CMIT Solutions of Boston

CMIT Solutions of Boston is the small business IT support and IT services company for Boston and Cambridge.

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Dave Minker

Headquartered in Allston, MA, just 10 minutes from downtown, CMIT Solutions of Boston is committed to providing the highest quality IT management and consulting services to companies from 5 to 400 employees. Our clients rely on our vast industry expertise to be their trusted advisor on all things "IT".

Studies show that visitors quickly tune out when reading the obligatory "about us" page. Why? Because our competitors have all figured out a fancy way to state the obvious while saying absolutely nothing valuable. You've read it all before - quotes like:

"We provide advanced technology solutions and support to maximize the return on your IT investment."

"We'll help you reduce your costs, increase your systems uptime, and get back to focusing on your business."

"Its innovative and comprehensive bundle of business solutions, competitive pricing and suite of services is unmatched in the industry."

At CMIT Solutions of Boston, we like to think that our clients are smarter than that and they can't be tricked by catchy phrases and meaningless rhetoric - they want substance ... evidence ... proof ... facts.

Well, here are some facts that we think you'll find interesting:

  • Q - Have you been in business for a while and are you reputable?
  • A - Since 2004 - and yes we are reputable, just ask our clients.
  • Q - Do you have full time employees or do you rely on outsourcing?
  • A - All of the work we do for clients is done by CMIT staff - we do it all.
  • Q - What industries do you serve?
  • A - All of them - we have clients in banking, legal, staffing, healthcare, restaurant, home improvement, consulting, M&A, venture financing, and many, many more.
  • Q - Why should our company hire CMIT?
  • A - We're not sure yet - maybe you shouldn't? Truth is, every company is different and we are not right for everyone. What we can tell you is that if we are a fit, you'll never look for another IT provider ever again.
  • Q - I know your prices are "fixed", but what can I expect to pay?
  • A -It depends on many factors. We just view each client individually and develop a plan that works for them.

Not happy with your in-house IT staff?

  • Looking to save some money on your annual IT budget but don't want to sacrifice the level of personalized support your staff has grown accustomed to?
  • Feel like you're being held hostage by your internal IT resource, and looking for a way out without jeopardizing your business' IT infrastructure?
  • Not confident you're getting the 'bang' for your IT 'buck'?

AT CMIT Solutions of Boston, we guarantee that we can take over 100% of their responsibilities for half (yes that's right - 50%) of their W2.

Intrigued??  Give us a call...

  • Friday, September 25, 2009

    A new book seeks to simplify technological concepts that often overwhelm business owners. A group of experts from CMIT Solutions offices nationwide contributed to a new book, "I Just Want My Computers to Work," (CMIT Solutions, 111 pages; complimentary copies are available by emailing dbush(at) CMIT Solutions is an information technology franchise that provides services to small and midsize businesses.

     Click here to download the full article

  • Sunday, September 20, 2009

    It's a small-business owner's worst nightmare - computer failure, loss of data, anything that makes the business stop or shut down. In the case of Scott Peck, from Escondido CPA firm Dunlap, Dunlap and Peck, it was a well-meaning intern who accidentally deleted the company's 5,000-person contact list.

    "Luckily, when I heard about it, I just laughed," Peck said.

     Click here to download the full article

  • Friday, September 11, 2009

    Scott Graflund, 42, spent 22 years at Morgan Stanley as a resource management specialist, helping find the right technology solutions for the wealth management business. He also headed up an investment group at Morgan that invested in tech. In November 2007, he worked out a buyout package and left Morgan Stanley.

     Click here to download the full article

  • Thursday, August 27, 2009

    CMIT Solutions headquartered in Austin, TX, has over 100 national franchises of local computer consultants. 

    Based on my personal experience CMIT's franchise owners are not simply propeller headed geeks, but are truly passionate about ensuring their business clients are successfully using technology to grow their business. 

    Click here to download the full article

  • Tuesday, August 4, 2009

    ESCONDIDO ---- Ken Hamilton used to fly around the country as the technological Mr. Fix-it for big corporate clients. But since he bought his own franchise, he gets to stay within driving distance of home.

    Hamilton's specialty is computer technology. He helps companies buy the right computers, install security and meet the other tasks needed to keep corporate systems running.

    Now president of CMIT Solutions of Inland North County, Hamilton says staying local lets him participate in the community while still doing his job. That's something he said was hard while working for 18 years as part of a Hewlett Packard business-to-business sales team.

     Click here to download the full article

  • Wednesday, July 15, 2009

    Algonquin - Scott Brennan, president of CMIT Solutions of Fox Valley North earned Franchise of the Year honors. Not bad, considering he only joined the information technology franchisor three years ago. In fact, Brennan earned Rookie of the Year honors. The award recognizes franchise owners and their businesses based on sales, performance and leadership within the franchise system.

