CMIT Solutions of Burlington is the small business IT support and IT services company for Burlington, Woburn, Wilmington and Billerica.
We're So Confident of Your Satisfaction
We are offering a voucher for two complimentary hours of IT support for prospective new clients with 5 or more computers. We understand it can be difficult making a change in your IT provider and building a relationship with a trusted advisor to keep your business running smoothly. We would like the opportunity to earn that trust. Complete the form to the right and mention the 2 hour offer. A representative will contact you shortly.
CMIT Solutions of Burlington serves and partners with companies in Burlington, Woburn, Wilmington, Billerica, Southern Middlesex County and many of the surrounding communities on the Route 128 and Route 93 corridors.We provide a full range of IT services including IT support, managed services, network security, data backup, data recovery, business continuity planning, information security, and corporate governance solutions.
Reliable Technical Support for Your Small Business
CMIT Solutions offers a broad menu of technical support and IT services that all point toward one goal: helping your small business run smoothly and be prepared for anything.
Whether you’re looking for a preventative maintenance solution to keep IT costs predictable and avoid expensive computer problems, or a disaster recovery plan to get you back online quickly after an emergency, our technical support experts will meet with you to understand your business, and your IT needs, so that we can find the solution that’s right for you.
Proactive IT Services – Flat-rate, round-the-clock maintenance and monitoring to prevent problems before they turn into downtime
Remote Backup & Disaster Recovery – CMIT Guardian provides not only reliable, automatic backups and archiving, but also a rock-solid plan of action for recovery in the event of a disaster
Cloud Computing – Anytime, anywhere access to your data and business applications
Hardware Purchasing – Take advantage of CMIT’s expertise as a Dell Certified Partner, including substantial discounts
Help Desk Software – A turn-key, hosted service desk and ticketing system for assessing, assigning, and resolving service issues related to your small business
Outsourced IT Support – Focus on running your business instead of troubleshooting your network with CMIT’s custom IT services designed to fit your business and your needs.
Click here to request more information on how we can help your business.
CMIT Solutions of Burlington
Brian Lynch spent the first 25 years of his career providing leading-edge technology solutions to financial services firms including State Street Corporation, BISYS Group, and PanAgora Asset Management. He has held management roles in numerous functional areas including technical infrastructure, business continuity, information security, application development, and project management. He now brings that experience, expertise, and customer-oriented focus to small and mid-size businesses.
His team works in a collaborative and consultative manner to provide IT solutions to difficult technical and operational challenges.CMIT Solutions of Burlington wants to be your trusted partner, providing “Best in Class” IT solutions appropriate for your business and budget that will improve your company’s efficiency and profitability. CMIT Solutions is a nationwide provider of information technology (IT) services and solutions for small and mid-sized businesses (SMBs). With more than 800 consultants and technicians, CMIT has expertise in nearly all technologies and industries.
Founded in 1996 in Austin, TX, CMIT Solutions, Inc. has grown into the leading IT solution provider for SMBs. With over 10 years of experience and strong industry partnerships, CMIT Solutions is capable of providing enterprise-level services and products that were previously unavailable to the SMB market. We are a local company with the support of a national network behind us. We focus on making your business run better by understanding your business and technology needs.
CMIT Solutions of Burlington serves and partners with companies in Burlington, Woburn, Wilmington, Billerica, Southern Middlesex County and many of the surrounding communities on the Route 128 and Route 93 corridors.We provide a full range of IT services including IT support, managed services, network security, data backup, data recovery, business continuity planning, information security policy, and corporate governance solutions.
CMIT Solutions headquartered in Austin, TX, has over 100 national franchises of local computer consultants.
Based on my personal experience CMIT's franchise owners are not simply propeller headed geeks, but are truly passionate about ensuring their business clients are successfully using technology to grow their business.
ESCONDIDO ---- Ken Hamilton used to fly around the country as the technological Mr. Fix-it for big corporate clients. But since he bought his own franchise, he gets to stay within driving distance of home.
Hamilton's specialty is computer technology. He helps companies buy the right computers, install security and meet the other tasks needed to keep corporate systems running.
Now president of CMIT Solutions of Inland North County, Hamilton says staying local lets him participate in the community while still doing his job. That's something he said was hard while working for 18 years as part of a Hewlett Packard business-to-business sales team.
Algonquin - Scott Brennan, president of CMIT Solutions of Fox Valley North earned Franchise of the Year honors. Not bad, considering he only joined the information technology franchisor three years ago. In fact, Brennan earned Rookie of the Year honors. The award recognizes franchise owners and their businesses based on sales, performance and leadership within the franchise system.
July 07, 2009 // Franchising.com // Austin, Texas - Confusion, frustration and disorganization... these are the symptoms of small to mid-size business (SMB) owners who cannot wrap their arms around the information technology (IT) issues they face. In response to the SMB community's ongoing struggle to identify, report and fix technology-related problems, CMIT Solutions today announced the release of CMIT Service Center, the world's first co-managed service desk -- a simple web-interface for submitting issues and tracking progress.
Cost-conscious businesses that find their IT departments overwhelmed with technology issues might turn to IT services provider CMIT Solutions, which announced the launch of its co-managed service desk.
Information technology professional services and products supplier CMIT Solutions announced the launch of what the company claims is the world's first co-managed service desk, the CMIT Service Center, a simple Web interface for submitting issues and tracking progress.
