CMIT Solutions of Arlington Heights
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About Us

Leadership

Scott Graflund, Owner, CMIT Solutions of Arlington Heights

 

Scott Graflund was born and raised in the Chicagoland area.  He attended DePaul University and Illinois Benedictine University where he received undergraduate and graduate degrees in Management Information Systems.  After completing his formal education, Scott spent twenty two years working across the globe for Morgan Stanley as a Managing Director gaining experience in technology software development, technology infrastructure management and IT strategy.

 

Throughout his corporate career, Scott always had a vision of finding a way to bring Fortune 500 quality IT Support and IT Services to small and medium sized businesses.  Scott founded CMIT Solutions of Arlington Heights to make that vision a reality

Robert Gilgenberg, President, CMIT Solutions of Arlington Heights


Robert Gilgenberg was born and raised in the Chicagoland area. He studied at McHenry County College and has a portfolio of technology certifications. Robert has spent 18 years building a career focused on technology and small business.  Robert has built small businesses, managed small businesses, consulted with small businesses all with technology as the underlying focus of his efforts. 

 

Areas of Focus

 

CMIT Solutions of Arlington Heights focuses on providing IT Services to small and medium sized businesses across Chicago’s Northwest suburbs, with a particular focus on Arlington Heights, Buffalo Grove and Schaumburg.

CMIT Solutions of Arlington Heights specializes in Data Backup and Data Recovery.  We insist on making it a top priority that our client’s data is always safe.  CMIT Solutions of Arlington Heights provides a full range of IT Managed Services.  Our Managed Services help us ensure that our clients understand their technology costs by having a predictable monthly investment in technology versus random and unplanned bills.   CMIT Solutions of Arlington Heights is a leader in IT Strategy Consulting.  Our world class advice comes from over 40+ years of combined experience which ensures that our clients find the best ways possible to use technology to enable their business. CMIT Solutions of Arlington Heights also provides Computer Maintenance and Computer Repair.

 

In addition to specializing in several areas of technology, we also focus on developing vertical expertise in a handful of industry segments which we feel have the most to gain from our technology and industry expertise.  Although we have a broad portfolio of clientele across many industries, CMIT Solutions of Arlington Heights specializes in serving the technology needs of accountants, insurance providers and financial services companies.  We think it makes a difference when we understand our clients business, so we focus on developing a deep understanding of a select group of industry segments in order to better serve our clients.

 Our Network

CMIT Solutions is a nationwide provider of information technology (IT) services and solutions for small and mid-sized businesses (SMBs). With more than 800 consultants and technicians, CMIT has expertise in nearly all technologies and industries.  Founded in 1996 in Austin, TX, CMIT Solutions, Inc. has grown into the leading IT solution provider for SMBs. With over 10 years of experience and strong industry partnerships, CMIT Solutions is capable of providing enterprise-level services and products that were previously unavailable to the SMB market. We are a local company with the support of a national network behind us. We focus on making your business run better by understanding your business and technology needs.

CMIT Solutions of Arlington Heights is a member of the Arlington Heights Chamber of Commerce, the Buffalo Grove Chamber of Commerce, the Schaumburg Chamber of Commerce, and the Better Business Bureau.

 Better Business Bureau

 
Free Audit
*Important: At this time we only service small to medium businesses with at least 5 or more PCs. We do not service home users.
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After reviewing their situation, CMIT set up a backup system that automatically copies their data to a remote location every night. They also monitor those backups carefully to make sure nothing goes wrong."Now we have a good, offsite backup of our data. If disaster strikes, I know we can access our data from anywhere. I can't tell you how much of a relief it is to know that CMIT is keeping close watch over our data 24/7. After all, our clients trust us to be available and ready to help them when they need it. We can't tell them we can't help them because our computers are down or we're having problems with our network. I strongly recommend that any business owner take advantage of the free consultation offered by CMIT. If you are like most business owners, you're probably really busy running your business, taking care of clients, and going in a million directions, which means you are not paying attention to your computer network and the security of your data. There's a good chance you have problems brewing that you never dreamed of. Of course, things might be better than you thought, but the free audit is a good way to find out about the health and security of your network without any obligation or risk. I believe CMIT will give you an honest account of what they find. If everything is good, they will tell you. If nothing else, their audit will give you peace of mind knowing where you stand, and give you one less thing to worry about, Wes concluded.