     Click here to download the full article

  • Thursday, July 9, 2009

    July 07, 2009 // // Austin, Texas - Confusion, frustration and disorganization... these are the symptoms of small to mid-size business (SMB) owners who cannot wrap their arms around the information technology (IT) issues they face. In response to the SMB community's ongoing struggle to identify, report and fix technology-related problems, CMIT Solutions today announced the release of CMIT Service Center, the world's first co-managed service desk -- a simple web-interface for submitting issues and tracking progress. 

    Click here to download the full article

  • Wednesday, July 8, 2009

    Cost-conscious businesses that find their IT departments overwhelmed with technology issues might turn to IT services provider CMIT Solutions, which announced the launch of its co-managed service desk.  

    Information technology professional services and products supplier CMIT Solutions announced the launch of what the company claims is the world's first co-managed service desk, the CMIT Service Center, a simple Web interface for submitting issues and tracking progress.  

     Click here to download the full article

  • Wednesday, July 8, 2009

    AUSTIN, Texas --(Business Wire)-- CMIT Solutions has announced the release of a CMIT Service Center, a service desk product that allows companies with in-house information technology (IT) teams to improve the quality, efficiency, and availability of IT support while eliminating the need for extra headcount or multiple vendors.

    "It's a huge step forward for companies with in-house IT staff," says Jeff Connally, president and CEO of CMIT Solutions. "Instead of informally tracking requests for service or processing service requests on the fly, internal IT teams can now set up automated workflow rules to guide the processing and escalation of requests. 

    Click here to download the full article

  • Wednesday, July 1, 2009

    PROVO, Utah and AUSTIN, Texas, July 1 /PRNewswire/ -- eFileCabinet, an innovative global provider of electronic document management systems and CMIT Solutions, a leading provider of IT consulting and support services today announced their strategic reseller partnership. CMIT Solutions has recently added eFileCabinet software to its lineup of service offerings, providing franchise partners the opportunity to offer advanced paperless technology to their customers.

    Click here to download the full article

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"For our [clinical research facility], it was better to have a preventive plan in place so that if something did break, we would be ahead of it, and it wouldn’t break instead of waiting for something to happen and then fix it. So, now CMIT is monitoring everything, and we haven’t had any issues so they can catch the problem before it even happens. "
"CMIT is all about peace of mind, and literally, it doesn't cost you anything because you are saving the money on me working on the computer when I'm losing business. In today's economy, you don't want to be late sending bills out, you've got to be out there because if you start falling behind you're going to see the amount of income drop dramatically. So, Greg and CMIT make us look more...
"Whereas our systems were originally only getting backed up on a monthly basis, CMIT was able to come in and now they are automatically backed up to the server. We had a center in the DFW area that did lose everything. They made a phone call to CMIT, and CMIT was able to restore their data within a couple of hours. We’re monitored on a 24/7 basis, so even if there was something that were to...
"The way CMIT does business is just much more suitable for our type of business environment. We have deadlines and critical schedules to meet, and we need to be moving forward at all times. CMIT provides data on a monthly basis, which allows us to look at trends and be proactive with our decisions and our methods for improving our system. Every time my system improves, that means my efficiency...
"CMIT dealt with my local backup needs so that if I just need to get one specific piece of information, they can actually do it remotely from their office and get my people back and going. If I do have a catastrophic disaster that takes my entire building, I have laptops and everything else that I can have up immediately. I can use my web-based information storage and be back up and running...
"We pride ourselves that we are the company that gives instant customer service. We were getting to a point where it was extremely difficult, and we didn't want to lose our customer base. We wanted to also expand. I said, 'I need somebody to do something to allow us to be the company that we started out to be and to continue and to grow.' CMIT has helped us to do just that.   "
"Since partnering with CMIT, I can now not worry about whether or not my computers are working. I've got backups, monitoring, I can get reports, and I know where I'm having risks and threats. I now can rely on my IT people (CMIT) to take care of my IT problems and to keep that IT system up and running in an appropriate manner. That is something before I couldn't rely on. I now have a system!...
"We didn’t initiate offsite backups in the beginning, but with the start of the hurricane season we said, 'OK guys, we now have this wonderful system, but it's not really complete yet.' We're now able to back up our data, it's safely transported and stored offsite, and it’s all HIPAA compliant. And the NAS device can actually work as our server so we can continue to use our systems and do...
"With other IT service providers, we felt that we only got assistance when we requested it, and we normally came up with any ideas for improvements on our system rather than them. I was not impressed with the service, the communication or the end product at that point. Our experience has really set CMIT and Sue and John who run the show for them here apart from the others. They are more...
"We use large aerial imagery that can sometimes be 30 or 40 GB in size. There would be times that I would wait 30 seconds to a minute and a half for an image to appear. CMIT Solutions helped us rehabilitate the computers on hand, put in a network infrastructure, and put in faster switches. Now, it can be instantaneous to 15 seconds for a map to load. I kind of feel like I'm spoiled!   "

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