AUSTIN, Texas --(Business Wire)-- CMIT Solutions has announced the release of a CMIT Service Center, a service desk product that allows companies with in-house information technology (IT) teams to improve the quality, efficiency, and availability of IT support while eliminating the need for extra headcount or multiple vendors.
"It's a huge step forward for companies with in-house IT staff," says Jeff Connally, president and CEO of CMIT Solutions. "Instead of informally tracking requests for service or processing service requests on the fly, internal IT teams can now set up automated workflow rules to guide the processing and escalation of requests.
PROVO, Utah and AUSTIN, Texas, July 1 /PRNewswire/ -- eFileCabinet, an innovative global provider of electronic document management systems and CMIT Solutions, a leading provider of IT consulting and support services today announced their strategic reseller partnership. CMIT Solutions has recently added eFileCabinet software to its lineup of service offerings, providing franchise partners the opportunity to offer advanced paperless technology to their customers.
Your IT staff has been cut in half. You’re in the process of upgrading your server configuration to leverage virtualization and data encryption. You’re comparing proposals from different email management service vendors. And, in the middle of all this action, you get a phone call from someone in payroll who is in a panic because he’s unable to enter his password and can’t access his accounting software. You spend five minutes calming the guy down and another five minutes diagnosing his machine remotely.
Franchisors all over the country are employing IT solutions to maximize profitability and enable their franchisee to operate with greater efficiency. For example, technology is an essential component to the growing success of Mr. Handyman and Molly Maid franchises, says Todd Recknagel, president and CEO of the Ann Arbor, Michigan-based Mr. Handyman International as well as a Service Brand International board member. Mr Handyman's proprietary software systems Toolbox.net and Molly Maid's CCS.net make it possible for franchisees o stay organized and deliver excellent customer service.
Looming Social Security and pensions weren't economically stimulating enough at the Everett home of John and Sue Smythe.
They started looking around for an investment that would supplement their retirement. Both say they found the franchise opportunity of their dreams.
"I don't think we ever wanted to retire in the traditional sense," Sue Smythe said. "We both enjoy intellectual stimulation. It keeps us feeling young. And it doesn't feel like we're working. We're doing something that feels good and makes us happy."
And when they do want to slow down, they'll have a manager run CMIT Solutions, offering information technology services to small- and midsize businesses. On Thursday, they received a Leadership Award from CMIT at a national convention for giving back to the organization and mentoring new franchisees.
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"For our [clinical research facility], it was better to have a preventive plan in place so that if something did break, we would be ahead of it, and it wouldn’t break instead of waiting for something to happen and then fix it. So, now CMIT is monitoring everything, and we haven’t had any issues so they can catch the problem before it even happens.
"CMIT is all about peace of mind, and literally, it doesn't cost you anything because you are saving the money on me working on the computer when I'm losing business. In today's economy, you don't want to be late sending bills out, you've got to be out there because if you start falling behind you're going to see the amount of income drop dramatically. So, Greg and CMIT make us look more...
"Whereas our systems were originally only getting backed up on a monthly basis, CMIT was able to come in and now they are automatically backed up to the server. We had a center in the DFW area that did lose everything. They made a phone call to CMIT, and CMIT was able to restore their data within a couple of hours. We’re monitored on a 24/7 basis, so even if there was something that were to...
"The way CMIT does business is just much more suitable for our type of business environment. We have deadlines and critical schedules to meet, and we need to be moving forward at all times. CMIT provides data on a monthly basis, which allows us to look at trends and be proactive with our decisions and our methods for improving our system. Every time my system improves, that means my efficiency...
"CMIT dealt with my local backup needs so that if I just need to get one specific piece of information, they can actually do it remotely from their office and get my people back and going. If I do have a catastrophic disaster that takes my entire building, I have laptops and everything else that I can have up immediately. I can use my web-based information storage and be back up and running...
"We pride ourselves that we are the company that gives instant customer service. We were getting to a point where it was extremely difficult, and we didn't want to lose our customer base. We wanted to also expand. I said, 'I need somebody to do something to allow us to be the company that we started out to be and to continue and to grow.' CMIT has helped us to do just that.
"Since partnering with CMIT, I can now not worry about whether or not my computers are working. I've got backups, monitoring, I can get reports, and I know where I'm having risks and threats. I now can rely on my IT people (CMIT) to take care of my IT problems and to keep that IT system up and running in an appropriate manner. That is something before I couldn't rely on. I now have a system!...
"We didn’t initiate offsite backups in the beginning, but with the start of the hurricane season we said, 'OK guys, we now have this wonderful system, but it's not really complete yet.' We're now able to back up our data, it's safely transported and stored offsite, and it’s all HIPAA compliant. And the NAS device can actually work as our server so we can continue to use our systems and do...
"With other IT service providers, we felt that we only got assistance when we requested it, and we normally came up with any ideas for improvements on our system rather than them. I was not impressed with the service, the communication or the end product at that point. Our experience has really set CMIT and Sue and John who run the show for them here apart from the others. They are more...
"We use large aerial imagery that can sometimes be 30 or 40 GB in size. There would be times that I would wait 30 seconds to a minute and a half for an image to appear. CMIT Solutions helped us rehabilitate the computers on hand, put in a network infrastructure, and put in faster switches. Now, it can be instantaneous to 15 seconds for a map to load. I kind of feel like I'm spoiled!