Christopher arrived at the New York nightclub he co-owns to find its online reservation system wasn't working. He soon learned that a power outage had occurred the night before, costing the small business, called Smoke Jazz and Supper Club, an estimated $1,500 in revenue because customers couldn't order tickets.
"We forgot to put a backup power supply on it," says Mr. Frank. "We learned the hard way."
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