Wes Wenk - , Wenk Insurance Agency

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After successfully revamping my company's computer systems, and assuring our technological reliability, I wanted to take a few moments to thank you. You came through for us at a crucial time when misguided advice, malfunctioning equipment and inadequate support were threatening to damage the professionalism and service that distinguish our reputation. We certainly did not want to sacrifice any of the dramatic growth we've experienced in the last few years due to computer system "down time." In our efforts to supply superior accounting services to trucking firms, our technology must perform optimally everyday. Your response to that demand, and your general computer expertise, made you a wise choice. But more importantly, your knowledge of our essential day-to-day application programs, Quick Books accounting and Act client data base, made you a winning choice. Our systems are running better than ever. Despite yours being a young company when we met, your honesty, sincerity and go-to-any-lengths attitude convinced me you could solidly restructure my computer network's "house of cards" status. I'd also like to share my appreciation for the technicians you've assigned to us. Each of them has shown great technical expertise, but what I value foremost has been their response time. That's especially significant in a time-sensitive business like mine that presents lots of tax deadlines. There's never been a circumstance whereby your techs didn't address a problem in the same day it was reported. I also find their scheduled monthly checkups a valuable deterrent to future problems. Since you've met my two main criteria, knowing what you're and doing it on time, I'll continue to employ your services for all my future business computer needs.

Joe Holzhausen - President, Central Business Services, Inc.

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I can't say enough about how professional and proficient you have all been in tackling my project. A heartfelt thank you!

Stephen F. Boccarossa - President, Boccarossa Insurance Agency

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The biggest reason I use CMIT is for the peace of mind they give me. Their Marathon service automatically monitors our servers, the logs, and the health of our network 24/7/365 to make sure everything is running properly and to make sure lower-level maintenance on the network is getting done. Plus, there is a live person behind that service that alerts me to anything that isn't right, and gives me the option to fix it myself or have them fix it. In most cases, it's worth paying them to do this instead of pulling me away from a more critical project or task, but their flexibility is greatly appreciated. This allows me to focus my time on more strategic projects that help our organization fulfill on our promises to our members. It also prevents unexpected emergencies from arising with our users, which alleviates my stress levels and the worry that something isn't being taken care of. Their technicians are top-notch professionals that have really taken the time to learn about our business and our network. They offer me a valuable knowledge resource that saves me an incredible amount of time and money in implementing critical projects. I attribute a lot of my personal success and the organization's success to them.

Don Oliver - IT Manager, California Building Industry Assoc.

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I wasn't happy with the service we were getting from the company that was supporting our network before CMIT; they were more reactive than proactive. And since most of our business is done online, I didn't want to have a day where our database, computer network or connection to the Internet was down. So when Jerry, our contact at CMIT, offered to analyze our network for memory, problems, and security issues, I immediately said "Yes!"

Randi Closson - President, Lincolnshire Cruises and Tours

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To Whom It May Concern: Before we hired CMIT Solutions, we were very frustrated with our POS system and our network. We had purchased new hardware and the QuickBooks Point-of-sale software, however had a hard time understanding how to use the software and setting up our network correctly. We were ready to toss the computer and go back to using pen and paper. CMIT Solutions of Plano has solidified our network to run properly, trained us in the QuickBooks POS and Financial software, helped us in obtaining a better rate on our merchant services to integrate with QuickBooks, replaced worn and unreliable hardware and suggested a remote backup system that is right for us and our company. We now have a system that is designed for our business and we know how to use it!

Dale Swanson - Owner, Dale's Jet Sports

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