Help Your Help Desk
Friday, June 5, 2009
Your IT staff has been cut in half. You’re in the process of upgrading your server configuration to leverage virtualization and data encryption. You’re comparing proposals from different email management service vendors. And, in the middle of all this action, you get a phone call from someone in payroll who is in a panic because he’s unable to enter his password and can’t access his accounting software. You spend five minutes calming the guy down and another five minutes diagnosing his machine remotely.
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In Their Words
"If someone chooses CMIT for an outsourced IT company, they are really going to find someone who has a personal relationship with their business; that they try to understand the culture of their client’s business and do their work to that standard. We are not just paying them to fix things, we are really working together to improve our business, and they were able to help us create a...