Another Industry First from CMIT Solutions: CMIT Service Center Introduces SMB Community to IT Support 2.0
Thursday, July 9, 2009
July 07, 2009 // Franchising.com // Austin, Texas - Confusion, frustration and disorganization... these are the symptoms of small to mid-size business (SMB) owners who cannot wrap their arms around the information technology (IT) issues they face. In response to the SMB community's ongoing struggle to identify, report and fix technology-related problems, CMIT Solutions today announced the release of CMIT Service Center, the world's first co-managed service desk -- a simple web-interface for submitting issues and tracking progress.
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In Their Words
"If someone chooses CMIT for an outsourced IT company, they are really going to find someone who has a personal relationship with their business; that they try to understand the culture of their client’s business and do their work to that standard. We are not just paying them to fix things, we are really working together to improve our business, and they were able to help us create a...